SiteMinder

SEPTEMBER 19, 2022

They improve your ability to know what guests want and to provide the appropriate services. The tradition of limiting service and interaction to just your hotel staff and physical property is being outgrown by the ability of technology to automate and make many processes easier for guests.

Communication 97

Communication Book Blog Reservations 97

Service that Sells

SEPTEMBER 19, 2022

Train your servers to practice these customer service strategies when refusing a sale: Thank the customer for their understanding and cooperation. The Responsible Alcohol Sales and Service training from Ready Training Online covers properly checking ID, spotting fake IDs, and refusing alcohol sales while delivering exceptional service.

Training 52

Training Server Document Customer Service 52

Workforce Bulletin

SEPTEMBER 19, 2022

As we previously reported , New York expanded the program’s definition of “family member” to include “siblings,” which will take effect on January 1, 2023. Sibling” includes biological or adopted siblings, half-siblings, and step-siblings.

Definition 53

Definition 53

EATER

SEPTEMBER 19, 2022

For example, chefs must learn new techniques and how to get dishes ready for service quickly, as Mindy Ling did recently with a fluke dish. “We And then people don’t go back to restaurants because nothing changes; it’s the same thing, and they’re just not interested in having the same thing over and over again.”.

Definition 98

Definition Presentation Training 98

Speaker: Andrew Regan, Managing Partner at BlueSeed Retail Ltd.

Did you know that 70% of new retail technology fails to deliver expected benefits and can often decrease customer value, service, and experience? With that in mind, how can we empower our store associates to leverage new technology to optimize the customer experience and boost productivity?

7 Shifts

SEPTEMBER 19, 2022

Employees who aren't overworked can provide better customer service, upsell more effectively, and help drive average customer spend up. “So Home cleaning or laundry service. Restaurant owners can make these incremental improvements by scheduling smarter or training their employees on quote times or table turns. Pet insurance.

Scheduling 78

Scheduling Front of House Back of House Communication 78