Fri.Oct 13, 2023

article thumbnail

Five Tips for Giving Employees Gifts That Will Make a Difference

Modern Restaurant Management

The holiday season provides an opportunity for companies to express gratitude and appreciation to their employees and customers. It's a time to end the year on a positive note, strengthen relationships, and lay the foundation for a promising new year. However, as the saying goes, "It's the thought that counts." A poorly chosen gift can have unintended consequences, like leaving employees disappointed.

Workshop 176
article thumbnail

5 ways to reduce no shows and cancellations at your hotel

Hotelogix

Imagine this! It’s about midnight and your front desk staff is about to perform night audit and then call it a day. But a certain guest who has made a reservation has not yet turned up. You’ve waited all day but there’s been no correspondence from the guest. You know that it’s a classic case of “no-show hotel reservation” and it is a common occurrence in hotels.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Using geometry and game theory to master the M&M guessing game

SAS

October 13 is National M&M Day in the US. It’s a time to reignite the debate about whether you can taste the difference between the different colored chocolate-filled candies. If you’re like me, equally as enjoyable as eating M&Ms is taking a crack at how many of them are in [.

120
120
article thumbnail

‘The Breakfast Book’ Taught the Art of Waffles and ‘Honest Simplicity’

EATER

Lille Allen/Eater Marion Cunningham’s 1987 cookbook made the meal synonymous with approachable pleasure and one legendary waffle recipe Breakfast is my favorite meal. This does not make me special in any way. When Marion Cunningham began writing her 1987 cookbook, The Breakfast Book , many people told her that breakfast was their favorite meal, but they couldn’t articulate precisely why.

Book 111
article thumbnail

Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

article thumbnail

Courtland Grand Hotel joins Wyndham’s Trademark Collection

Hotel Business

The 763-room Courtland Grand Hotel in Atlanta has joined the Trademark Collection by Wyndham. Operated by HEI Hotel & Resorts , the former Sheraton hotel immediately joins the Wyndham Rewards program, as well as the company’s reservation system. “Joining the Trademark Collection by Wyndham affords us the best of all worlds, allowing the Courtland Grand Hotel to retain its independent allure while providing access to brand tools that ultimately benefit our guests,” said Marilyn Yelle, directo

More Trending

article thumbnail

Maybourne appoints new chief construction and design officer

Hotel Owner

Maybourne has announced the appointment of Alexander Dietrich as its new chief construction and design officer. Previously Dietrich operated as director of Project Management and Construction at Craigewan and then executive director at Goldman Sachs, within the Investment Banking Division. In his new role at Maybourne, he will work across the global properties, focusing on the design, project and construction management for all existing hotels and new developments.

98
article thumbnail

Hotel metrics: How to measure performance in the hotel industry

Hospitality Net

Hotel metrics, often referred to as key performance indicators (KPIs), are essential data points that hoteliers use to measure the performance and success of their establishment.

98
article thumbnail

RBH appoints new managing director

Hotel Owner

Independent hotel management company, RBH, has announced the appointment of Louisa Green as its new managing director. With over 20 years of experience in hotel management roles, including multiple general manager and cluster general manager positions with IHG and a large operator, she will be continuing the legacy of Susan Bland, who has held the position since 2020 and is stepping down to focus on charitable projects.

98
article thumbnail

Rescuing Human Capital: How CEOs Can Shape the New World Order

Hospitality Net

The U.S. led world order and economic freedom are rapidly eroding. The war in the Middle East and Ukraine are flashpoints in an unstable, multi-polar world where control over companies that command technological superiority and elite talent has become the focal point. A few weeks ago, Beijing banned iPhones for government officials despite their production in China and Apple’s creation of 5 million jobs in the country.

97
article thumbnail

Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

article thumbnail

Inverness boutique hotel brought to market for £1.4m

Hotel Owner

The Heathmount Hotel in Inverness has been brought to the market for £1.4m. The listing is being managed by the hotel and leisure division of UK Property Firm Graham and Sibbald. The Heathmount Hotel features an eight-bedroom boutique hotel with a F&B business, an outside terrace with integrated heaters, firepits and an outdoor TV. The hotel interiors include traditional features with modern fixtures and fittings, two large bars, a restaurant and a private dining area.

article thumbnail

IHCL Announces the Opening of Ginger at Paras One33 Noida, Sector 133

Hospitality Net

Indian Hotels Company (IHCL), India’s largest hospitality company, today announced the opening of Ginger Noida, at Paras One33 Noida, Sector 133. It is designed around the brand’s lean luxe design and service philosophy of offering its guests a vibrant, contemporary, and seamless hospitality experience.

97
article thumbnail

Today’s news in brief – 13/10/23

Hotel Owner

RBH, an independent hotel management company, has appointed Louisa Green as its new managing director. With over 20 years of experience in hotel management, including roles with IHG and other major operators, Green will take over from Susan Bland, who has served as managing director since 2020 and is stepping down to focus on charitable projects. Green has been an operational director at RBH for the past six years, overseeing the operation of franchised hotels across various well-known brands, a

Events 97
article thumbnail

Monica celebrates her 60th birthday and brings her world to Airbnb

Hospitality Net

To celebrate her 60th birthday, the red-dress girl will open the doors of her house so that guests can dive into her fun and colorful world during an unforgettable stay, available only on Airbnb. While Monica spends some days away, guests are welcome to visit her house and find all the easter eggs of the show at the listing.

