SiteMinder

OCTOBER 10, 2022

The best hotel interview questions will provide an opportunity for both parties to get what they need, but how do you as a recruiter know what to ask? Are there specific hotel manager interview questions and answers? Are hotel supervisor interview questions different to hotel front office manager interview questions?

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Housekeeping Customer Service Communication Concierge 52

Les Roches

DECEMBER 27, 2023

Catering to the needs of guests and ensuring their satisfaction is a fundamental aspect of running a successful hospitality business and achieving customer excellence. In this article, we delve into the world of guest services, exploring what they are, their significance and how they differ from customer service in the hospitality industry.

Guest Services 52

Guest Services Definition Customer Service Concierge 52

Les Roches

DECEMBER 30, 2023

Service is an art Ready to pursue excellence in hospitality management? The main distinguishing features are: Guest services primarily focuses on welcoming guests and ensuring their comfort. We’ll also look at tangibles versus intangible elements, costs and returns.

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Guest Services Concierge Definition Customer Service 95

Les Roches

JULY 11, 2023

If so, working in hotel management may be just the career for you. Whether you’re preparing to graduate high school or have already graduated, there are clear paths into hotel management. Because they include the running and management of all aspects of a hotel, jobs in hotel management are extremely diverse.

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Maintenance Concierge Communication Housekeeping 40

Les Roches

AUGUST 10, 2023

Hospitality is a vast industry, incorporating businesses focused on delivering services from refreshments to accommodation and transport. It includes hotels, bars, restaurants, resort management , theme parks and cruise ships. What is the hospitality industry? What are front-of-house positions?

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Travel and Tourism Front of House Back of House Hospitality Management 52

Les Roches

MARCH 23, 2023

In recent years, the hotel landscape has changed a lot thanks to accommodation alternatives like Airbnb becoming more popular. Customers now have more choices than ever before, but some may find this confusing. In this article, we will go over the differences between Airbnb and hotels, including their benefits and limitations.

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Travel and Tourism Concierge Pricing Catering 52

Xotels

NOVEMBER 23, 2023

What is hotel management, you might ask? The hotel industry is broad and complex, with many stakeholders involved. Did you, for example, know hotels are not just managed by one party but typically have many different players involved in operating the hotel? And that’s a really good question.

Housekeeping 40

Housekeeping Maintenance Article Concierge 40

Xotels

NOVEMBER 23, 2023

What is hotel management, you might ask? The hotel industry is broad and complex, with many stakeholders involved. Did you, for example, know hotels are not just managed by one party but typically have many different players involved in operating the hotel? And that’s a really good question.

Housekeeping 40

Housekeeping Maintenance Article Concierge 40

Hotel Owner

JULY 20, 2023

The winner would secure £10,000 and the opportunity to spend a year working in Accor hotels across London, working in a variety of roles at some of the most prestigious hotels in the world. Hotel Owner sat down with Fred Sirieux to find out more about the show, and the importance of encouraging young people in the industry.

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Catering Concierge Training Housekeeping 75

SiteMinder

DECEMBER 7, 2023

Hotel tips: What are they? Hotel tips are the pieces of knowledge and insight that professionals in the hotel and hospitality game build up over their time in the business, to eventually pass onto the hotel newbies and up-and-comers who might benefit from them. Enter hotel tips.

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Blog Travel and Tourism Events Download 59