InnQuest

SEPTEMBER 12, 2023

Understanding Hotel Operations Management Hotel operations management involves overseeing and coordinating all activities within a hotel to ensure its efficient and profitable functioning. It handles guest reservations, check-in/check-out processes, and room assignments and provides concierge services.

Maintenance 220

Maintenance Guest Satisfaction POS Systems Housekeeping 220

InnQuest

JUNE 8, 2023

Gone are those days when a friendly concierge staff was the peak of personalized service. Smart algorithms can also detect anomalies, predict maintenance needs and alert users in advance, reducing downtime and improving device longevity. Are you curious about the latest trends and impact of AI in the hospitality industry?

Maintenance 135

Maintenance Guest Satisfaction Pricing Marketing 135

SiteMinder

OCTOBER 11, 2022

Hotel manager (or front of house manager). Assistant hotel manager (or assistant front of house manager). Night duty manager (or night auditor). For hotels with concierge services, there should ideally be a separate space to avoid long queues and overcrowding. Reporting issues to the maintenance team.

Front of House 59

Front of House Housekeeping Maintenance Back of House 59

Les Roches

JULY 11, 2023

These will boost your chances of securing a hotel management job, as you’ll be able to demonstrate you have industry knowledge, can use software such as property management systems (PMS) and have hands-on experience of working as part of a team.

Maintenance 40

Maintenance Concierge Communication Housekeeping 40

SiteMinder

NOVEMBER 22, 2023

All of these apps are designed to deliver an instant concierge-style chat service to help customers plan and manage their everyday needs. Marriott has Mario welcoming guests, Hilton has Connie the concierge, and InterContinental has Dash transporting items between guests and staff. Property management A.I

Travel and Tourism 52

Travel and Tourism Concierge Book Valet Services 52

Hotelogix

OCTOBER 18, 2023

What is a Hotel POS System A Hotel Point of Sale (POS) system is a specialized software solution designed to manage and facilitate various transactions and operations within your hotel environment.  Configure the Software 👉Work with the vendor to configure the POS system according to your hotel's needs.

POS Systems 130

POS Systems Guest Satisfaction Training Front of House 130