Thu.Oct 12, 2023

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How to choose the right channel manager for your accommodation

eHotelier

The right hotel channel manager will simplify the complex task of distributing hotel inventory online, which saves time, reduces errors and enhances revenue management, thus empowering you to thrive in a competitive hospitality landscape.

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The Cost of Doing Business: Hidden Payment Fee Red Flags

Modern Restaurant Management

Both legacy restaurants and newer establishments can agree that the literal cost of doing business from payment processing can severely hamper revenue growth from the first sale. There is nothing more ubiquitous than cashless payments, but the ease of credit card use for a customer can create a significant cost for restaurants through exorbitant payment processing fees.

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W Hotels unveils architectural icon in Australia’s waterfront metropolis with the opening of W Sydney

eHotelier

W Hotels, part of Marriott Bonvoy’s global portfolio of over 30 brands, today announces the highly anticipated opening of W Sydney. Located in a dramatic curved structure rising over Darling Harbour, W Sydney is set to become a coveted destination for travelers and Sydneysiders alike, bringing new energy and a modern take on luxury to the city and harbour waterfront.

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10 Tips for New Restaurant Managers

Modern Restaurant Management

In the latest episode of the Making Dough Restaurant Show , above, host and restaurant owner Hengam Stanfield offers best practces for new managers to handle the day-to day challenges of running a restaurant.

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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

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A hotelier’s guide to MICE in the hotel industry | Mews

MEWS

The MICE industry, also known as the Meetings and Events sector, is vastly important for the hospitality industry. Hotels equate it with high profits, since MICE guests usually spend a good part of their budget within the hotel's premises. Banqueting, room service, hotel bar and restaurants all profit from this sector.

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Cricket, Technology & How it all adds up for me

Hotelogix

Those who know me well may nod and smile in agreement, but for those uninitiated – I am a diehardcricket lover, not unlike my fellow Indians in millions! I am passionate about sports in general, but when it comes to cricket, it’s an emotion.India’s 1983 World Cup victory and Kapil Dev’s Heroic captainship.

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Sarah Churchill of Benjamin West receives the ISHC Lori Raleigh Award

eHotelier

The International Society of Hospitality Consultants (ISHC) has named Sarah Churchill of Benjamin West as the recipient of the annual Lori Raleigh Award for Emerging Excellence in Hospitality Consulting. Churchill was honored at the ISHC annual conference held October 5-7 at the Park Hyatt in Washington, D.C. As the winner, Churchill received a one-year associate membership to the ISHC to further professional relationships and experience all that the Society has to offer through planned events a

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Courtland Grand Hotel Joins Trademark Collection by Wyndham

Industry Insights Lodging Magazine

ATLANTA, Georgia—Officials of the 763-room Courtland Grand Hotel announced that the property has joined the Trademark Collection by Wyndham. Operated by HEI Hotel & Resorts, the former Sheraton hotel joins Wyndham Rewards and the company’s reservation system. Trademark Collection by Wyndham is geared toward three- and four-star hoteliers looking to tap into the scale and resources of Wyndham while maintaining their hotels’ independent status.

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Larry Costakis appointed to Vice President of Construction and Development at First Hospitality

eHotelier

David Duncan, president and CEO of First Hospitality, a national hotel management and development company, announces the appointment of Larry Costakis as vice president of construction and development. Costakis brings over 25 years of experience in construction to this leadership position.

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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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Howard Anderson promoted to Odyssey Resorts COO

Hotel Business

Odyssey Resorts , an owner and manager of Minnesota resort properties, has promoted Howard Anderson to COO. In this role, Anderson leads several of the organization’s key functions including sales and marketing, group sales and resort operations. He is responsible for developing and forming deeper partnerships with the company’s guests, team members and owners, as well as building Odyssey’s portfolio.

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Thailand secures 405 leads at ITCMA 2023 debut of Pattaya’s City Package

eHotelier

Thailand Convention and Exhibition Bureau (TCEB) led the Thai Team to an outstanding finish at the recent IT&CMA in Bangkok with a total of 405 leads across three exhibition areas, while Pattaya, one of Thailand’s MICE Cities, debuted its City Package at the show to lure overseas groups.

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A Balancing Act: Most F&B Revenues Are Up From Last Year, but So Are Expenses

Lodging Magazine F&B

For hotels in the upper tier of the market, a successful conference and group season involves a healthy contribution from F&B departments. If the opening quarters of the year were any indicator, however, hoteliers will see tighter profit margins with inflation continuing to affect revenues and expenses. Through the first seven months of 2023, most F&B revenues easily exceeded last year, most notably beverage catering and banquet (C&B) coming in almost 27 percentage points higher [

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Sheraton Hotels & Hello Sunshine’s reese’s book club to bring global communities together through a shared love of books

eHotelier

Sheraton Hotels & Resorts is turning the page once again with today’s unveiling of the storied brand’s new program Gatherings by Sheraton. The weekly experiences aim to help guests and locals feel inspired by the stories and cultures of communities around the world, and ultimately get more out of their travels. As part of the initiative, Sheraton and Reese’s Book Club (RBC), a part of Candle Media’s Hello Sunshine, have partnered to launch the first-ever Reese’s Book Club x Sheraton Lobby Li

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No-Code Technology: The Key to Unlock the Future of Your Business

Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

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Homewood Suites by Hilton Atlanta/Perimeter Center Completes Renovation

Guides: Lodging Magazine

ATLANTA—Officials of Aperture Hotels and Satori Collective announced the completion of the multi-million-dollar renovation of the 114-suite Homewood Suites by Hilton Atlanta/Perimeter Center. The refurbishment touched on all aspects of the hotel, including upgrades to public spaces, guestrooms, the fitness center, and meeting space. Additionally, the hotel refinished the exterior and signage and introduced new EV charging stations.

