Wed.Jun 28, 2023

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3 reasons why successful teams earn your trust

eHotelier

3 reasons why successful teams earn your trust - Insights When you are confident in your team and communicate the operational needs clearly, they will do their best to serve the customer as expected.

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From Seoul to Sydney: Korean hospitality group Kolture has arrived

Hospitality Magazine

David Bae didn’t really have a choice when it came to his career path — it was hospitality or nothing. He essentially grew up in his dad’s venues alongside his brother, sleeping upstairs at a Japanese–Korean takeaway store in Sydney’s Kings Cross and finishing off homework at the city’s first KBBQ restaurant. “I think it was ingrained in us,” he says.

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All You Need To Know: Hotel Front Office System

Soft Inn

Front desk tasks can be simplified with the help of hotel front office systems. Hoteliers are now rushing to implement hotel front office systems in their hotels. From five-star hotels to boutique hotels, a hotel front office system will be a staple in helping hotelier business run smoother.

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The Tipping Point: Tech Tipping Causing Tension

Modern Restaurant Management

Half of customers felt manipulated or tricked into leaving a tip at checkout, according to Capterra ’s June 2023 survey, which was conducted to learn more about how the overuse of tablet tip screens is changing the way consumers approach tipping culture. Among the insights: Over-asking for tips is alienating customers: 50 percent have felt manipulated or tricked into leaving a tip or tipping more than they intended to.

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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

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Boutique hotels outperform: new CBRE research

eHotelier

A travel evolution sparked by the pandemic is driving the growth of Australia’s boutique hotel market, amid heighted demand for unique and hyper-personalised hotel stays.

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More Trending

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Tribute Portfolio brings its indie spirit to Montreal with the opening of HONEYROSE Hotel

eHotelier

Tribute Portfolio – part of Marriott Bonvoy’s extraordinary portfolio of 31 hotel brands – continues to grow its global family of characterful hotels with HONEYROSE Hotel, Montreal, a Tribute Portfolio Hotel, the brand’s first property in Montreal, Canada.

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Struggling with staffing? Learn from the best at the Hospitality Leaders Summit

Hospitality Magazine

Finding staff and holding onto them has always been a challenge in the hospitality sector, which is why it’s essential to share what’s working and what’s not – and that’s exactly what we will be talking about at the Hospitality Leaders Summit. The one-day industry event returns to Melbourne on 31 July at Metropolis Events, bringing together 20-plus speakers who will cover recruitment, sustainability, hospitality tech, menu planning, and more.

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Patrick Duff appointed Resort Manager at Vakkaru Maldives

eHotelier

Timeless sanctuary Vakkaru Maldives welcomes seasoned hospitality veteran Patrick Duff as the new Resort Manager. With an illustrious career spanning nearly four decades and experience in some of the world’s most prestigious luxury hotel brands, Patrick’s appointment marks a new chapter in the resort’s quest to deliver unparalleled service and experiences to its guests.

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Former Hubert head chef to lead Adelaide’s new French-inspired restaurant and bar

Hospitality Magazine

Restaurant Hubert, Bathers Pavilion, and Franca alumni Alexis Besseau has been appointed as head chef of Adelaide’s latest restaurant addition La Louisiane. Opening this weekend in the Adelaide CBD, the venue is a combined effort from Besseau, The Big Easy Group, and Gonzo Group. La Louisiane is a temporary restaurant pop-up, set to be wrapped up in December of this year.

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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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Nomadix is bringing connected experiences to life at HITEC Toronto

eHotelier

Nomadix® Inc​., bringing connected experiences to life, today announced it is demonstrating its new technology solutions and feature enhancements in booth #231 at HITEC Toronto, June 26-29. Nomadix will showcase its “Better Together” strategy of delivering a portfolio of connectivity and engagement solutions for hospitality and adjacent markets of multi-tenant, retail and more.

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Four Pillars launches izakaya pop-up in Manly

Hospitality Magazine

Sydney-based brewery Four Pillars has opened a six-month izakaya pop-up to celebrate its Japanese Style lager at its Manly location. The pop-up is spearheaded by long-term Executive Chef Joji Shikama, who has put together a menu of plates designed to complement the brew. The izakaya has taken over downstairs venue Block’s Bar, which has been decked out with Shinjuku-inspired decor. “4 Pines was born in Manly, built around the local community and good beer,” says General Manager

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Selina secures $50 million investment as company cuts 350 jobs

Boutique Hotel News

Worldwide: Hospitality brand Selina has secured an investment of up to $50 million from Global University Systems (GUS) as the company plans to cut 350 full-time jobs by October. The investment by GUS will be completed in several stages, starting with $10 million. It comes as Selina posted a net loss of $30.3 million in Q1 2023 – an improvement from $38.3 million last year.

