article thumbnail

Maximize Return on Experience (ROE) with Data Driven Marketing

Revenue Hub

Tech-savvy guests expect an attractive, easy-to-navigate website that offers a clear view of what the property has to offer and makes it easy for the guest to navigate the site and book direct the first time – whether on a desktop or a mobile device. use their phones exclusively during the research phase of their travel.

article thumbnail

Maximizing Return on Experience (ROE) Through Data-Driven Marketing

Revenue Hub

Tech-savvy guests expect an attractive, easy-to-navigate website that offers a clear view of what the property has to offer and makes it easy for the guest to navigate the site and book direct the first time – whether on a desktop or a mobile device. use their phones exclusively during the research phase of their travel.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Guide to hotel fees and surcharges for hotels

SiteMinder

Internet fees and telephone call surcharges While basic Wi-Fi might be complimentary, premium internet services or international calls can incur additional fees, catering to the needs of business travellers. Secondly, room rates are highly dynamic and closely watched by travellers, whereas fees and surcharges tend to be more stable.

Book 105
article thumbnail

Hospitality Horizons 2024: Navigating the Top Trends

eZee Absolute

Table of Content Sustainable Practices Technology Integration Health and Safety Food and Beverage Trends Wellness and Well-being Marketing and Branding Revenue Strategies Sustainable Practices According to a survey conducted by Trip.com, 69% of travellers actively seek out sustainable travel options.

article thumbnail

It’s ADA with a twist—provide superior service to your guests with disabilities

AHLEI

Or perhaps when a guest using a wheelchair enters the hotel spa, the receptionist greets her with, “Oh, I’m so sorry you’re confined to a wheelchair.”. These and other similar responses can cause your guests distress. There are more travelers with disabilities than ever before. Elements of Service training builds confidence.

article thumbnail

Hotel robot: Development and uses in the hotel industry

SiteMinder

The travel industry is a massive target for newer, smarter, more automated, personalised, and predictive processes. In fact, as progress continues, tourism could be a world leader for cutting-edge technology and advanced AI. There are some apps specific to travel too, like ‘Lola’ and ‘Pana’. Where can I go this weekend for $300?’”

article thumbnail

High paying jobs in hospitality: what to expect and how to prepare yourself

Les Roches

Tourism and hospitality are major businesses and in some countries, such as Thailand, tourism has a significant impact on GDP. Hospitality is an industry that operates in almost every country in the world, which means it offers plenty of scope for travel and high-paying hospitality careers. Why work in hospitality?