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GuestRevu GREAT Awards 2023 shortlist announced

eHotelier

Following the analysis of more than 60,000 reviews of hundreds of hotels in 37 countries collected over three months, the GuestRevu GREAT Awards have unveiled the hotels shortlisted for these highly anticipated awards in six categories. In a unique approach, the GREAT Awards are not determined by judges, but by the guests themselves, using aggregated guest feedback data from major online review sites to determine the leading hotels.

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Meliá Hotels International Will Open the Spectacular Gran Meliá Dubai Jumeirah in Port de la Mer

Hospitality Net

Meliá Hotels International remains committed to luxury tourism, expanding its presence in Dubai by signing a new Gran Meliá property in Port de La Mer, a new luxury destination located in the Jumeirah One Beach area, one of the best areas in Dubai.

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One Hundred Shoreditch leverages IRIS’ digital platform to boost F&B revenue

eHotelier

One Hundred Shoreditch, part of the international hotel group The Lore Group, has reported significant growth in F&B revenue and operational efficiencies since introducing IRIS’s F&B ordering platform to manage online orders and payments.

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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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Larry Costakis named First Hospitality construction VP

Hotel Business

First Hospitality , a national hotel management and development company, has appointed Larry Costakis as VP, construction and development. He brings more than 25 years of experience in construction to this leadership position. In his new role, Costakis will lead the First Hospitality Construction and Development Division. His responsibilities include project management, quality assurance and strategic planning, as well as fostering owner and partner relationships.

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The Courtland Grand Hotel Joins Trademark Collection by Wyndham

Hospitality Net

Officials of the 763-room Courtland Grand Hotel today announced that the property has joined the Trademark Collection by Wyndham. Operated by HEI Hotel & Resorts, a leading hospitality investment and management company, the former Sheraton hotel immediately joins Wyndham Rewards, the award-winning hotel rewards program with more than 100 million enrolled members, as well as the company’s reservation system.

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Property Tax Trends: New Analysis Shows That Relief for U.S. Hoteliers Varies by Geography

Finance & Development : Lodging Magazine

Based on a sample of more than 3,000 hotels from CBRE’s Trends in the Hotel Industry database, U.S. hotel property tax expenditures averaged $2,626 per available room (PAR) in 2022. This is 10.8 percent less than the $2,943 PAR recorded in 2019, before the COVID-19 pandemic. Concurrently, the earnings before interest, taxes, depreciation, and amortization (EBITDA) for these same properties fell by 1.7 percent.

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Aperture Hotels and Satori Collective Complete Multi-Million Dollar Renovation of 114-Suite Homewood Suites by Hilton Atlanta/Perimeter Center

Hospitality Net

Officials of Aperture Hotels, a leading hospitality management provider specializing in premium lifestyle, compact full-service, select-service and extended stay hotels, and Satori Collective, an investment management firm focusing primarily on hotel property investment, today announced the completion of the multi-million-dollar renovation of the 114-suite Homewood Suites by Hilton Atlanta/Perimeter Center.

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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

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How hotel PMS technology is saving independent hotelier operations

Hotel Business

By Warren Dehan Independent hoteliers rely on technology to operate today in a way that has never been necessary. Still, many often need help understanding how to approach gaining access to the tools they need within their allotted budget. Without support from a brand, these operators need access to reliable, centralized tools capable of simplifying operations and improving revenue amid an indefatigable labor crisis.

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‘Hilton. For the Stay’ – An Amazing First Chapter to a Book Just Getting Written

Hospitality Net

From our humble beginnings with Conrad Hilton’s visionary first hotel in Cisco, Texas, in 1919 to evolving into an impressive portfolio of 22 world-renowned hotel brands more than 100 years later, providing guests with unparalleled stays is woven into the fabric of Hilton’s culture.

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Albion Aberteifi appoints new general manager

Hotel Owner

Albion Aberteifi, a newly renovated hotel in Cardigan, West Wales and the latest edition to Fforest’s portfolio, has recently appointed Jack Scott as general manager. Outdoor lifestyle pioneer and staycation retreat favourite, fforest opened the Grade II listed, former granary storehouses, last July. Alive with historical treasures, the hotel is themed around Cardigan’s maritime past and the local legend of the brig, Albion, which sailed 180 passengers from Cardigan to Canada in 1819.

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588-Key W Sydney Now Open

Hospitality Net

W Hotels, part of Marriott Bonvoy’s global portfolio of over 30 brands, today announces the highly anticipated opening of W Sydney. Located in a dramatic curved structure rising over Darling Harbour, W Sydney is set to become a coveted destination for travelers and Sydneysiders alike, bringing new energy and a modern take on luxury to the city and harbour waterfront.

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Unlock Restaurant Success: Mastering 7 Vital Employment Laws

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.