Modern Restaurant Management
MARCH 3, 2022
Considering one small lapse in cleanliness can have a domino effect on a business, it’s important to consider facility maintenance best practices that support guest satisfaction. A great way to get started is by establishing a cleaning checklist and assigning when certain areas will likely need cleaning and sanitizing.
SiteMinder
FEBRUARY 29, 2024
This training covers a wide range of areas including customer service, communication, problem-solving, and operational management. To equip employees with the ability to handle diverse guest needs, complaints, and special requests. To enhance cross-departmental communication, ensuring a seamless guest experience.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Modern Restaurant Management
SEPTEMBER 1, 2020
For example, when guests order for themselves, they experience fewer order errors. Contactless ordering and payment platforms will make it easier for your guests to communicate with you. These process changes need to be carefully reviewed with your team so that they’re clear on where to maximize their time.
Modern Restaurant Management
DECEMBER 17, 2020
The crucial intent to return metric also became more positive during November, an encouraging sign showcasing restaurants’ efforts in driving guest satisfaction in the middle of the pandemic. Considering that restaurant food sentiment is improving among guests, an opportunity is presented to explore their favorite menu items.
Modern Restaurant Management
MAY 27, 2020
Added sanitizing stations. "PathSpot works alongside the food industry to promote handwashing and enhance a positive culture around sanitation, using data to help plan and protect against future risk," said Christine Schindler, CEO and co-founder, PathSpot. "I'm New and enhanced cleaning and disinfecting procedures.
Modern Restaurant Management
FEBRUARY 14, 2020
His most recent position was at B&O American Brasserie in Baltimore as director of food and beverage and general manager, where he oversaw restaurant staff, banquet operations and worked closely with the general manager of the adjacent hotel to ensure maximum customer service and guest satisfaction.
Modern Restaurant Management
AUGUST 19, 2020
There are already sensors that can monitor food for shelf life attributes and sanitizer for proper concentration. Food robotics has emerged during the pandemic as a very viable solution to health, safety and sanitation concerns. Maybe this replaces our constant disinfection of frequently touched surfaces. Two examples: 1.
Expert insights. Personalized for you.
196 
Let's personalize your content