Mon.Apr 15, 2024

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4 tips to attract and retain Gen Z employees

eHotelier

Here's how to hire and keep the best of the best of Gen Z employees by updating their management and operational strategies, as Gen Z employee have very different expectations and needs than other generations.

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White Horse Surry Hills opens this week

Hospitality Magazine

Sydney’s Surry Hills is set to welcome the White Horse back to the neighbourhood this Wednesday. The venue we were all once familiar with has undergone a major transformation led by Craig Hemmings, with the space now covering a ground-floor restaurant, upstairs public bar and garden terrace, and function rooms. “We’ve approached the White Horse with a contemporary lens, elevating the offering without the price tag,” says Hemmings.

Pricing 246
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Improving Survey Response Rates for Restaurant Managers

Modern Restaurant Management

Restaurant managers balance several responsibilities while taking care of staff and guest needs. One of the most important parts of being a successful restaurant manager is having the ability to hear their customers’ concerns. While managers use a variety of ways to listen to their guests, surveys are one of the most successful tools for receiving feedback.

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Mastering Hotel MyKad Reader Systems: A Comprehensive Guide

Soft Inn

By reading this article, you will get a complete guide about the key card reader. Discover how Hotel MyKad Reader and Key Card Systems seamlessly enhance guest experiences and streamline hotel operations. Delve into the details of key card readers and explore the hidden features that make them indispensable tools in modern hotels. Join us as we reveal the secrets of Hotel MyKad Reader and Key Card Systems.

Article 147
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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

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Buzzing About Bees and Sustainability

Modern Restaurant Management

Chef Richard Sandoval’s fascination with bees and their critical role in food sustainability began years ago, rooted in a deep respect for nature's intricate balance. “As a chef, I've always been passionate about sourcing the best ingredients, and it became evident to me that bees are not just producers of honey but indispensable pollinators for countless crops we rely on for food,” the leader of in contemporary Latin cuisine with 60+ restaurant locations worldwide told

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Meet Melbourne’s latest rum-centric bar Fleet

Hospitality Magazine

Perched on level 22 of the Vibe Hotel Melbourne building, Fleet bar has opened its doors serving up a large collection of rum. Paul Kelly Design (Black Star, Crown Casino) worked to transform the hotel’s former penthouse apartments into the 90-pax rooftop bar. Mixologist Grant Collins has curated the rum offering which features more than 70 tipples from local producers such as JimmyRum and Boatrocker Distillery alongside international examples.

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Susan Hamilton appointed Director of Sales and Marketing at Microhire

eHotelier

Microhire, the leading Australian-owned supplier of audio-visual and event staging services has appointed Susan Hamilton as Director of Sales and Marketing. In the new role, Susan will be responsible for working closely with Regional Managers and actively supporting Microhire’s venue partners across the country, as the business continues to expand into overseas markets including New Zealand and Fiji.

Marketing 130
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Merivale’s surprise record bar JAM opens this Friday in the Sydney CBD

Hospitality Magazine

If any Sydneysiders are looking for a new Friday night drinks spot to hit up this week, you’re in luck. Merivale has confirmed it will open the doors to surprise venue JAM in the Ivy Precinct on the 19th. The bar has been a secret passion project for Merivale CEO Justin Hemmes and his sister Bettina, who named the venue after their parents John and Merivale, who launched a clothing shop, jeans line, and record all titled JAM.

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UN Tourism members advance agenda for Europe as region leads global recovery

eHotelier

Europe’s national tourism authorities have met to advance shared solutions to the biggest challenges facing tourism as well as the opportunities offered by the sector’s post-pandemic return.

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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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Trinh Richards on her South-East Asian eatery The Little Rickshaw

Hospitality Magazine

Cooking has always been more than an everyday task for South Australian chef Trinh Richards — it’s a way of expressing love. Richards grew up in Adelaide with Vietnamese parents which saw her childhood filled with share-style feasts that brought the family together. “With Vietnamese culture, food is the love language — we don’t use words of affirmation like, ‘I love you’ or hug — I’m not kidding!

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Springboard Hospitality partners with procure impact for community impact efforts

eHotelier

Springboard Hospitality, the leading hospitality management company with 48 independent and branded properties in 14 states throughout the U.S., announces its collaboration with Procure Impact, a B2B marketplace and procurement partner.

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Starward Distillery and Bar opens in Port Melbourne

Hospitality Magazine

After undergoing refurbishments, Starward Whisky have reopened their Port Melbourne distillery and have added a new food and drink offering. The Starward Distillery and Bar now hosts a food menu spearheaded by Head Chef Drew Traynor who comes from time at Melbourne’s Eau De Vie. The menu features small and large share plates which champion local producers from the area.

