Modern Restaurant Management

MAY 8, 2024

Some diners are more open to robot servers at quick service restaurants (30 percent) and table service (10 percent), but are still in the minority. Customers don’t find it acceptable for stores to rely on robots and software to handle complex problem-solving tasks, or tasks that keep people and spaces clean and safe.

Customer Service 186

Customer Service Front of House Server Pricing 186

Modern Restaurant Management

DECEMBER 22, 2022

Modern Restaurant Management (MRM) magazine asked Jake Brewer, Miso's Chief Strategy Officer for his views on the present and future of increased robotics and automation use in restaurants. fewer employees in the front-of-house and 6.2 The company's flagship product line includes Flippy 2, CookRight and Sippy.

Back of House 188

Back of House Front of House Kitchen Operations Customer Service 188

Modern Restaurant Management

DECEMBER 21, 2022

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. Not only will restaurants tap into AI to increase operational and order efficiencies, but they will also need to evaluate their tech stacks and customer service capabilities as a whole.

POS Systems 197

POS Systems Pricing Front of House Marketing 197

7 Shifts

SEPTEMBER 19, 2022

Back-of-House and Front-of-House. Back-of-House and Front-of-House are an even split. 7shifts data shows no large discrepancy between turnover rates in the front- and back-of-house. Front of House Positions: 41% turnover rate. Table of Contents. Restaurant Retention Data Study.

Scheduling 78

Scheduling Front of House Back of House Communication 78

Modern Restaurant Management

JANUARY 3, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. – Christine Schindler, CEO, PathSpot The age of automation and reimagining customer service in restaurants is here. Read the first part, here.

Pricing 132

Pricing Marketing Catering Front of House 132

Modern Restaurant Management

DECEMBER 28, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. Text messaging is not only a more efficient way to communicate with this generation, but also improve customer service. Here are their responses. To read part one, click here. for example.

Events 230

Events Sanitation Marketing Communication 230

Modern Restaurant Management

DECEMBER 19, 2023

Each year, Modern Restaurant Management (MRM) magazine asks experts for their views on the state of the industry. This year has shown us that the demand for drive-thru is growing, and continues to meet consumer demands with quick, efficient, and convenient service. Here are some of their insights.

Front of House 117

Front of House Customer Service Concierge Marketing 117