Revenue Hub
JULY 20, 2023
Online booking system: The implemented online booking system should be user-friendly and reliable, allowing guests to reserve rooms directly through the website. Email marketing is also effective for regularly sending offers, updates, and news to subscribed guests.
Revenue Hub
MAY 22, 2023
Time Lag : There is often a time lag between when costs are incurred (like an advertising campaign) and when the results are seen as reservations. Guest Retention : A high guest turnover rate increases the CAC as more resources need to be spent to attract new guests instead of retaining existing ones.
SiteMinder
FEBRUARY 29, 2024
This training covers a wide range of areas including customer service, communication, problem-solving, and operational management. These courses teach staff how to effectively communicate with guests, manage complaints, and exceed guest expectations.
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