Hotel Business

JULY 14, 2023

Hyatt Hotels Corporation has revealed that Calistoga Motor Lodge and Spa, a retro-inspired property with 97 guestrooms and suites, has joined the JdV by Hyatt portfolio. Located at the head of the Silverado Trail in California’s wine country, the property is the first Independent Collection hotel in Napa Valley. Inspired by California’s wine region with design by New York-based design firm AvroKo, the property is a new take on the classic roadside motel experience, according to Hyatt.

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Hotel Owner

JULY 14, 2023

Starhotels has announced its partnership with Ideas, a SAS company and provider of hospitality revenue management software and services, to improve its revenue generation and forecasting at 28 of its properties across the UK and Italy. Starhotels will deploy Ideas’ G3 Revenue Management System (RMS) and the rollout will allow Starhotels’ properties to compete equally with international brands backed by “advanced technology” and “strong revenue management practices”.

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Industry Insights Lodging Magazine

JULY 14, 2023

ROCKVILLE, Maryland—Clarion Pointe, a midscale select-service brand founded in 2018 and franchised by Choice Hotels International, Inc., is continuing its expansion with 60 hotels open and more than 50 hotels in the pipeline. “Today’s savvy travelers seek affordable hotel accommodations with elevated essentials in just the right places—and Clarion Pointe delivers with contemporary design, on-demand technology, modern fitness essentials, and thoughtful food and beverage options,”

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Hotel Owner

JULY 14, 2023

Rochdale Borough Council and Hilton have signed a franchise agreement to bring a new Hampton by Hilton hotel to Rochdale’s revamped town centre. Located at the heart of Rochdale town centre, the hotel is a short walk from the central Metrolink stop and next to the new Rochdale Riverside retail and leisure development. The seven-floor property will house 146 bedrooms, a restaurant and state-of-the-art fitness suite.

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Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

Guest Satisfaction

Hospitality Net

JULY 14, 2023

In the latest updates on the regional market performance of the hotel industry in the United Kingdom, we share year-to-date data from May for 2023 compared to the same period in 2022 and 2019, according to HotStats’ monthly Hotel Benchmarking reports.

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Hospitality Net

JULY 14, 2023

1 Hotel Mayfair opened Thursday 13th July 2023, making its debut as the first European property of the 1 Hotel’s mission-driven portfolio. 1 Hotel Mayfair is setting a new benchmark for lower impact luxury in London, introducing a destination, community and platform for change for travellers and Londoners alike.

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Hotel Owner

JULY 14, 2023

The transactional volumes of hotels being sold in the UK more than halved in the first half of 2023, according to data from Christie and Co. The hotels mid-year review from the estate agent also found that the bid-ask spread between sellers seeking value for their record performance and buyers having to factor in debt costs in their pricing has widened.

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Hospitality Net

JULY 14, 2023

We’re excited to introduce a game-changing tool for managers and decision-makers in the hotel and travel industry. We launched an Artificial Intelligence (AI) consultant, powered by OpenAI’s state-of-the-art ChatGPT-4, extensively trained on business subjects, including economics, revenue management, customer psychology, marketing, tech, data, and analytics.

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Hotel Owner

JULY 14, 2023

As we have surpassed the halfway point of 2023 and look forward to the rest of this year (and also to the next), we have noticed a number of emerging trends that are helping to bring back recurring customers. We believe that it is important for interior design to tell a story that stays in customers’ minds, so here are some key trends that will enhance your customer experience: Choose technology that agrees with your hotels Not all technology will work for every venue – touch order screens, fo

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Budgeting Concierge Communication Events 98

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

Strategic Planning

Hospitality Net

JULY 14, 2023

UAE-headquartered Global Hotel Alliance, the world’s largest alliance of independent hotels brands, has reported stronger-than-forecast H1 2023 results, with room revenue in its GHA DISCOVERY loyalty programme up a remarkable 122% year-on-year by the end of Q2.

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Hotel Owner

JULY 14, 2023

Hotel and lifestyle brand CitizenM has highlighted its latest green achievements and priorities in its annual ESG report, which details an on-going commitment to achieving 100% green building certifications. The report outlines how the brand, which operates 31 properties, is “setting a new standard” for ESG performance in the hospitality industry. It highlights the group’s focus on credible ESG data, sustaining high green building standards, rolling out salary transparency projects for employee

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Hospitality Net

JULY 14, 2023

The US accommodation market is iconic. It’s 1950’s motels lining empty desert roads, sun-soaked Miami beach resorts, old-world luxury with park views and much more besides. No wonder the US is the world’s largest tourism market and its third most visited destination.

