Thu.Jan 18, 2024

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How to properly record packages in your hotel

eHotelier

Many hoteliers are at a loss to properly set up and manage hotel package transactions so that they do not end up with a mess in their books and systems. Here's how to properly administer these seemingly complicated and unruly devices.

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8 essentials for your hotel tech stack in 2024

MEWS

Modern hospitality is unimaginable without a powerful hotel tech stack. Hoteliers greatly benefit from tools and systems that streamline processes, enhance guest experiences and manage operations. The final choice may vary based on the size, specific needs and the level of preparedness for tech innovation.

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Driving direct bookings via your hotel website? Leverage the power of a booking engine.

Hotelogix

In the hospitality industry, driving direct bookings through your hotel's website is crucial to remain competitive. The most important factor in achieving this is having a well-integrated booking engine. This technology can transform your website into a powerful tool to attract bookings. Let's explore how this works. Just so you know, before we begin, the website conversion rate in the global hospitality industry is between 2% and 3%.

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Stirring Up the Future: Unveiling the 2024 Cocktail Trends 

Modern Restaurant Management

In the ever-evolving world of mixology, one thing remains constant: it’s always changing. The journey of a cocktail from the bartender's shaker to the customer's hand reflects the trends, tastes, and innovations of the time. As we look forward to 2024, we see emerging patterns that are set to redefine cocktail culture, sparking creativity, and tantalizing our taste buds in unexpected ways.

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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

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sbe, Marc Anthony form strategic partnership

Hotel Business

International lifestyle hospitality group sbe has unveiled an exclusive partnership with singer, songwriter, actor and entrepreneur Marc Anthony and his company Magnus as new equity partners in sbe. Led by founder/CEO Sam Nazarian, sbe’s new multi-vertical business strategy will focus on growing the brand among Latin American audiences. “It’s an honor to join forces with longtime friend and international superstar Marc Anthony,” said Nazarian. “I have a tremendous a

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U.S. Travel Predicts International Inbound and Domestic Business Travel to Remain Low

Lodging Magazine

WASHINGTON—The U.S. Travel Association released its biannual forecast for travel to and within the United States through 2027, showing that international inbound and domestic business travel will remain below pre-pandemic levels in 2024. The forecast, prepared by Tourism Economics, was released after U.S. Travel revealed the findings of a global competitiveness report conducted by Euromonitor International, which found the U.S. ranked 17th out of 18 top markets for travel due to decades of under

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Mark Keiser appointed President, Development at Viceroy Hotel Group

eHotelier

Viceroy Hotel Group is pleased to announce the appointment of Mark Keiser as President, Development, a key position that underscores Viceroy's commitment to expanding its global footprint in luxury hotels and resorts and branded residential projects. Mark, with a distinguished background in luxury and lifestyle hotel and resort development, joins Viceroy Hotel Group following Viceroy being acquired by Principals of Highgate earlier last year.

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Marriott Breaks Ground on Inaugural StudioRes Hotel

Lodging Magazine

BETHESDA, Maryland—Marriott International, Inc. celebrated the groundbreaking of its inaugural StudioRes hotel, as Concord Hospitality began construction of its first property in Fort Myers, Florida. Announced in June 2023, the StudioRes brand is Marriott’s affordable midscale extended-stay brand in the United States and Canada. The StudioRes property in Fort Myers is projected to open in Spring 2025 and is being developed by Concord Hospitality with its longtime partner Whitman Peterson.

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IHG appoints Leanne Harwood to lead Luxury & Lifestyle Portfolio

eHotelier

IHG Hotels & Resorts (IHG), today announced the appointment of Leanne Harwood as its new Senior Vice President (SVP), Managing Director, Luxury & Lifestyle Americas (LLA). Upon assuming her role on March 1, Harwood will oversee the daily operations of the LLA organization, drive the performance and operations of IHG’s six Luxury & Lifestyle brands, and support their growth in the region.

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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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CoStar: U.S. Hotel Performance Reached Highest ADR and RevPAR on Record in 2023

Lodging Magazine

WASHINGTON—The U.S. hotel industry posted its highest average daily rate (ADR) and revenue per available room (RevPAR) on record, according to 2023 data from CoStar. U.S. Hotel Performance During 2023 Percentage change from 2022:Occupancy: 63.0% (+0.6%)ADR: US$155.62 (+4.3%)RevPAR: US$97.97 (+4.9%) The country’s occupancy level was its highest since 2019.

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FCS Solutions Expands Across Europe To Answer The Call For Cloud-Based Hotel Operations Software

eHotelier

CS Solutions, global leading provider of hospitality technology, has unveiled its strategic expansion across Europe, marked by the establishment of two new offices. This move comes in direct response to the accelerating adoption of its comprehensive cloud-based solution, FCS1, by hotels in the region.

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Planning phases of U.S. hotel pipeline reflect confidence in travel

Hospitality Net

Activity in the planning phases of the U.S. hotel pipeline remain up, while rooms in construction decreased after two months of gains, according to CoStar’s December 2023 data. CoStar is a leading provider of online real estate marketplaces, information and analytics in the property markets.U.S.

