MEWS

DECEMBER 19, 2023

The end of the year is the perfect time to reflect on the recent changes we’ve seen in hospitality. So we gathered some of our industry’s bright sparks and asked them to reflect in our webinar series: Hospitality Insights: What’s in Store for ’24?

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eHotelier

DECEMBER 19, 2023

While there are various factors to consider for implementation to be successful, hospitality must think outside the box if it is to tackle the labor shortage.

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MEWS

DECEMBER 19, 2023

The future of hospitality belongs to hoteliers who embrace innovative immersive technology. Hotels that seamlessly intertwine technology to revolutionize the guest journey will find ways to stand apart from their competitors.

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eHotelier

DECEMBER 19, 2023

With the holiday season in full swing, the joy of reuniting with loved ones brings a lot of excitement and anticipation, but according to a new holiday travel survey by IHG Hotels & Resorts, it might also come with an unexpected need for additional rest.

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Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

Guest Satisfaction

MEWS

DECEMBER 19, 2023

Welcome to part two of Mews Hospitality Insights. We hope you enjoyed part one , where the star-studded cast f rom Microsoft, Lamington Group, Generator / Freehand and NHL tried to answe r the question on every hotelier ’s mind: What’s in Store for ’24? If you haven’t had the chance to catch up, we got you – just hit the button below.

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EATER

DECEMBER 19, 2023

Lille Allen | Eater Known to 15 million TikTok followers for his candid restaurant reviews and multi-thousand-dollar tips, here’s how the MMA-fighter-turned-social-media-phenomenon became the voice of a generation of diners There is no shortage of food opinions online. (Hi, you’re on Eater.) But over the past year, Keith Lee has emerged as the voice millions of people turn to for their restaurant recommendations.

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Accounting Reservations Magazine Book 127

eHotelier

DECEMBER 19, 2023

Extended Stay America announced today the opening of the 40th Extended Stay America Premier Suites located in the city of Sparks, east of Reno, Nevada. Sandpiper Hospitality developed and will manage the property.

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Modern Restaurant Management

DECEMBER 19, 2023

The restaurant industry has been put through a meat grinder the last three years with pandemic lockdowns in 2020 and inflation and labor issues dominating most of 2021 and 2022. This year was the first year that restaurant owners had a chance to breathe and get their business back to baseline after spending the last two years recovering from pandemic losses.

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Marketing Pricing Book 100

eHotelier

DECEMBER 19, 2023

Coachman Hotel has named Benjamin Cann as its new general manager amid a multi-million-dollar expansion and reimagination project slated for completion in 2024. In his new role, Cann will help guide the reimagined hotel, which first opened in the 1960s, into its new chapter as a hip, modern boutique property focused on providing guests with an elevated leisure experience as well as attracting corporate clientele in search of unique accommodations for serene, outdoor recreation-centric company re

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Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

Strategic Planning

Lodging Magazine

DECEMBER 19, 2023

Event planners believe 2024 is looking up for hospitality, though they aren’t reporting increasing rates of optimism as much as they were a few months ago. They’re also planning just as many events, if not more, than they have been throughout 2023, spreading their business out across much of the country, and seeing more positive interactions with hotel staff despite the lack of reduction in costs, according to the most recent Planner PULSE Survey.

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Events Magazine 116

eHotelier

DECEMBER 19, 2023

Marriott International has recently been ranked top one Best Workplaces in Greater China™ 2023 by Great Place to Work®, recognizing the company’s “Putting People First” corporate culture and core values.

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EATER

DECEMBER 19, 2023

Photoillustration: Lille Allen/Eater; shrimp tree: Kaitlin Bray/Eater The kitschy 1970s shrimp tree has made its grand return to the holiday party table The bar is admittedly low, but the shrimp tree — that Christmas tree-shaped assemblage of cooked shrimp, edible greenery, toothpicks, and styrofoam — is maybe the holiest of the unholy creations of 1970s American dining, an era when fish mousses in the shapes of fish , salads with hot dog crowns , and all sorts of aspics reigned supreme.

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Events 115

eHotelier

DECEMBER 19, 2023

Electrolux Professional Group, a global foodservice equipment manufacturer, announced that Logan McCoy has joined the Americas marketing team as Corporate Chef, East.

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Marketing 130

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Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

Cost Reduction

Hospitality Net

DECEMBER 19, 2023

Hard Rock International and the Tejon Indian Tribe celebrated the groundbreaking of the long-awaited hotel and casino located at Hwy. 166 and Sabodan Road West of the community of Mettler, California on Tejon Tribal land. The celebration featured a commemorative shovel groundbreaking with Hard Rock representatives, Tejon Indian Tribe leadership and general membership plus statewide and local community leaders.

