Thu.Mar 30, 2023

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What is the optimal distribution mix in a hotel?

eHotelier

Every hotel has an optimal distribution channel mix – meaning that channels are selected and managed in such a way that they will drive optimal profitability for the hotel in the long run.

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Hotel Kiosk System: All The Features That You Need

Soft Inn

Being on top of the business seems to be a challenge with the rise of the hospitality industry and more competitors appearing. Want to stand out? Get to know the hotel kiosk system and the features that you will need.

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What Is the FICA Tip Credit? Five Things for Restaurants to Know About an Often-Missed Tax Credit

Modern Restaurant Management

The FICA Tip credit (FICA stands for Federal Insurance Contributions Act) is a federal income tax credit that was enacted to offer financial relief to businesses in the food service industry that has employees who receive part of their wages through tips given by customers. The tax credit was originally designed to deter businesses from hiding or underreporting tip income and prevent an unintended financial burden on those businesses for their share of the FICA tax on reported tips.

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Community engagement in the hospitality industry | Mews

MEWS

Hotel community engagement is important for brand identity and word-of-mouth marketing, as you’re more likely to get recommended. It’s also a great way of contributing to the greater good of your community. By building long-lasting relationships with local businesses and people, your hotel is set to thrive.

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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

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HiJiffy launches GPT-4 powered chatbot for hotels

eHotelier

HiJiffy is releasing version 2.0 of Aplysia OS, its proprietary guest communications operating system, that will use the power of generative AI to handle guests’ questions and requests with unparalleled accuracy and automation.

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Sandy Liw appointed as General Manager of InterContinental Khao Yai Resort

eHotelier

The InterContinental Khao Yai Resort today announced the appointment of Sandy Liw as the resort’s new general manager. With her extensive experience in luxury hospitality at some of the world’s most distinguished hotels and resorts, Sandy will provide strategic leadership to the resort’s senior management and operations teams. Leveraging on her expertise in commercial performance, she will.

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Go Inside a Michelin-Starred Restaurant Kitchen

Modern Restaurant Management

Bon Appétit positioned a series of cameras inside the kitchen at Michelin-starred New York restaurant Crown Shy. Executive chef Jamal James Kent narrates as he and the staff handle a typical dinner rush.

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Executive Chef Gavin Pera joins Four Seasons Hotel Atlanta to lead culinary team

eHotelier

Four Seasons Hotel Atlanta, the AAA Five Diamond luxury Midtown hotel, introduces Gavin Pera as Executive Chef. He will oversee all aspects of the culinary operations at the 244-room Hotel including Park 75, Bar Margot, in-room dining and at special events.

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U.S. Travel: Face-to-Face Meetings Benefit the Travel Industry by Creating Increased Revenue

Lodging Magazine

WASHINGTON—Face-to-face meetings and business travel create measurable benefits for companies and organizations—from increased revenue to lasting and effective professional relationships, according to the U.S. Travel Association. This message will be shared with the U.S. travel industry and meetings professionals around the world on Global Meetings Industry Day (GMID), the annual international day of advocacy showing the value of business meetings, trade shows, incentive travel, exhibitions, con

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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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The Bodrum Edition will re-open for the season on the 14th April, 2023

eHotelier

The Turkish Riviera’s most loved luxury escape, The Bodrum EDITION, is preparing for another exclusive season on the 14th April, 2023 - ready to showcase a new generation of luxury. The VIP hotspot will reveal an exciting line-up of events, pop-ups and programming that is promised to keep guests entertained.

Events 130
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Sircle Collection to open London hotel as part of new brand

Hotel Owner

Sircle Collection, the boutique hospitality group, has revealed plans to open Sircle London as it launches its new lifestyle hotel brand, Sircle Hotels. Sircle London will open on Devonshire Square in London’s Liverpool Street in late autumn. Sircle Hotels joins the Sircle Collection portfolio alongside Sir Hotels, Max Brown Hotels, Park Centraal Hotels, Àterre and private members’ club concept The Cover.

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Once in Mykonos reopens for second season on 1 May 2023

eHotelier

Following a hotly anticipated opening in 2022, the now adults-only Once in Mykonos prepares to reopen its doors on 1st May for the 2023 season. Situated on the island’s beautiful southwest coastline and overlooking the iconic Ornos Beach, the trendsetting lifestyle resort embodies paired back luxury and elegance with a nod to its nostalgic past as a luxurious cosmopolitan villa.

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What does the future hold for women working in hospitality technology?

Hotel Owner

In celebration of the latest International Women’s Day, the leading hospitality technology company Guestline brought together its own panel of five female technology professionals to discuss and review their thoughts on what the future holds for women in technology. Focusing on the following key questions, the debate put an important spotlight on the role women play in technology and, crucially, the support and building blocks needed to support and inspire the next generation: How can we stimul

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No-Code Technology: The Key to Unlock the Future of Your Business

Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

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PATA Gold Awards 2023 open for submissions

eHotelier

Organisations and individuals making outstanding contributions towards the successful promotion of the travel and tourism industry throughout the Asia Pacific region are encouraged to submit entries to the PATA Gold Awards 2023. The deadline for submissions is May 31, 2023.