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Arch Amenities Group Opens Newly Renovated 13,000-Square-Foot Privai Spa + Fitness Center at the Luxury Kimpton EPIC Hotel in Miami

eHotelier

Arch Amenities Group, a full-service, global provider of wellness, amenity management and meeting services for commercial and residential properties, hotels, private clubs and pools, today announced the opening of its first Privai Spa + Fitness Center in a hotel: the 411-room, luxury Kimpton EPIC Hotel in Miami. The 13,000-square-foot, newly renovated facility incorporates a 5,000-square-foot.

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No-Code Technology: The Key to Unlock the Future of Your Business

Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

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Marriott breaks ground on first StudioRes

Hotel Business

Marriott International Inc. has broken ground on its inaugural StudioRes brand hotel, as Concord Hospitality began construction of its first property in Fort Myers, FL. First announced in June 2023 , StudioRes is Marriott’s new midscale extended-stay brand in the U.S. & Canada. The property in Fort Myers is projected to open in spring 2025 and is being developed by Concord with its long-time partner Whitman Peterson.

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Introducing Nonius Mobile Check-In with AI-Powered Face Recognition for Seamless ID Validation

eHotelier

This latest enhancement to our Mobile Solution is powered by Artificial Intelligence (AI), designed to revolutionise your hotel’s check-in process and bring unparalleled efficiency and guest satisfaction.

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‘You Could See Your Breath in the Bar’: What It’s Like Working at a Restaurant During an Ice Storm

EATER

Despite sheets of ice on the road, fallen trees, power outages, and burst pipes, Portland restaurant workers made it in to boil pasta and pour cocktails

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HotelIQ Unveils Enterprise View Dashboards to Transform Multi-Property Commercial Analysis

eHotelier

HotelIQ which gives hoteliers access to accurate, consistent property data across siloed business operations, facilitating collaboration to identify new revenue opportunities – is excited to announce the launch of a revolutionary new feature in the company’s Decision Cloud solution: Enterprise View Dashboards. The six new dashboards – Market Segments, Booking Channels, Room Types, Pick-Up, Pace and Forecast & Budget – will elevate multi-property data aggregation and analytics to unprecedent

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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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JONO Developments and Hotel Equities Debut Canada’s First Moxy Hotel with the Opening of the Moxy Halifax Downtown

Hospitality Net

Today, JONO Developments Ltd. ("JONO") and Hotel Equities ("HE") announced the official opening of Moxy Halifax Downtown. The 160-room hotel, owned by JONO and operated by Hotel Equities, is the first Moxy hotel to open in Canada. Moxy Hotels is part of Marriott Bonvoy, Marriott International’s portfolio of over 30 extraordinary brands, award-winning travel program, and endless experiences.

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VisitEngland announces Tourism Superstar 2024 finalists

eHotelier

VisitEngland has today 18 January revealed the 10 superstars to make the shortlist of its annual search to find the unsung hero of England’s tourism industry.

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White Lodging Set to Open Plaza San Antonio Hotel & Spa

Hospitality Net

San Antonio’s first Autograph Collection Hotel, Plaza San Antonio Hotel & Spa, is set to open today, January 18. The new luxury hotel at the corner of South Alamo Street and East Cesar Chavez Boulevard features 253 oversized guest rooms, two restaurants/bars, expansive meeting space, and repurposed 19th century historic buildings that are home to a day spa and a one-of-a-kind bungalow suite.

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New Nozo Hotel design blends tranquility and tradition

eHotelier

Hokkaido’s hottest new hotel, Nozo, cleverly combines contemporary Japanese design alongside traditional artisan elements to create an ambience that is both

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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

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Hilton Introduces StiR Creative Collective – A New Recipe for F&B Innovation

Hospitality Net

With a mission to create and deliver innovative and original food and beverage experiences, Hilton today announced the launch of StiR Creative Collective. An in-house consulting and development arm reimagining hotel food and beverage with dynamic, relevant, and commercial solutions, StiR offers unparalleled expertise in strategy, concept creation and branding to both affiliated partners and independent hospitality operations in the Americas and Europe, the Middle East, and Africa (EMEA).

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Switch Hospitality names new Birmingham aparthotel GM

Hotel Owner

Switch Hospitality Management Ltd has appointed Ehatshum Chowdhury as the general manager of aparthotel Birmingham Snowhill, which officially opened its doors this week (15 January). Bringing more than 10 years’ hospitality experience to the role, Chowdury previously held senior management positions at luxury resorts and leading hotel brands across the UK.

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IBS Software Acquires APS® for $90 Million as It Targets Major Growth in Hospitality Sector

Hospitality Net

IBS Software, a leading SaaS solutions provider to the travel industry globally, has reached an agreement to acquire the ground-breaking hotel and travel technology provider Above Property Services (APS®). The $90 million transaction will further solidify IBS Software’s position in the hospitality market and strengthen the brand, to underpin an ambitious expansion of its reach in the hospitality industry.

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Three Daish’s Group hotels hit the market

Hotel Owner

Three hotels part of Daish’s Group portfolio of properties are currently being marketed by Savills. The assets include the freehold of Barrowfield Hotel, Newquay, the freehold of County Hotel, Kendal and the freehold of Daish’s Blackpool. The assets are available individually or as a portfolio. The Barrowfield Hotel is a coastal hotel with 80 en suite bedrooms, a 170-cover restaurant and a large ballroom which holds 130 people.

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Unlock Restaurant Success: Mastering 7 Vital Employment Laws

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.