Les Roches

MARCH 6, 2024

It is a comprehensive framework that guides how a brand is positioned, perceived and communicated to its target audience. Conversely, marketing strategy is the implementation arm of branding, translating target positioning and messaging into actionable campaigns, initiatives and communications across various channels.

Marketing 52

Marketing Communication Brand Management Information 52

Les Roches

JULY 21, 2023

Understanding customer service skills Whether answering inquiries over the telephone or greeting guests in person, customer service skills are defined as those employed when communicating with consumers or clients. Below, we share a few key techniques and capabilities the hospitality sector values.

Customer Service 52

Customer Service Communication Training Hospitality Management 52

Les Roches

DECEMBER 29, 2023

Business communication skills play a vital role in understanding these dynamics, aligning consumer interests with organizational goals and nurturing strong teamwork. For employees, emotional engagement encompasses their feelings towards work, colleagues and the organization as a whole and can foster dedication and enthusiasm.

Communication 52

Communication Workshop Guest Satisfaction Catering 52

Les Roches

JUNE 7, 2023

It covers crucial topics such as effective communication, problem-solving, conflict resolution, crisis management, and empathy. Communication skills SolStock/E+ via Getty Images Effective communication allows businesses to build rapport, empathize, and offer personalized solutions to customers.

Customer Service 52

Customer Service Communication Training Information 52

Les Roches

MARCH 11, 2024

They should be friendly, approachable and attentive, providing personalized assistance and support to clients throughout the travel planning and booking process Communication skills: consultants need to convey information clearly, listen actively to clients’ needs and preferences and negotiate with travel suppliers.

Travel and Tourism 52

Travel and Tourism Customer Service Training Reservations 52

Les Roches

MAY 9, 2023

Conferences and seminars: This type of event is ideal for presenting new products or services to potential customers and providing educational workshops on particular topics. Career opportunities in events management If you’re interested in pursuing a career as an events manager , then there are several career opportunities available.

Events 52

Events Event Coordination Budgeting Hospitality Management 52

Les Roches

JULY 21, 2023

If you are considering starting a career in hospitality management , you might have looked at event planning as a possible career goal. Getting a thorough event planner education can help ensure that you have all the organizational skills, planning skills, and communication skills that you need to ensure a successful career.

Events 52

Events Communication Catering Workshop 52