article thumbnail

‘Life Is All About Balance’

Modern Restaurant Management

Interviews range from baristas and servers to operations managers. Interviewees discuss their personal experiences during the ongoing pandemic, including losing their livelihoods, customers who refuse to wear masks, having to change procedures so the restaurant is safe and sanitized and more. We often have meditation before service.

Server 180
article thumbnail

QR Codes Are Here to Stay. but They Kinda Suck

EATER

I’ll sit down to dinner and wait for a server to come by, and after a time I’ll start to crane my neck out and make eye contact. And then when the server arrives asking if I’ve decided what I want, I’ll remember, oh right, the menu isn’t a menu anymore. QR code menus gained popularity during the pandemic. I keep forgetting.

Server 104
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Server Duties: 4 Restaurant Server Side Work Tasks and Best Practices for Managing Them

7 Shifts

People who don't work in the restaurant industry think that all there is to being a server is taking orders, bringing out food, and sorting out the bill. However, those with experience on the front-of-house (FOH) side of restaurants know there's more to server duties than meets the eye.

Server 78
article thumbnail

MRM Research Roundup: Mid-August 2020 Edition

Modern Restaurant Management

Diners are looking for reassurance on cleaning procedures and technology to reduce contact with servers. On top of the ability to view menus and pay via a personal device, 30 percent of overall respondents also preferred to pay remotely via kiosks or tablets that could be easily cleaned by servers. Restaurants vs. delivery services.

Download 198
article thumbnail

MRM Research Roundup: 2022 Restaurant Trends

Modern Restaurant Management

Download the Restaurant Trends for 2022 report for more details. While mobile ordering continues to gain steam, in certain settings, consumers still prefer human interactions: 65 percent prefer to order directly from a server when dining in, while 18 percent would like to order from their mobile device. Fast is not fast enough.

Server 216
article thumbnail

How Restaurants Can Remain Competitive in 2021

7 Shifts

diners prefer to view menus, order, and pay for their meal using their phones rather than interacting with servers during the pandemic. Recommended Reading: Ultimate Restaurant Website Design Guide for Beginners To keep yourself accountable, Walchef implores owners and managers to download the apps on their phones and devices.

article thumbnail

AI Flips into White Castle and Resetting America

Modern Restaurant Management

Bbot works for in-venue dining, delivery or pickup, giving guests more flexibility to order and pay on their smartphones, without the need to touch a printed menu, closely interact with a server, or use a credit card. All classes will be conducted via Microsoft Teams without any download required. P&O Global Technologies, Inc.,