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Most Popular International Cuisines on Social Media

Modern Restaurant Management

The experts at Chef’s Pencil has released its latest report on the most popular international cuisines on social media. This year, the team included TikTok data, as the platform has emerged as one of the most popular social media platforms for sharing food-related content. They found that what’s trending on one social media platform is not always popular on the other.

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CNN’s Hidden Treasures explores China’s unparalleled culture and history

eHotelier

Few places capture the imagination quite like China. With its borders now reopened to foreign visitors, CNN highlights China's Hidden Treasures in a special 30-minute travel program, exploring remote tea plantations, surfing the waves off the country's southern coast, and strolling through age-old markets where artisans keep ancient traditions alive today.

Marketing 130
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The Bracken Hide hotel set to open in April

Hotel Owner

A new hotel located in the wilderness of the Isle of Skye in Scotland has announced it will be opening on 7 April. Focused entirely on the environment, the Bracken Hide Hotel is designed to mimic a blade that appears to have been uprooted from the landscape, with the interiors also reflecting the palette and textures that surround it. This new 4-star hotel wants to bridge the gap between a traditional luxury hotel and wilderness-style accommodation.

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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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How Automated Hotel Check-In can Benefit Your Front Desk?

Revenue Hub

Hotel check-in automation is about using technology to enable guests to get around the conventional check-in procedure, avoiding long lines at the front desk and expediting the entire process to increase guest satisfaction. NB: This is an article from Mews Whether guests use a Check-in kiosk or any other kind of digital system that allows guests to access their rooms like digital keys sent via email or your hotel’s app, the goal of automation is agility.

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Foxhills Surrey promotes GM to MD

Hotel Owner

Foxhills Club and Resort in Surrey has announced the promotion of Tej Walia to managing director. Walia has served as general manager at Foxhills for the past five years and will oversee the business operations and day to day running of Foxhills, as well as lead its sister club, Farleigh. He has a hospitality career that spans more than 25 years across India and the UK and began with stints at Oberoi hotels, Kempinski, Grand Hyatt and The Leela Palaces and Resorts.

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Navigating the Future of Hotel Technology

Revenue Hub

2022 was a challenging year for many hoteliers, as rising energy and staffing shortages persisted. NB: This is an article from OTA Insight In the UK, RSM and Hotstats data found that utility prices had nearly doubled since 2018 and had increased by 49% compared to pre-pandemic. The Irish Hotel Federation (IHF) found in a mid-2022 survey that electricity costs had risen by over 400% and gas by more than 300% for its members since 2019.

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ADA Cosmetics first to offer Cradle to Cradle Certified hotel amenities

Hotel Owner

ADA Cosmetics, a global leader in hotel cosmetics, received the Cradle to Cradle certification in Silver level for all its complete product line. The manufacturer is thus the first to offer an extensive portfolio of Cradle to Cradle Certified® hotel bathroom amenities. Cradle to Cradle Certified is a globally recognised standard for safe and responsible products marking the step from a linear to a circular economy.

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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

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Increasing Cost per Clicks – OTAs Back in the Auction

Revenue Hub

Below is a snapshot of what the team have been keeping an eye and deploying for clients recently and what is keeping is busy in the coming months ahead. NB: This is an article from SHR Group These new trends demonstrate the ever-evolving nature of digital marketing and the need for hotel marketers to stay on top of the latest trends to succeed in a competitive landscape.

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UKH Cymru ‘deeply disappointed’ with tourist tax go-ahead

Hotel Owner

UKHospitality Cymru has said it is “very disappointed” to learn that Welsh Government will press on with plans to introduce legislation to enable a tourist tax despite the sector’s widespread rejection of the measures. It is now calling for a legislative commitment that any funding raised by the imposed tax on overnight accommodation is ringfenced for the “genuine benefit” of hospitality and tourism businesses in Wales.

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Hiring and retention trouble? Invest in your people!

Fast Casual

A panel at Restaurant at the Franchising Innovation Summit discussed issues around hiring/retention and the value of investing in employees in pay, benefits alongside investment in them as professionals and as people.

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Shepherd Neame pub reopens as boutique hotel

Hotel Owner

An historic Shepherd Neame pub with rooms in a Kent village has reopened as a boutique hotel, alongside a new menu, “fresh” new feel and new licensee. The Kings Head in Wye, near Ashford, a former coaching inn dating back to the late 1700s, reopened last week. Its transformation was led by licensee Nick Maclennan. Maclennan, who has “extensive” business experience, said he “jumped at the chance” to take on the Shepherd Neame-owned pub.

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Unlock Restaurant Success: Mastering 7 Vital Employment Laws

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.