Tue.Nov 21, 2023

article thumbnail

Expert tips on creating long-term value from hotel guest surveys

eHotelier

Here's what hotels can do to rapidly scale their total guest engagement so that management can better decide what projects have the best near-term and long-term ROI from the guests’ perspective.

312
312
article thumbnail

Maximize hotel revenue during off-peak seasons

MEWS

Off-peak hotel revenue is something most hoteliers lose sleep over. To be profitable, you must either make enough revenue in the high season to compensate for the decrease during the low season or find ways to maximize revenue throughout the year. Either way, you should check the effectiveness of your strategies and adjust them based on results.

130
130
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Dugasta Properties supports Sir Syed Day celebration in Dubai

eHotelier

Dugasta Properties, has partnered with organisers ofthe Sir Syed Day -- the Alumni meet of Aligarh Muslim University (AMU), held on November 18, 2023, at Hotel Holiday International, Al MajazSharjah.

130
130
article thumbnail

Going Green, Saving Green: Energy Efficiency Tips for Restaurants

Modern Restaurant Management

In the highly competitive restaurant industry, where profit margins are often razor-thin, every penny saved and every green initiative adopted can have a profound impact on the bottom line. In recent years, the food service industry has witnessed a growing emphasis on sustainability and energy efficiency, making it imperative for restaurant owners and managers to seek out energy consumption curtailment strategies while ensuring a pleasant and comfortable atmosphere for their patrons and staff.

article thumbnail

Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

article thumbnail

Mantra hotels across Australia and New Zealand band together to celebrate new Trolls movie

eHotelier

Mantra, in collaboration with Universal Pictures, is excited to announce an action-packed partnership to celebrate the release of the new chapter in Universal Pictures’ blockbuster franchise, Trolls Band Together, beginning on November 20 and continuing throughout summer.

130
130

More Trending

article thumbnail

TELEFÓNICA and UNWTO to promote digital, sustainable and inclusive tourism

eHotelier

Telefónica and the United Nations World Tourism Organization (UNWTO) have followed through on their commitment to cooperate by signing a new collaboration framework, valid until 2026, with the aim of promoting tourism development that is more digital, sustainable and inclusive.

130
130
article thumbnail

Embracing AI without killing the restaurant budget

Fast Casual

Leaders from Five Guys, BurgerFi, Papa Johns and Primanti Bros. shared how their brands are embracing AI without breaking the bank in a Fast Casual Executive Summit panel sponsored by Upside.

Budgeting 115
article thumbnail

Nonius updates Wi-Fi to IHG Connect standards at InterContinental Marseille – Hotel Dieu

eHotelier

InterContinental Marseille – Hotel Dieu, offering a seamless blend of historical charm and modern luxury. Set against the breathtaking backdrop of Vieux Port and the Basilica Notre Dame de la Garde, the hotel is committed to ensuring every guest enjoys an exceptional stay.

130
130
article thumbnail

Merging Rich History and Modern Design, the Luxury Collection Debuts in Georgia With Vibrant Contrast

Hospitality Net

In the heart of the capital city, Paragraph Freedom Square, a Luxury Collection Hotel, Tbilisi accentuates Georgia’s indigenous charms with authentic service, thoughtful design, and refined epicurean experiences.

110
110
article thumbnail

Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

article thumbnail

Centara appoints seasoned Hotel Specialist, Chen Thipvarodom

eHotelier

Centara Hotels & Resorts, is pleased to announce the appointment of Chen Thipvarodom as the General Manager of the highly anticipated Centara

130
130
article thumbnail

Can Pedro Paiva Save Portuguese Cider?

EATER

Despite a thriving cider culture in neighboring countries, the drink is virtually nonexistent in Portugal. One passionate producer wants to change that.

119
119
article thumbnail

TPG Hotels & Resorts announces grand reopening of Renaissance Boca Raton

eHotelier

TPG Hotels & Resorts, announced today the transformational renovation of the Renaissance Boca Raton hotel, located in Boca Raton, Florida.

130
130
article thumbnail

More Ginger, Less Seahorse

EATER

Lille Allen/Eater In two new cookbooks, traditional Asian herbalism gets a modern, Asian American spin There was a period of time growing up when, after my father suffered an injury, our home was engulfed in the smells of gnarled roots, fungi, and other unidentifiable solids simmering for hours on the stove. The mixture was prescribed by a doctor of traditional Chinese medicine (TCM) who presumably informed my parents about what it entailed.

Book 107
article thumbnail

No-Code Technology: The Key to Unlock the Future of Your Business

Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

article thumbnail

STAAH partners with emerging booking channel Tamarind Global

eHotelier

STAAH, is pleased to announce its integration with Tamarind Global Online, a niche booking platform for travel wholesalers and retailers.