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Sydney’s Eduardo Conde crowned as Diageo World Class Australian Bartender of the Year

Hospitality Magazine

Conde of Paddington’s El Primo Sanchez and the Maybe Sammy team has taken out the top spot this week in the national finals. Conde will now represent Australia in September at the World Class Global Finals in Brazil. “Competing in the Diageo World Class Australian Bartender competition this year has been such an amazing experience,” says Conde. “I am incredibly grateful to be part of this tight knit hospitality community and am proud of being able to represent Australia on the

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No-Code Technology: The Key to Unlock the Future of Your Business

Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

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Z Hotels secures £15 million for additional rooms

Boutique Hotel News

UK: The “compact luxury” brand Z Hotels has secured a £15 million loan from OakNorth Bank to refinance an existing loan and construct new rooms at its Piccadilly property. The additional 20 rooms at Z Piccadilly will increase the hotel’s total room count to 132. The funding will also be used to develop new lift facilities and a new ground floor café.

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Manish Yadav has been appointed General Manager at Wyndham Chandigarh Mohali

eHotelier

The Wyndham at Chandigarh Mohali today announced that Manish Yadav has been named general manager for the hotel, effective 10.06.23.

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Booking.com Launches New AI Trip Planner to Enhance Travel Planning Experience

Hospitality Net

Booking.com, one of the world’s leading digital travel platforms, has announced its new AI Trip Planner, which will launch in beta to a selection of US travelers in the company’s app on June 28. Built upon the foundation of Booking.com’s existing machine learning models that recommend destination and accommodation options to millions of travelers on the platform every day, the AI Trip Planner is also partially powered by large language model (LLM) technology from OpenAI’s ChatGPT API to create a

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Accor Group plans to open more than 1200 hotels over the next 5 years

eHotelier

Accor revealed its medium-term growth ambitions on Tuesday, with plans to open more than 1200 hotels in the next five years.

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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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Study: U.S. consumers define vacation as ‘essential’

Hotel Business

The overall price of lodging has climbed 23.6% over the last two years, but a new study from global accommodations search platform trivago reveals there is a continued desire to hit the road this summer, even if it means finding new ways to cut costs. Consumers across the U.S. won’t let rising prices stop them, with a majority (77%) planning to dip into their savings this year to travel.

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Righ Properties to launch luxury serviced apartments in Edinburgh

Hotel Owner

Righ Properties has announced the launch of its new luxury development, Righ Residences, on George Street in Edinburgh. The new property comprises 27 serviced apartments ranging from studios to penthouses and the development is the “largest-scale” project for Righ Properties, which currently operates a number of luxury self-catering apartments in the centre of Edinburgh.

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The 28 Essential Restaurants in Prague

EATER

Old Town. | M.Nergiz /Shutterstock Hefty Czech dishes and mugs of beer at a 500-year-old pub, extravagant pastries from one of Czechia’s most famous pastry chefs, aromatic pho from the historic Vietnamese community, and more of Prague’s best meals With its brightly colored, centuries-old buildings lining the streets and a grand castle overlooking the city center, Prague feels like a fairy tale come to life.

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The Europa Hotel undergoes £10m refurb

Hotel Owner

The Europa Hotel has undergone a £10m renovation of its bedrooms, which saw the complete redesign and upgrade of 100 front-facing superior bedrooms, 80 classic bedrooms and five suites. The rooms now feature “stunning” new furnishings and bathrooms, automated window blinds and are individually air-conditioned. The hotel’s classic rooms have new King Cloud Bed and superior rooms have Super King Cloud Beds.

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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

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St. Regis Hotels & Resorts in Asia Pacific Announces “House of Celebration” to Revel in With Each New Season

Hospitality Net

St. Regis Hotels & Resorts in Asia Pacific is inviting guests to its “House of Celebration”, inspiring guests to relive the timeless and storied festivities of the Astors, the iconic brand’s founding family, known for their lavish and incomparable gatherings. Just like haute couture runways, the House of Celebration defines a unique theme for each of the four seasons with limited-edition cultural, fashion, and dining experiences that highlight St.

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Locke opens sixth London aparthotel in Kensington

Hotel Owner

Aparthotel provider Locke Living has announced the opening of Ember Locke in Kensington, its sixth location in London. Ember Locke is spread across eight floors comprising 121 apartments, ranging from studios to duplex one-bedroom apartments. The site also has a coffee shop, bar, restaurant, small stage for live performances, co-working space, meeting room, and garden.

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Signing of Ramada by Wyndham Goa Arpora

Hospitality Net

R.K.M Enterprises, a partnership firm based in Delhi, today announced the signing of Ramada by Wyndham hotel in Goa under a franchise agreement with Wyndham Hotels & Resorts.

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Bloc Hotels launches collaboration with Opheem restaurant

Hotel Owner

Bloc Hotels and Michelin-starred restaurant Opheem have recently announced a unique collaboration to their customers. Running throughout July and August, the gastronomic getaway will offer a special 10-course tasting menu crafted by Opheem celebrity chef, Aktar Islam, as well as an overnight stay at Bloc Hotel in Birmingham. The package costs £250 per couple.

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Unlock Restaurant Success: Mastering 7 Vital Employment Laws

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.