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Automation implementation in hotels: Truths and myths

eHotelier

Is the future of hospitality to have robots instead of people welcoming guests? Maybe, maybe not. But the truth is that as the times move, the demands of modern travellers continue to increase as well, and hotels start to recognize the growing need to streamline processes to maximise efficiency.

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No-Code Technology: The Key to Unlock the Future of Your Business

Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

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Marketing Strategies for Restaurants – Weighing the Pros and Cons of User Generated Content

Horizon Hospitality

User Generated Content (UGC), which is anything that a customer shares about a brand on social media, seems to be a marketing golden ticket for restaurants. It speaks to the public’s demand for authenticity and is budget friendly. We have seen restaurants use tactics like aggressive review requests, flashy in-restaurant photo ops, and even online sweepstakes to drive more diners to post about, tag, and review restaurants.

Marketing 130
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Experiences and ecommerce demand increase Q1 2024 hotel revenue

eHotelier

Seamless digital transactions available at all hours, paired with the desire for memorable in-person interactions and experiences, has seen hotels boost the value of their online bookings, according to Journey.

Book 130
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Calling His Shots: Industry Veteran Kenneth Fearn Prioritizes Need for More Diverse Hotel Ownership

Lodging Magazine

When Kenneth Fearn entered the lodging industry a couple of decades ago, many of the diversity and inclusion programs that now exist were just getting their start and consequently were of little help. Nevertheless, armed with a strong financial background and an intense desire to get out on his own, Fearn firmly established Integrated Capital, which gave him the ability to “call his own shot.

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Sabre strengthens APAC team with the appointment of seasoned industry leader Rajiv Bhatia

eHotelier

Sabre Corporation, a leading software and technology provider that powers the global travel industry today announced that experienced industry leader Rajiv Bhatia has joined Sabre to help advance its growth strategy in Asia Pacific.

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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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CoStar: Americas Region Shows Pipeline Activity Increase

Lodging Magazine

WASHINGTON—The Americas is the only world region that showed a year-over-year increase in pipeline activity at the end of the first quarter, according to March 2024 data from CoStar. March 2024 (Percentage change in comparison with March 2023): Europe Among countries in the region, Germany (28,500) led in construction activity, closely followed by the United Kingdom (28,423).

Magazine 110
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Jessica Sherbert appointed Director of Sales at The Grove Resort & Water Park Orlando in Winter Garden

eHotelier

Spire Hospitality is pleased to announce that Jessica Sherbert has been appointed director of sales for The Grove Resort & Water Park Orlando.

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Uncovering motivation: Women leaders share their inspirations

SAS

In our ongoing series spotlighting women in tech, we delve into the motivations that drive five remarkable women leaders at SAS. From AI specialists shaping ethical discourse to HR partners fostering inclusive workplaces, these women share what inspires them. Join us as we explore their diverse backgrounds and experiences in [.

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Tweed Heads Motel bought by private local motel group

eHotelier

A locally based esteemed hospitality entity, the Tirumalasetti Group, has purchased the Bayswater Tweed Motel.

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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

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Hilton ramps up resort presence across Europe

Hotel Management Network

The hospitality giant has announced plans to unveil 10 new resorts across popular leisure destinations such as Greece, Ibiza and Malta. The post Hilton ramps up resort presence across Europe appeared first on Hotel Management Network.

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The Radisson brand enters Cape Town with the newly rebranded Radisson Hotel Cape Town Foreshore

Hospitality Net

Radisson Hotel Group brings the renowned Radisson brand to South Africa’s "Mother City" with the rebranding of Park Inn Cape Town Foreshore to Radisson Hotel Cape Town Foreshore. Strategically located just minutes away from the International Convention Centre (CTICC) and the famous Victoria & Alfred Waterfront, Radisson Hotel Cape Town Foreshore marks the Group’s third Radisson property in South Africa.Positioned at the heart of Cape Town’s city center, Radisson Hotel Cape Town Foreshore is the

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Adopting generative AI in marketing: strategies from a CMO

SAS

It’s no secret, everyone is talking about generative AI (GenAI). In 2023, funding shot up five times year over year. According to a McKinsey report, “Generative AI could add the equivalent of $2.6 trillion to $4.4 trillion annually… by comparison, the United Kingdom’s entire GDP in 2021 was $3.1 trillion.” [.

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IHG and NOVUM sign agreement that doubles IHG’s hotel presence in Germany

Hospitality Net

IHG Hotels & Resorts (IHG) and NOVUM Hospitality announce a long-term agreement that will double IHG’s presence in Germany to more than 200 hotels in almost 100 cities through an exciting Holiday Inn – the niu brand collaboration and European debuts for IHG’s Garner and Candlewood Suites brands.

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Unlock Restaurant Success: Mastering 7 Vital Employment Laws

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.