Thu.Jun 15, 2023

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How to make your hotel’s back office or break room more welcoming for staff 

eHotelier

Investing time and resources into making your hotel's back office or break room more appealing and welcoming can have significant benefits for both staff morale and performance.

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No-Show Hotel Policy

Soft Inn

Guests can sometimes bail on their reservations without letting the hotel know and no hotels want this. Dealing with no-shows is a hassle and will affect other things. That's why having a no-show policy is a must for hoteliers.

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How to leverage Big Data and outshine the OTAs

eHotelier

In this White Paper, we take a look at the wider tech stack and examine why, it is, in many cases, ineffective in enabling hotels to access the power of Big Data and in turn, compete successfully against Online Travel Agents (OTAs). We start with the archetypal problem of multiple guest profiles within the IT stack and why this will inevitably lead to a digital dead end for hotels.

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Design Inspired by Japanese Sensibilities

Modern Restaurant Management

Inspired by Japanese sensibilities including intentional hospitality, Janken, a 9,000-square-foot restaurant, opened in Portland, Oregon’s Pearl District at the end of 2022. The name comes from the Japanese equivalent of the Rock, Paper, Scissors game and the space combines natural elements, fluid design lines, and Japanese precision throughout. The pan-Asian restaurant focuses on Japanese and Korean cuisines and handcrafted cocktails with an angulated slat wall that fades from white to black a

Magazine 167
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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

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Top 10 Must-Attend Hotel Trade Shows and Conferences in 2023

Hotelogix

Trade shows and conferences are a great way to enhance your hotel business. Get a list of most notable hotel conferences and trade shows happening in 2023.

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More Trending

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The Twenty Two appoints managing director

Boutique Hotel News

UK: Luxury lifestyle hotel The Twenty Two, located in Mayfair, London, has appointed Michelle Walder as its managing director, effective 3 July 2023. Walder will oversee the operations, guest experience and brand partnerships at the 31-bedroom hotel. She will also be responsible for an upcoming New York property, slated to open in 2024. It will include 77 rooms, a restaurant and private members club.

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Toscana Resort Castelfalfi debuts new restaurant experience ‘Olivina’

eHotelier

Toscana Resort Castelfalfi announces the opening of Olivina, the newest addition to the culinary scene in Tuscany. Olivina, whose name is an ode to what the ancient Etruscans hailed the magnificent green ‘gem of the sun’, aims to be a uniquely immersive Tuscan culinary experience for resort guests, regional travelers, and locals alike. The experience offers a dynamic combination of modern bistro and artisan ateliers comprised of a wine room, delicatessen, bar, bakery, and a cooking show.

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Paperless hotel and its benefits for the hospitality industry

MEWS

Paperless hotels are the new normal. They help hoteliers meet guest expectations and stay competitive in an industry increasingly driven by technology and innovation. With a more modern and streamlined experience, hotels can attract and retain guests who value this type of service.

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Hôtel Swexan ushers a new era of Dallas Hospitality

eHotelier

Today, the highly anticipated Hôtel Swexan opens its doors for service. Fusing its Swiss heritage with Texan hospitality (as detonated by its moniker), the hotel was founded on an acute attention-to-detail, service, and best-in-class amenities and design, while also sharing a playful, familial spirit in a way that only a local Texas-born and bred hotel knows how.

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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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Blackstone Completes Cvent Acquisition

Lodging Magazine

TYSONS, Virginia—Cvent Holding Corp. announced the completion of its acquisition by an affiliate of private equity funds managed by Blackstone for $8.50 per share in cash, representing a total enterprise value of approximately $4.6 billion. The transaction, which was previously announced on March 14, 2023, includes a minority investment from a wholly owned subsidiary of the Abu Dhabi Investment Authority (ADIA) and participation from existing stockholder Vista Equity Partners.

Magazine 105
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Cloud5 welcomes Mark Speck as Vice President of Sales and Commercial Development

eHotelier

 Cloud5 Communications, a leading provider of communications and technology solutions for more than 5,000 hotels, MDUs, and commercial facilities across the Americas, has today announced the appointment of hospitality technology sales veteran, Mark Speck, as Vice President of Sales and Commercial Development.

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The Cavendish Hotel reopens The Garden Room amid £1.1m investment

Hotel Owner

The Garden Room restaurant has officially reopened its doors at The Cavendish Hotel in Baslow following a £1.1m investment with a brand new menu from executive chef Adam Harper. Sustainability has been at the heart of the refurbishment with the instalment of a fully electric kitchen and air source heat pumps, helping to reduce the operation’s impact on the environment whilst providing a better, cooler working environment for the chef team.

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Marriott International promotes Sandy Narvaez to Market Director of Leisure Sales for Hawai’i and French Polynesia

eHotelier

Marriott International is pleased to announce the appointment of Sandy Narvaez to Market Director, Leisure Sales, Hawai‘i & French Polynesia. Narvaez brings over 16 years of travel and hospitality experience to this expanded role, where she will oversee and lead leisure segment strategies for Marriott Hotels and Resorts in the Hawaiian Islands and French Polynesia.