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Fast Casual

DECEMBER 19, 2023

Tony Smith, CEO and co-founder of Restaurant365, reveals that the majority of respondents from a 5,500- location study are planning digital, operational and physical investments.

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Hospitality Net

DECEMBER 19, 2023

IHG Hotels & Resorts (IHG), one of the world’s leading hotel companies, today celebrates the opening of the first Garner hotel less than three months after the midscale conversion brand’s launch. Located in the Seattle suburb of Auburn, Wash., Garner Auburn - Seattle’s accelerated conversion and reopening signifies owners’ recognition of the brand’s strength, revenue potential and offer for travelers in the midscale space.

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Hotel Business

DECEMBER 19, 2023

Peachtree Group , a diversified commercial real estate investment firm, has appointed Sameer Nair as SVP, equity asset management. In this role, he will oversee and implement asset oversight to Peachtree’s real estate portfolio and preferred equity investments. “Over the past decade, Sameer has been instrumental in the growth of some of the most respected companies in the hospitality industry,” said Brian Waldman, CIO, Peachtree Group.

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Marketing 108

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

Marketing

Hospitality Net

DECEMBER 19, 2023

The heart of Helsinki welcomes a new chapter in luxury Nordic hospitality today with the opening of The Hotel Maria. Proudly joining Preferred Hotels & Resorts’ prestigious Legend Collection, this urban sanctuary seamlessly melds contemporary elegance with the echoes of its storied past in the city’s historic Kruununhaka district. Featuring 117 rooms, including 38 lavish suites, two restaurants, a grand ballroom, serene chapel, state-of-the-art spa, and a destination boutique showcasing jewelry

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7 Shifts

DECEMBER 19, 2023

Tara Gilad started Vitality Bowls to solve a problem. Her daughter struggled with food allergies, and finding a safe place for her family to dine out felt nearly impossible. Undisclosed ingredients and cross-contamination made it a risk. “We started Vitality Bowls because our daughter was born with severe food allergies, and we quickly realized that we couldn't just eat at any restaurant and restaurants weren't following any allergy safety.

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EATER

DECEMBER 19, 2023

Espresso Martinis garnished with cheese. Aperol Spritzes served over sherbet. So many pickles. It’s been a wild year for drinking on the internet’s most unhinged platform.

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EHL Insights

DECEMBER 19, 2023

Are your customers receiving excellent service? How can you be sure? These questions are a good place to start when examining one of the most influential aspects of business success: customer service management.

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Customer Service Service Management 98

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Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

Marketing

Hotel Owner

DECEMBER 19, 2023

In Birmingham, The Grand Hotel has partnered with Michelin-starred restaurant Opheem to offer the Gourmet Getaway package. Priced from £299, the two-night package includes a stay at The Grand with breakfast, a Michelin-starred dinner experience at Opheem led by acclaimed chef Aktar Islam, and the hotel’s luxurious afternoon tea. The collaboration aims to showcase Birmingham’s growing reputation as a culinary destination and provide a world-class experience for guests.

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Pricing 98

Hospitality Net

DECEMBER 19, 2023

Adriatic Luxury Hotels announces a renovation of Grand Villa Argentina at the hands of renowned Croatian architect Marko Dabrovic. Reopening in late 2025, the historic property along with its neighboring sister property, Villa Orsula, is set to undergo a complete refurbishment as envisioned by Croatian architectural studio 3LHD. The new Grand Villa Argentina will be a luxury seafront hotel with an unparalleled view of Dubrovnik’s Old Town and the Adriatic Sea, just a five minute walk from the hi

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Hotel Owner

DECEMBER 19, 2023

Mar Hall Hotel, Golf and Spa Resort has been acquired by Dubai-based Dutco Group, supported by investment and asset management firm, Align Partners. A £15m investment package has been committed to expand and upgrade the property, and the new owners want to have the hotel rival Gleneagles. Early design plans centre on sympathetic restoration, capturing the essence of Mar Hall’s rich Scottish heritage, while adding a modern twist.

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Hospitality Net

DECEMBER 19, 2023

This second part of EHL Institutional Visibility’s three-part series on China looks into the long-awaited return of Chinese tourists. It also addresses shifting trends in Chinese travel. We turn to Dr Yong Chen, Associate Professor of Economics at EHL Hospitality Business School, for insights.

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As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.