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Workforce Bulletin

JULY 14, 2023

On July 13, 2023, the White House issued the first iteration of its National Cybersecurity Strategy Implementation Plan (the “Implementation Plan”), which will be updated annually. The two overarching goals of the Implementation Plan are to address the need for more capable actors in cyberspace to bear more of the responsibility for cybersecurity and to increase incentives to make investments in long-term resilience.

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Regulatory Compliance Budgeting Marketing Accounting 81

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Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

Cost Reduction

Hospitality Net

JULY 14, 2023

Hilton’s new Ocean City, Maryland hotel brings a contemporary oasis to the famed boardwalk. Rooted in local fare and culture, Hilton Garden Inn Ocean City Oceanfront reinvigorates this popular vacation spot on the Atlantic Ocean. In collaboration with OTO Development, //3877 was tapped as the design architect, architect of record and interior designer for the project, which included the complete renovation of an existing beachfront property.

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EATER

JULY 14, 2023

For restaurants like Ursula and Provincetown Brewing, doing business means supporting fellow queer service workers and vendors When Eric See was building the new location of Ursula , his hit New Mexican-inspired spot in Brooklyn, he wanted to make it queer. For many restaurants, even those staffed and frequented by queer people, queerness can turn into an afterthought, something that happens to a restaurant later.

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Server 77

PhocusWire

JULY 14, 2023

Guestline's cloud software platform supports over 2,900 venues in 23 countries through its end-to-end distribution, property management and guest experience system.

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Property Management 73

Fast Casual

JULY 14, 2023

Each leader will attend the summit to accept an award and share leadership experience, strategies and a few lessons learned along the way.

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Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

Marketing

PhocusWire

JULY 14, 2023

EDO measured online consumer engagement to uncover the $1.2 trillion travel industry’s most effective advertisers, creatives and media environments from the past year.

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Hospitality Net

JULY 14, 2023

Berlin’s hotel industry recorded its highest performance since September 2022, according to preliminary June 2023 data from STR.

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PhocusWire

JULY 14, 2023

Hostfully president David Jacoby shares insights on the travel software company’s insights on generative AI and its impact on helping short-term rental operators.

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Omland Hospitality

JULY 14, 2023

Why Investing in a High-Quality Lounge Chair is Worth Every Penny In today's fast-paced world, finding moments of relaxation and peace can be a challenge. That's why investing in a high-quality lounge chair is worth every penny. Not only does it provide a comfortable and luxurious seating option, but it also offers numerous benefits for both your physical and mental well-being.

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Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

Marketing

PhocusWire

JULY 14, 2023

Hyatt’s Javier Águila and Barceló Hotel Group’s Raúl González spoke on issues facing hospitality at Phocuswright Europe 2023.

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Serviced Apartments

JULY 14, 2023

UK: Residential and commercial developer Blakesley Estates Limited has submitted planning permission to demolish the Sutherland Hotel in Newquay, Cornwall , to make room for an aparthotel. Located at Mount Wise in Newquay, the Sutherland Hotel features 28 rooms, a bar and restaurant, and a function room. If the proposals are approved, the new development will include 35 serviced apartments, a coworking hub, and a spa and fitness centre.

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Luxury Hospitality Magazine

JULY 14, 2023

The Guild of Food Writers has announced the shortlist for its prestigious annual awards in food writing and broadcasting. The awards ceremony takes place on Wednesday, 6th September at the Royal Institution’s world-famous theatre. In celebrating the achievements of 2022, the Guild recognises emerging talent as well as some of the best-known food writers and broadcasters in the country.

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Guides: Lodging Magazine

JULY 14, 2023

ALBUQUERQUE, New Mexico and ALPHARETTA, Georgia—The Embassy Suites by Hilton Albuquerque, operated by Atrium Hospitality, has completed a four-phase transformation of all 261 two-room guest suites. Atrium Hospitality manages a portfolio of more than 80 hotels in 28 states and approximately three million square feet of event space. The Embassy Suites by Hilton Albuquerque’s updated guest suites and bathrooms—including a presidential suite—have new furniture and fixtures.

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Hospitality Management Magazine Events 52

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As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.