Marketing 130
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No-Code Technology: The Key to Unlock the Future of Your Business

Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

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Nitin Ramtri: ‘I have honestly fulfilled a lifelong dream’

Hotel Owner

Can you tell us about your career in hospitality so far? I began my journey in hospitality over 25 years ago in India at Le Royal Meridien Mumbai, working in food and beverage operations. Since then, I’ve had an exciting career, working in a number of incredible properties and gaining valuable hospitality and leadership experience throughout the United Kingdom, where I joined Hilton in 2010.

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Hilton San Diego Gaslamp quarter debuts $22.5 million renovation this Summer

eHotelier

Hilton San Diego Gaslamp Quarter is excited to announce the completion of its $22.5 million dollar renovation project. The completely remodeled full-service hotel and new restaurant concept, Wild Hare Bar Garden, offers the quintessential Southern California experience for the global traveler who wants to “be” in San Diego to work and play. Business and leisure travelers can relax in a modern California urban setting with new room amenities.

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Gilmerton House to launch pop-up B&B in August

Hotel Owner

Gilmerton House, a country retreat in East Lothian, Scotland, has announced a pop-up bed and breakfast experience for the month of August. ‘Rooms by Gilmerton House’ is a limited opportunity that aims to deliver to guests an “enchanting and memorable” stay at the historic property. Over selected dates throughout August, the venue will transform from an exclusive-use property into a luxurious B&B to offer guests the opportunity to stay in one of its bedrooms.

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How to leverage Big Data and outshine the OTAs

eHotelier

In this White Paper, we take a look at the wider tech stack and examine why, it is, in many cases, ineffective in enabling hotels to access the power of Big Data and in turn, compete successfully against Online Travel Agents (OTAs). We start with the archetypal problem of multiple guest profiles within the IT stack and why this will inevitably lead to a digital dead end for hotels.

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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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Aberdeen’s Atholl Hotel brought to market for offers over £3.5m

Hotel Owner

The Atholl Hotel on Kings Gate in Aberdeen has been brought to the market for the first time in 35 years, and is expected to sell in the region of £3.5m. Its sale follows the retirement of The Atholl business partner Gordon Sinclair. The Atholl, which has a category B listing, features 34 ensuite rooms to accommodate up to 62 guests and “consistently outperforms” average occupancy rates across Scotland.

Marketing 105
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London hotel RevPAR highest since October 2022

eHotelier

London’s hotel industry reported its highest revenue per available room (RevPAR) since October 2022, according to preliminary May 2023 data from STR.

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Foxhills appoints new golf course and estate manager

Hotel Owner

Foxhills Club and Resort has appointed Derrick Johnstone as its new golf course and estate manager, following the reopening of the recently renovated Longcross Course. With a resume spanning nearly 30 years, Johnstone joins following a six-year stint at East Berkshire Golf Club after spending 13 years managing Wentworth’s courses for prestigious televised tournaments.

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The Hotel Guest Experience Starts with Customer Reviews and UGC

Hospitality Net

Some may say the headline has it backward, but today’s modern travelers would agree, and in fact, they go out of their way to research the hotel guest experience before they even begin their travels.

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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

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Elme Hall Hotel to be converted into residential accommodation

Hotel Owner

Elme Hall Hotel in Wisbech is set to be turned into residential accommodation after being sold for £1.9m. The purpose-built 42-bed hotel constructed in the 1980s has been acquired by Danny Conetta. The main building includes eight guest bedrooms, a galleried ballroom with a capacity of up to 350 people, a bar and a restaurant. A two-storey detached bedroom block accommodates the remaining 34 guest bedrooms.

Pricing 104
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SMARTLINEN utilization data optimizes linen inventory

Hotel Business

South Florida-based SMARTLINEN , a technology company that provides hotels with a cloud-based software platform that automatically reports linen inventory data using UHF radio frequency identification technology, has created the SMARTLINEN Management Index (SMI). Over the last two years, the company has collected real-time RFID scan data on linen circulation, wash cycles and lost inventory from their network of properties.

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Pittodrie House Hotel strengthens growth plans with key appointment

Hotel Owner

Aberdeenshire’s historic hotel Pittodrie House has strengthened its management team with the appointment of Andrew Leggat as hotel manager to help drive customer growth in both the surrounding area and further afield. Leggat was previously the hotel’s weddings, events and front office manager. He has returned to Pittodrie House Hotel to oversee day-to-day operations and further enhance the venue’s reputation as a high-end wedding, leisure and business destination.

Events 104
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Ritz-Carlton Reserve debuts in China with a Resort in Jiuzhaigou, part of the Country’s magical "Valley of Nine Villages"

Hospitality Net

Rissai Valley, a Ritz-Carlton Reserve on the Qinghai-Tibet Plateau in Southwestern China, offers guests rare experiences and an immersive connection to the landscapes, culture, and traditions of the UNESCO World Heritage-listed Jiuzhaigou Valley

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Unlock Restaurant Success: Mastering 7 Vital Employment Laws

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.