96
article thumbnail

No-Code Technology: The Key to Unlock the Future of Your Business

Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

article thumbnail

Hotels Enter New Era with Facebook ‘Reservation’ Buying Type

Revenue Hub

Hey there, hoteliers and hospitality heroes! Gone are the days when Facebook’s “Reach and Frequency” was the go-to for your ad campaigns. Say a big hello to “Reservation” – the new kid on the block, and oh boy, does it have perks for your hotel business! NB: This is an article from RateGain Subscribe to our weekly newsletter and stay up to date Facebook Ad Buying Types Facebook offers businesses ways to purchase ad space, known as “buying types.

article thumbnail

Luxury Hotelschool Paris Presents Its International Degree Courses At The UAE Education Fairs In Abu Dhabi And Dubai

Hospitality Net

Luxury Hotelschool Paris, the only international school specialising in luxury hotel management training, is proud to announce its participation in the prestigious UAE EDUCATION FAIRS, taking place between 13 and 15 October 2023 in Abu Dhabi and Dubai.

article thumbnail

Best Steps and Practices to Create a Robust Hotel Budget

Revenue Hub

Planning a hotel budget is a critical task that ensures the smooth operation and financial health of your hotel. This guide will walk you through the essential steps, best practices, and expert advice to help you create a robust hotel budget. NB: This is an article from Duve Subscribe to our weekly newsletter and stay up to date Understanding the Importance of a Hotel Budget Why is it Important?

article thumbnail

Choice Hotels EMEA Unveils First Hotel to Complete Brand Refresh at The Comfort Hotel Prague City East

Hospitality Net

Choice Hotels EMEA, the 100% franchise focused hotel company, has today unveiled the first property within its portfolio to have undergone a major transformation as part of the group’s regional brand refresh.

96
article thumbnail

Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

article thumbnail

6 Tips to Create Winning Hotel Email Campaigns

Revenue Hub

It’s probably fair to say that email marketing can often be overlooked in place of some of the glitzier marketing channel favourites like social media. Sure, it’s no TikTok, but it’s relative importance within your hotel’s marketing mix really shouldn’t be underestimated. NB: This is an article from 80 Days Subscribe to our weekly newsletter and stay up to date And, as we move towards a first-party future where ownership and understanding of your data becomes increasingly valuable, we thin

Article 94
article thumbnail

James Beard Foundation® Announces Key Outcomes From Fall 2023 Chef Bootcamp For Policy And Change

Hospitality Net

The James Beard Foundation® (JBF) announced today the outcomes from its Fall 2023 Chef Bootcamp for Policy and Change. The event, held October 1-3 at Carnation Farms in Carnation, WA, brought together 18 chefs from 12 states and the District of Columbia for the 25th edition of the extensive policy and advocacy training workshop.

article thumbnail

Is Social Commerce The Future of eCommerce?

Revenue Hub

Social commerce is revolutionising the e-commerce landscape, turning social interactions into shopping experiences. Ever wondered “What is social commerce?” or why it’s pivotal for modern businesses? Then you’re in the right place, we’ll explore key platforms, game-changing statistics, and future trends you won’t want to miss.

Article 94
article thumbnail

Travelodge is the UK’s first hotel brand to sublet to Popeyes at its Northampton Travelodge hotel site

Hospitality Net

Travelodge, the UK’s first budget hotel chain, which operates nearly 600 hotels across the UK, Ireland, and Spain, is delighted to announce it has entered a sublet agreement with Popeyes Louisiana Chicken. The global brand, which is renowned for its ‘Shatter Crunch’ chicken, is taking the UK by storm and has opened one of its first UK drive-thru restaurants at the Northampton Upton Way Travelodge hotel site.

article thumbnail

Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

article thumbnail

Simulating a rugby tournament with SAS® Viya®

SAS

The world’s largest rugby tournament returns for the knockout stages. This blog post explores how probability and simulation can be used to predict likely winners in each of the knockout stages. Team sports are dynamic, time-varying and complex topics to model. When modeling regular competitions, such as domestic leagues, it [.

Blog 93
article thumbnail

Does California’s New ‘Junk Fee’ Law Ban Restaurant Service Fees?

EATER

Gov. Gavin Newsom just signed SB 478 — dubbed a "junk fee ban" — into law. Here’s what that means for restaurants and bars that charge mandatory service fees in California.

92
article thumbnail

Skyscanner unveils ChatGPT discovery tool

PhocusWire

The solution, which is powered by ChatGPT, is initially launching in beta across Australia, India and Singapore to gauge traveler behavior when using AI for trip planning.

91
article thumbnail

A Fair Franchise Brand Solution in 30 Days or Less

Hospitality Net

The original Fair Franchise, SBA-certified hotel brand without long-term contracts, mandatory renovations or required purchasing programs.

98
article thumbnail

Unlock Restaurant Success: Mastering 7 Vital Employment Laws

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.