Modern Restaurant Management

JANUARY 9, 2024

Restaurant owners should work to forecast their busy and slow seasons and use these projections to determine whether they are likely to need capital as they transition into their busy season. This can be especially true going into the holidays. Banks have been reducing exposure to small businesses ever since the pandemic, and now with higher interest rates putting pressure on bank deposits and greater regulatory scrutiny, banks are reducing their loan books even more.

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Budgeting Pricing Marketing Catering 193

MEWS

JANUARY 9, 2024

What can you do with a property credit? Hotels can enhance the guest experience and encourage added spending thanks to on-property credits. It's an excellent way to offer better services to loyalty program members and promote extra services to diverse guests.

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EATER

JANUARY 9, 2024

When a brewhouse from California’s legendary Russian River Brewing Co. went up for sale, London-based brewer Pete Brown knew he must have it. There were only a few continents and oceans in the way.

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MEWS

JANUARY 9, 2024

Mews has been named the Best Property Management System at the 2024 HotelTechAwards. It feels pretty good to type that. Right now, we're experiencing a heady mix of pride and excitement, and we’d love a minute of your time to tell you why.

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Property Management 130

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Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

Guest Satisfaction

Modern Restaurant Management

JANUARY 9, 2024

The foodservice industry is poised for some significant shifts in the new year as a result of changing consumer demand and rising trends being seen across the industry, but that said, there are simple, effective solutions for how operators and restaurants can stay ahead of these shifts. Prioritizing Healthy Living Wellness remains at the forefront of consumer lifestyle trends and continues to have a large impact on how people choose where and why to spend their capital.

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Catering Customer Service Marketing 110

Hospitality Net

JANUARY 9, 2024

Building on the success of the brand in the region, the 110-key new-build hotel will open its doors in 2024, offering a world-class hospitality experience to guests visiting the city.

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STAAH

JANUARY 9, 2024

Booking.com, Agoda and regional OTAs maintain stronghold. Big jump in direct bookings via STAAH SwiftBook, GDS makes a comeback. Global hotel technology giant, STAAH, has revealed the top channels across its network of 19,000+ properties in the Southeast Asian region, including Malaysia, Thailand, Indonesia, Philippines and Singapore. Malaysia Top Channel 2023 Malaysia In Malaysia , Booking.com took over the top spot from Agoda, which slipped to the number two spot.

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Book Business Development 107

Hospitality Net

JANUARY 9, 2024

(SAN DIEGO) January 9, 2024 — For the sixth consecutive year, Cloudbeds has been recognized as one of the industry’s top technology providers by Hotel Tech Report, solidifying its legacy as a leading platform powering more reservations and happier guests for lodging businesses worldwide. The 2024 HotelTechAwards honors Cloudbeds with 5 total awards: Best Hotel Management Software, Property Management System Finalist, Channel Manager Finalist, Top 10 People’s Choice, and Overall 10 Best Places to

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Reservations Property Management 107

EATER

JANUARY 9, 2024

Alison Roman photo Dave Pedley/Getty Images for SXSW; First Bloom produce photos via Facebook. Photo-illustration by Lille Allen/Eater The latest extension of the food personality’s brand is a curated corner store in Bloomville, New York. But what is she selling, exactly? A three-and-a-half hour drive from Brooklyn, and an hour-and-24-minute drive from Hudson, is Bloomville, New York — a hamlet in the Western Catskills with a population of 173 according to the 2020 census, down from 213 in 2010.

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Pricing Blog Book Accounting 107

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

Strategic Planning

Hotel Business

JANUARY 9, 2024

Concord Hospitality has received investments into its operating company from Whitman Peterson and The Aztec Group , two of Concord’s long-term real-estate partners. “Concord Hospitality has had the good fortune of partnering with both Whitman Peterson and The Aztec Group for many years,” said Mark Laport, CEO/president, Concord Hospitality. “Over the course of our longstanding relationships, both partners have been instrumental in molding Concord’s strategic direction.

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Hospitality Net

JANUARY 9, 2024

Hilton (NYSE: HLT) today announced LivSmart Studios by Hilton as the official name of its new studio apartment-style, extended-stay hotel brand. Created for the long-stay guest who never stopped traveling, even throughout the pandemic, LivSmart Studios has received tremendous interest from owners and developers in just six months and currently boasts more than 350 deals in various stages of negotiation.

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7 Shifts

JANUARY 9, 2024

New Jersey generally follows federal tip law standards, but the state does forge its own path in some key areas. The consequences for failing to meet these standards can be stiff: one prominent restaurant owner failed to pay more than $715k in payroll taxes and ended up pleading guilty on two counts, both of which could have landed the restaurateur in jail and came with a five-figure fine.

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Server Definition Accounting Marketing 88

Hospitality Net

JANUARY 9, 2024

The Ascott Limited (Ascott), a lodging business unit wholly owned by CapitaLand Investment (CLI) and CapitaLand Wellness Fund (C-WELL), have jointly acquired a freehold lodging property in Singapore. Ascott and C-WELL each holds a 50% stake in the lodging property.