Book 130
article thumbnail

The Savoy to reopen Simpson’s in the Strand in 2024

Hotel Owner

The Savoy will be reopening Simpson’s in the Strand in 2024 in partnership with Jeremy King, the co-founder of Corbin and King and founder of Jeremy King Restaurants. Simpson’s in the Strand first opened in 1828 as a coffee shop and chess club, becoming a restaurant 20 years later and one of the first in the UK to win a Michelin star in 1974. According to The Savoy, the restaurant was renowned for championing traditional British fare, with roasts served on silver platters and carved tableside

98
article thumbnail

Springboard Hospitality welcomes Hotel Erwin in Los Angeles

eHotelier

Springboard Hospitality, today announced the addition of Hotel Erwin in Los Angeles, California to its portfolio.

130
130
article thumbnail

Today’s news in brief

Hotel Owner

The Savoy is set to reopen Simpson’s in the Strand in 2024 in partnership with Jeremy King, co-founder of Corbin and King. Simpson’s, dating back to 1828, holds historical significance as one of the UK’s first Michelin-starred restaurants, frequented by luminaries like Charles Dickens and Winston Churchill. The restaurant, known for its traditional British fare and silver-platter service, closed in 2020 due to Covid-19 restrictions.

article thumbnail

Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

article thumbnail

Managing a Diverse Workforce in the Hospitality Industry: Strategies for Inclusive Leadership

Hospitality Net

The service industry, a broad sector ranging from hospitality and tourism to health and retail, is one of the most diverse sectors globally. In such a landscape, leading a multicultural, multi-generational, and multi-gendered workforce is both an opportunity and a challenge. Properly harnessed, diversity can foster innovation, enhance customer service, and drive business growth.

article thumbnail

Compass Hospitality snaps up Ilfracombe’s Dilkhusa Hotel

Hotel Owner

Compass Hospitality, in partnership with Seacare Hospitality, has acquired The Dilkhusa Hotel in Ilfracombe for an undisclosed sum, expanding its footprint in the UK hospitality market. The Dilkhusa Hotel, with its 99 bedrooms and coastal location, is now part of the Compass Hospitality managed portfolio, making it the 21st hotel that the group operates in the United Kingdom.

article thumbnail

Loyalty Benefits in More Ways Beyond Net ADR

Revenue Hub

Launching a loyalty program is one of the best ways to boost your direct channel while improving the profitability of your distribution. NB: This is an article from mirai , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date But beyond a mere net ADR analysis, loyalty adds many other advantages that positively impact your bottom line but are more difficult to trace and, therefore, many times are ignored: Members cancel 19% less than non-members, making your reve

Book 98
article thumbnail

Club Quarters Hotels appoints three to leadership team

Hotel Owner

Club Quarters Hotels has announced the appointment of three people to its executive team. Joseph Turano has been appointed COO, Shawn Usami has been appointed vice president of revenue management, and Kendall Viola has been appointed vice president of marketing. Turano is a seasoned hospitality veteran with over 25 years of management experience and will oversee all operations, including hotel and club management, food and beverage, marketing, and revenue management.

article thumbnail

Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

article thumbnail

Redefining Hotel Technology - Embracing Guest Centricity Over Transactions

Hospitality Net

The hospitality industry, renowned for its service ethos, is confronting a paradox. Despite the intent to tailor services for each guest, hotel management has fallen into a pattern that inadvertently inflates costs and erodes guest loyalty. This pattern, entrenched for over 15 years, stems from an outdated, transaction-oriented management framework.

95
article thumbnail

Another Place adds The Machrie to its hotel collection

Hotel Owner

Another Place, the collection of active oriented lifestyle hotels, has today (21 November) announced its first hotel in Scotland. The Machrie is located on the Isle of Islay, “the Queen of the Hebrides”, and consists of 47 bedrooms and lodges, along with a championship links golf course built along the beach at Laggan Bay. The planned acquisition follows the success of a month-long pop-up in August 2023.

article thumbnail

Generative AI in Hospitality: The Key to Personalized Experiences

Revenue Hub

Travel is back! Consumers are once again riding the rails, hitting the road, and flying the friendly skies. With the continued influx in bookings, more companies in travel and hospitality rely on Generative AI to increase revenue and brand loyalty. NB: This is an article from Persado Subscribe to our weekly newsletter and stay up to date According to the US Travel Association ’s latest forecast, domestic leisure travel will return to pre-pandemic levels in 2024, while domestic business travel c

article thumbnail

Hotel RMS Evolution: From Ledgers to Spreadsheets to Cloud-Based Systems

Revfine

While the evolution of all hotel operational technologies has been a fascinating study, the evolution of hotel revenue management systems (RMS) has been particularly interesting, as it has gone through so many distinct and completely different phrases in a relatively short time (approximately the last ten years). RMS Transformation - From Ledgers to AI Cloud The post Hotel RMS Evolution: From Ledgers to Spreadsheets to Cloud-Based Systems appeared first on Revfine.com.

91
article thumbnail

Unlock Restaurant Success: Mastering 7 Vital Employment Laws

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.