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Guide to hotel fees and surcharges for hotels

SiteMinder

Internet fees and telephone call surcharges While basic Wi-Fi might be complimentary, premium internet services or international calls can incur additional fees, catering to the needs of business travellers. Secondly, room rates are highly dynamic and closely watched by travellers, whereas fees and surcharges tend to be more stable.

Book 105
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HVMG bolsters leadership team

Hotel Business

. “In the first half of 2023, HVMG again set an industry benchmark, demonstrating robust same-store and portfolio-wide performance across financial, market share and guest satisfaction measures,” said Cole. She joined HVMG in 2010 as VP, strategic planning and human resources. and Starwood Hotels and Resorts.

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Hotel events: Guide to increasing revenue

SiteMinder

At their most simple, they’re gatherings for connection, and at their best, they’re experiences that leave lasting impressions on hotel guests and attendees alike. Events are a never-ending marketing opportunity and a major source of tourism. How to manage hotel events 1. Tip : Conduct role-specific training sessions.

Events 59
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Understanding automation in the hospitality industry

Les Roches

From booking systems to personalized guest services, automation is playing an increasingly vital role in the hospitality industry. By studying tourism and hospitality management you can gain a greater perspective on how automation can be applied. What is automation in the hospitality Industry? More importantly, 38.5%

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The smart hotel and why it’s part of a brilliant future

Les Roches

Higher guest satisfaction: Thanks to personalized services, guests are more satisfied, meaning higher guest numbers and more customer loyalty. Changing consumer expectations: Modern travelers expect personalized experiences, seamless technology integration, and exceptional service.

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Maximize Return on Experience (ROE) with Data Driven Marketing

Revenue Hub

Many hotels collect guest data with the guest’s permission but how many truly use it effectively? use their phones exclusively during the research phase of their travel. With billions of users globally on social media and travel review sites every day and the global revenue of travel apps estimated at close to $390.5

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Hospitality Horizons 2024: Navigating the Top Trends

eZee Absolute

Table of Content Sustainable Practices Technology Integration Health and Safety Food and Beverage Trends Wellness and Well-being Marketing and Branding Revenue Strategies Sustainable Practices According to a survey conducted by Trip.com, 69% of travellers actively seek out sustainable travel options.