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Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

Cost Reduction

Fast Casual

JANUARY 9, 2024

Stephanie Lind, founder of Elohi Marketing Strategies, reveals how consumer concerns over personal health and food waste should impact fast casual brands' menu strategies.

Marketing 102

Marketing 102

Hospitality Net

JANUARY 9, 2024

The SureStay by Best Western San Francisco Marina District has opened its doors in San Francisco California, and invites travelers to experience one of the newest hotel brands in the industry - SureStay® Hotels, comprised of four distinctive brands offering traditional and longer stay travelers’ comfort and value while away from home.

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Revenue Hub

JANUARY 9, 2024

The buzzword of the year is AI. According to Trootech, the present AI market stand October 2023 is worth over 300 billion EUR, and AI has become the number one priority for 83% of businesses around the globe. NB: This is an article from berner+becker , one of our Expert Partners Revenue management has always been a critical aspect of the hospitality and travel industry, it involves optimizing pricing and distribution strategies to maximize revenue, considering various factors such as demand, com

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Pricing Article Definition Catering 98

Hospitality Net

JANUARY 9, 2024

After significant internal and portfolio growth in 2022, leading hospitality management company Charlestowne Hotels once again celebrates a successful year bookended by exciting expansion, numerous accolades for its properties and executives, and advances in its corporate structure and technology.

Hospitality Management 101

Hospitality Management 101

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

Marketing

Hotel Owner

JANUARY 9, 2024

The director of marketing communications at Pan Pacific London, Michelle Whittemore, has joined Eastern City Business Improvement District (EC BID) as a non-executive board member. In her role, Whittemore will work alongside the BID’s executive team to help facilitate the strategic decision-making process. Regarding the appointment, she said: “I am incredibly excited to be joining the EC BID board.

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Hospitality Net

JANUARY 9, 2024

Choice Hotels International, Inc. (NYSE: CHH) launched its newest multichannel national marketing campaign, "A Stay for Any You." The largest in Choice Hotels’ history, the campaign stars actor and writer Keegan-Michael Key in national TV and streaming TV ads and social media content. The campaign highlights some of the many reasons people travel and how with a diverse portfolio of 22 hotel brands — ranging from full-service upper upscale and upscale properties to midscale, extended stay and eco

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Marketing 99

Revenue Hub

JANUARY 9, 2024

In the world of hotel revenue management, change is the only constant. NB: This is an article from Topline Revenue , one of our Expert Partners What worked yesterday may not work today, and what you’re doing today might not work tomorrow. It’s time to face the cold, hard truth: Traditional revenue management is outdated. Subscribe to our weekly newsletter and stay up to date A New Era Demands New Strategies As hoteliers and revenue managers, you’ve witnessed the landscape evolve dramatically ove

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Pricing Article Marketing Book 98

Hospitality Net

JANUARY 9, 2024

Lighthouse (formerly OTA Insight), the leading commercial platform for the travel & hospitality industry, today announces that for the fourth consecutive year it has been recognized as the industry leader in the following categories:

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Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

Marketing

Hotel Owner

JANUARY 9, 2024

In November 2023, UK hotels recorded a 76.8% occupancy rate and an average daily rate of £146.76, surpassing 2022 figures but declining from October’s 79.2% occupancy and £150.70 ADR. London experienced a drop from 81.9% to 80.8% occupancy and £228.04 to £223.87 ADR. Nationally, revenue per available room (REVPAR) decreased from £119.25 to £112.77, while London saw a decline from £186.73 to £180.81.

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Marketing 98

Hospitality Net

JANUARY 9, 2024

India’s leading hospitality company, Indian Hotels Company (IHCL) today announced the successful completion of nine pioneering pilot projects in collaboration with IFC’s TechEmerge Sustainable Cooling Innovation Program, within a short span of 18 months. This underscores the company’s unwavering commitment to fostering environmentally responsible practices to bring efficient, climate-smart, cost-effective cooling solutions to India’s hospitality sector.

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Hotel Owner

JANUARY 9, 2024

Hotels in the UK saw occupancy rates of 76.8% and average daily rates (ADR) £146.76 in November 2023, outperforming the same period in 2022 according to data from Hotstats and RSM. Despite this, both categories declined compared with October where occupancy rates were at 79.2% and ADR was at £150.70. In London, occupancy fell from 81.9% to 80.8% while the ADR of occupied rooms fell from £228.04 to £223.87.

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Budgeting 97

Hospitality Net

JANUARY 9, 2024

ORLANDO, FLORIDA and DALLAS, TEXAS – JANUARY 9, 2024 - ROOMDEX, the sole provider of attribute-based upselling for hotels, has announced a strategic partnership with DerbySoft.

Pricing 96

Pricing 96

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As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.