Concierge Information Property Management Reservations 
InnQuest
JANUARY 23, 2023
However, you can still implement strategies to increase direct bookings and create a better bottom line for your property. Direct bookings are reservations made directly with the hotel rather than through a third-party online travel agency (OTA). In this blog, we have compiled five tips to boost direct bookings.
InnQuest
SEPTEMBER 12, 2023
It handles guest reservations, check-in/check-out processes, and room assignments and provides concierge services. This includes property management systems (PMS), online booking platforms , customer relationship management (CRM) tools and energy management systems to streamline operations and enhance guest experiences.
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InnQuest
SEPTEMBER 13, 2022
Automated check-in and check-out kiosks, robot room service attendants and digital concierges are some of the ways that hotels are looking to cut costs and improve customer service. They allow you to scrap any registration paperwork, saving on paper and printing costs, and improving your property’s sustainability.
SiteMinder
MAY 6, 2024
To make an informed choice, it’s essential to dig deeper into the key factors that differentiate booking engines and determine their suitability for your unique needs. Think Reservations Focus on independent hotels: Caters to the needs of independent properties with features for managing reservations and guest communication.
Hotel Business
AUGUST 10, 2023
Guest Portal gives guests a personalized, self-service interface for easy exploration and booking of property experiences and management of their itineraries. This employee-facing product empowers front desk, concierge and call center employees to book experiences and manage itineraries on behalf of guests.
Hotel Business
FEBRUARY 15, 2023
By Richard Neville As executives in the global hospitality sector assess new market dynamics in the aftermath of a long pandemic season, they are coming to grips with significant shifts in what travelers worldwide now expect regarding their digital entertainment and information needs.
InnQuest
JUNE 8, 2023
Gone are those days when a friendly concierge staff was the peak of personalized service. Chatbots can quickly respond to common questions like booking inquiries, check-in/check-out procedures or facility information, saving both – customer and staff time. Here’s everything you need to know and more. For a quick demo, click here.
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