Modern Restaurant Management

FEBRUARY 2, 2024

The restaurant industry is transforming significantly, driven by changing consumer preferences, technological advancements, and a competitive market landscape. Restaurants are no longer just about the food – they are about the complete dining experience, which includes ambiance, service speed, and personalized interaction. The need for innovation and efficiency has never been greater in this evolving scenario.

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Customer Service Front of House Communication Training 189

EATER

FEBRUARY 2, 2024

Eric Wagner/Flickr Why is there a plastic baby baked inside this Mardi Gras staple? Americans usher in the new year with diets and lifestyle resolutions galore, but many people across the globe — particularly those from predominantly Catholic countries — celebrate the calendar change with a sweet pastry known as king cake. It first appears in bakery cases at the beginning of each year and can be found at the center of celebrations through early spring.

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Catering Marketing 128

Hospitality Net

FEBRUARY 2, 2024

Opened on 1st February 2024, Silversands Beach House Grenada - sister property to the glamorous Silversands Grand Anse and the brand’s latest endeavour in the Caribbean - is set to further cement Grenada’s status as the go-to Caribbean island this year.

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Lodging Magazine

FEBRUARY 2, 2024

DALLAS—Investors are poised to purchase more U.S. commercial real estate in 2024 as they anticipate improved credit conditions as interest rates fall later this year, according to the findings of CBRE‘s latest U.S. Investor Intentions Survey. The survey, which covers all asset types, showed improved investor sentiment, with 60 percent planning to expand their real estate portfolios in 2024 versus just 16 percent in the previous year.

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Magazine Marketing 111

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Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

Guest Satisfaction

Hospitality Net

FEBRUARY 2, 2024

The Indoor service robot stands in front of the elevator.the arm mounted on the top of the robot unfolds and the elevator button is pressed.then there is also a knock at the door.

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Hospitality Net

FEBRUARY 2, 2024

New partnership sees Philips MediaSuite from PPDS become the first dedicated hospitality TV to feature the DAZN app – used by more than 300 million people monthly – bringing more than 30,000 live sports and entertainment events to hotel rooms around the world, for the first time.

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Events 105

EATER

FEBRUARY 2, 2024

People seeking communities outside of work and the home are finding comfort in these bars, restaurants, and coffee shops.

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Hospitality Net

FEBRUARY 2, 2024

This week Divia Thani, Global Editorial Director, Condé Nast Traveller and Simon Leadsford, Publishing Director, hosted Condé Nast Traveller’s Wellness & Spa Awards for 2024 in association with Healing Holidays. The event took place at Mandarin Oriental Park Lane, London and the full guide accompanies the March issue of Condé Nast Traveller.

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Events 105

Luxury Hospitality Magazine

FEBRUARY 2, 2024

HRC, Hotel, Restaurant & Catering, returns to ExCeL London on 25-27 March for an immersive dive into the future of hospitality, offering invaluable networking opportunities, a chance to explore the very latest trends, and a firsthand look at the new innovations in foodservice. With its commitment to showcasing innovation, fostering connections, and providing a platform for the latest trends, HRC continues to be the heartbeat of the hospitality industry and a must attend for operators looking

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Catering Events Magazine 75

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

Strategic Planning

Hospitality Net

FEBRUARY 2, 2024

Set within a masterfully renovated historic estate, Todos Santos Boutique Hotel Brings Elevated Luxury to the Baja Peninsula's first "Pueblo Magico"

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Hotel Business

FEBRUARY 2, 2024

Christina Trauthwein , VP, content and partnerships, Hotel Business , joins Thom Geshay , CEO/president, Davidson Hospitality , to discuss the management company’s 50th anniversary, dealing with the labor shortage and more. The post HB on the Scene: Thom Geshay on Davidson’s 50th anniversary appeared first on hotelbusiness.com.

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Hospitality Net

FEBRUARY 2, 2024

It has been almost 9 years since the Henn na Hotel opened in Nagasaki Japan. The first all robot staffed property in the world opened a fascinating window into a potential future, but ultimately the impact on the industry as a whole was limited.

