Remove Communication Remove Customer Service Remove Regulatory Compliance Remove Software
article thumbnail

Hospitality training: Courses and programs for hotels

SiteMinder

This training covers a wide range of areas including customer service, communication, problem-solving, and operational management. To develop effective interpersonal communication skills for better interaction with guests and team members. To enhance cross-departmental communication, ensuring a seamless guest experience.

article thumbnail

Restaurant Employee Onboarding: How-to and Common Topics

Synergy Suite

This is also an important step to communicate what your brand is all about and to introduce the culture you are trying to cultivate in your restaurant business. While old-school punch cards may still be around in some places, nearly everyone is now using timekeeping software or mobile apps to streamline this process. Demonstration.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The Restaurant Scheduling Guide – How-to, Tips, and Restaurant Scheduling Software

Synergy Suite

What’s the most important prerequisite for running a high-quality food service establishment? Is it customer service? Better Customer Service. Your service is top tier when your employees are satisfied, and your schedule is tight with no gaps or under-staffed shifts. Labor Laws and Compliance.

article thumbnail

The Restaurant Training Guide: Why and How to Train Restaurant Staff

Synergy Suite

A trained staff not only means happy customers—it also results in higher employee morale. Investing time into training communicates with your staff members that they’re valued, that you expect them to be around awhile, and ensures that everyone is on the same page. . Guest and Customer Service Principles. Documented.