eHotelier
APRIL 5, 2023
By hyper-personalising your campaigns to specific audiences, you are able to increase your conversion rates, powering your upselling, and at the same time increasing your guest loyalty.
Soft Inn
APRIL 5, 2023
Self-service kiosks for hotels are increasingly becoming the preferred choice for guests and hoteliers. One of the key drivers of demand for self-service devices is the need for convenience. But, are you aware of the return on investment it can give you?
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eHotelier
APRIL 5, 2023
After two decades in hospitality in Malaysia, New Zealander Aarron Nelson, is relocating to Thailand to become general manager of Meliá Hotels International’s first INNSiDE property in the country.
Boutique Hotel News
APRIL 5, 2023
Worldwide: Expedia Group has launched a ChatGPT-powered travel planning feature in the Expedia app that helps users plan their trips. The online travel agency is using ChatGPT’s artificial intelligence as part of a new in-app travel planning feature that gives users recommendations for a trip itinerary including hotels, rentals, flights, experiences and ground transportation, with results from Expedia Group’s travel data.
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Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.
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Horizon Hospitality
APRIL 5, 2023
The recent release of ChatGPT , a highly capable and intuitive chatbot, has created a new buzz around artificial intelligence. While the senior living industry is not known for its high rate of technology adoption, AI is catching the interest of a growing number of senior living developers looking for ways to improve care while they grapple with staffing shortages.
Hospitality Management Today brings together the best content for hospitality management professionals from the widest variety of industry thought leaders.
InnQuest
APRIL 5, 2023
Anyone who has worked in the hospitality industry for a few years would enthusiastically attest to the importance of yield management in hotels, particularly in hotel revenue management. Yield management, also known as revenue management, is a strategy hotels use to optimize their revenue by adjusting prices and inventory according to consumer demand.
MEWS
APRIL 5, 2023
A year ago, Mews acquired Bizzon, an innovative POS software, to expand its fintech offering to hotels and their F&B teams. This proud strategic moment got its fair share of press: we wrote a lot about why we acquired a game-changing restaurant management platform that offers contactless ordering and QR code payments.
Boutique Hotel News
APRIL 5, 2023
US: Forming part of a 37-storey dual-branded hotel developed by Lightstone, Moxy Downtown Los Angeles is set to open on 12 April. The dual-branded hotel includes the 380-key Moxy Downtown Los Angeles and the 347-key AC Hotel Downtown Los Angeles. It has been developed by Lightstone with architecture by Gensler and interiors by Yabu Pushelberg. Amenities at the Moxy hotel include a bar, coffee shop with coworking space, two meeting studios, and a mezzanine level with a lounge, vintage arcade ga
eHotelier
APRIL 5, 2023
The Phuket Hotels Association, a non-profit organisation representing 85 of the island’s top hotels and resorts, has strengthened its commitment to the environment, education and community integration with the appointment of Jayne MacDougall as its new Executive Director, effective 3rd April 2023.
Speaker: James Kahler, COO of Full Course
Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.
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Hospitality Magazine
APRIL 5, 2023
A wine bar is a familiar concept to the dining public. It’s a place to drink far and wide from a menu that lists a handful of snacks and perhaps a plate of pasta for something a little more substantial. But the wine bars of today are very different to the original format, with fine-dining finesse repackaged into a format that prioritises good times and even better food.
eHotelier
APRIL 5, 2023
Travelodge Hotels Asia Co., Ltd. has recently unveiled its newest addition to its portfolio, "Travelodge Kyoto Shijo Kawaramachi" (located in Nakagyo-ku, Kyoto City, Kyoto Prefecture, and managed by General Manager Masaki Takamoto), which officially opened on March 15, 2023. Since its launch, the hotel has been highly praised by international customers from Hong Kong, South Korea, Thailand, Singapore, and beyond, who find the familiar brand reassuring and comforting.
Hospitality Magazine
APRIL 5, 2023
The World’s 50 Best Bars will be held in Singapore, marking the first time the awards ceremony will be hosted outside Europe. Global bartenders will come together on 17 October at the Pasir Panjang power station to find out which establishment will take out the top position, determined by votes cast by more than 650 industry figures. “We are thrilled to bring The World’s 50 Best Bars community to Singapore, our first foray outside Europe and an opportunity to celebrate a magnificent year f
eHotelier
APRIL 5, 2023
Eagle Point Hotel Partners(EPHP), a privately held independent platform focused on hotel real estate, has partnered with Missouri-based hospitality branding and design agency, Longitude, to open a new independent boutique hotel, The Ozarker Lodge. This is the first hotel acquisition, renovation, and repositioning for this partnership between EPHP and Longitude, who have plans to expand throughout the Midwest over the next several years.