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Hotel Business

FEBRUARY 2, 2024

Real estate holding company Saltwater Holdings has acquired The Hive hotel in Wilmington, NC. A local real estate family, the Rosenbergs, and developer Kaylie O’Connor originally opened the hotel in 2019. They bought the original building in 2009 and teamed up with local interior decorator Robin Hertzog to create rooms with unique furniture and artwork, according to Saltwater Hospitality. “We are deeply honored to uphold the Rosenbergs’ vision and carefully crafted distinctive

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Property Management 64

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Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

Cost Reduction

Hospitality Net

FEBRUARY 2, 2024

Visual Matrix, a leading provider of innovative cloud-based Property Management System (PMS) solutions, announces the launch of an enhanced Onscreen Guidance Tool, designed to accelerate the learning curve and improve user experience with their Cloud PMS software.

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Property Management 97

Lodging Magazine

FEBRUARY 2, 2024

NORTH BETHESDA, Maryland—Choice Hotels International, Inc. broke ground on five Everhome Suites in Amarillo, Bastrop, Brownsville, El Paso, and Waco, Texas; and one groundbreaking in Yuma, Arizona. “With over 60 Everhome Suites in our pipeline and six new groundbreakings across the Southwest, Choice continues to capture growing demand for extended stay properties in the region.

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Magazine 64

Hospitality Net

FEBRUARY 2, 2024

Communication in the hospitality industry is the cornerstone of delivering exceptional guest experiences and smooth operational functionality. It encompasses a wide range of interactions, from front-of-house dialogue with guests to back-of-house coordination among staff. It’s about exchanging information, but also building relationships, understanding guest needs, and ensuring an effective workflow within the hotel team.

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Communication Front of House Back of House Information 96

Lodging Magazine

FEBRUARY 2, 2024

TAMPA, Florida—Mainsail Lodging & Development announced the expansion of its executive leadership team with the appointment of Lisa Conner as chief financial officer, alongside four other executives. The recent appointments include Ben Miele as director of accounting; Lori Nelson as paralegal; Bria Jones as corporate recruiter; and Netta Katz as reservation manager.

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Reservations Accounting Magazine 64

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

Marketing

Hospitality Net

FEBRUARY 2, 2024

The Indian Hotels Company Limited (IHCL), India’s largest hospitality company, reported its consolidated financials for the third quarter ending December 31st, 2023.

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Lodging Magazine

FEBRUARY 2, 2024

WASHINGTON—U.S. hotel performance increased from the previous week, while year-over-year comparisons remained mixed, according to CoStar’s latest data through Jan. 27, 2024. U.S. Hotel Performance January 21-27, 2024 Percentage change from comparable week in 2023:Occupancy: 56.2 percent (down 0.3 percent)ADR: $149.76 (up 5.1 percent)RevPAR: $84.13 (up 4.8 percent) Among the Top 25 Markets, Las Vegas saw the largest year-over-year increases in each of the three key performance metrics: occupancy

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Magazine Marketing 64

Hospitality Net

FEBRUARY 2, 2024

The popular, family-friendly brands will create a vibrant dual-branded resort complex at the tropical paradise on Haina Island.

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Guides: Lodging Magazine

FEBRUARY 2, 2024

SANTA FE, New Mexico—Four Seasons Resort Rancho Encantado Santa Fe announced a multimillion-dollar revitalization—the first in the resort’s history—of all guestrooms and suites with the introduction of sustainability-focused landscaping. The revitalization will be conducted in three phases in an effort not to impact the guest experience and is anticipated to be completed this spring.

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Magazine 62

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Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

Marketing

Hospitality Net

FEBRUARY 2, 2024

The hotel’s historic guest rooms will be completely reimagined as part of the hotel’s $20 million reinvestment.

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Hotel Business

FEBRUARY 2, 2024

Mainsail Lodging & Development has expanded its executive leadership team with the appointment of Lisa Conner as CFO, alongside four other executives in pivotal roles. “We are thrilled to welcome these industry professionals to our corporate team,” said Joe Collier, president/founder, Mainsail Lodging & Development. “Their collective expertise will be instrumental in moving Mainsail forward.

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Accounting Reservations Information 59

Hospitality Net

FEBRUARY 2, 2024

Salt Lake City hotel reopens after a months-long renovation with new design and modern cocktail lounge.

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Hotel Business

FEBRUARY 2, 2024

Hotel management company Dimension Hospitality has added the Hilton Garden Inn Nashville Downtown/Convention Center to its portfolio. The recently renovated property offers 214 guestrooms and suites, a rooftop pool and live music. The hotel is located one block from the Music City Convention Center, two blocks from Country Music Hall of Fame and less than a mile from Nissan Stadium.

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Marketing 59

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As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.