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Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.
Fast Casual
APRIL 5, 2023
Bryce Fluellen shows how Everytable's unique franchising model tackles food insecurity, builds communities and fuels growth/profits; Blaine Hurst of Blaine Hurst Enterprises shares how recruiting among IDD workers is more than doing good: data shows it boosts core metrics across restaurants.
eHotelier
APRIL 5, 2023
Australia and New Zealand’s largest hotel operator, Accor, is thrilled to be expanding its portfolio in Melbourne and pleased to announce a signing agreement with Melbourne identity, Albert Dadon of Ubertas Group, to open a Mercure on Melbourne’s majestic St Kilda Road.
Hotel Owner
APRIL 5, 2023
Inn Collection Group property, The Swan Grasmere, has reopened following a multi-million pound refurbishment. Taking place over the last 18 months the project has seen a complete renovation of the property. The refurb was delivered by The Inn Collection Group’s projects team, Consult North, BXB Interiors, SINE Consulting, Maughan Reynolds Partnership and Design North.
eHotelier
APRIL 5, 2023
UNWTO celebrated the Future of Environmental Sustainable Tourism in Albania (FESTA), setting the foundations for unprecedented high-level collaboration among Tourism Ministers in the region (Tirana, 3-5 April).
Speaker: Lauren Barash, Vice President, Brand Marketing
In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program
Hotel Owner
APRIL 5, 2023
UK lifestyle aparthotel brand Native Places has unveiled “ambitious” growth plans, with the opening of five new hotels lined up over the next two years as part of a “committed” 2025 vision. The expansion of operations will see Native Places open an additional property in London, bringing the total to four aparthotels in the city. Plans for new openings are also being considered for Birmingham, Cambridge, Cardiff, and Oxford.
eHotelier
APRIL 5, 2023
Hotels, resorts, and conference centers can now push/pull room availability, rates, and pick-up revenue from the popular Tripleseat sales-and-catering platform into the leading Maestro PMS, ensuring clean data in real-time and better guest room control.
Lodging Magazine
APRIL 5, 2023
HENDERSONVILLE, Tennessee—U.S. hotel gross operating profit per available room (GOPPAR) exceeded the pre-pandemic comparable and was the highest since October 2022, according to STR’s February 2023 P&L data release. EBITDA was the only key bottom-line metric on a per-available-room basis to come in lower than February 2019. U.S, Hotel Performance GOPPAR: $77.37 (up 1.6 percent)TRevPAR: $217.20 (up 3.7 percent)EBITDA PAR: $51.63 (down 0.6 percent)LPAR (Labor Costs): $73.70 (up 2.9 perce
eHotelier
APRIL 5, 2023
Hoteliers can now capture and leverage first-party data to offer guests personalized experiences and boost hotel direct channel performance.
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Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali
Hotel Owner
APRIL 5, 2023
UK Leisure Parks, a family-run business with a portfolio of leisure caravan parks, has acquired the five-star Rivers Edge Park in the Yorkshire Dales for an undisclosed amount. Rivers Edge is a luxury holiday home park with a bar and restaurant located on Bentham Road, Ingleton. The site extends across 29.8 acres, offering a total of 190 pitches, with 174 being for vacation and 16 for residential use.
Revenue Hub
APRIL 5, 2023
In our digitally connected world, consumers expect increasingly personalized service from the businesses they choose to deal with – especially from those in the hospitality industry. NB: This is an article from WebRezPro To stand out in such a competitive market, hotels need to provide individually relevant (and therefore memorable) guest experiences , the key to which lies in guest data.
Hospitality Net
APRIL 5, 2023
Whether it’s adding extra pepperoni on a pizza, choosing add-ons when booking an airline ticket to AI-driven product recommendations in retail e-commerce, consumers are routinely exposed to personalization mechanisms in their shopping experiences. We have become accustomed to control over our purchases. So, what about hotels?
Nation's Restaurant News
APRIL 5, 2023
On this week’s special episode of Extra Serving, NRN editor Alicia Kelso speaks with Yum Brands chief operating officer and chief people officer Tracy Skeans.
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As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.
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