article thumbnail

How To Select The Right OTAs For Your Hotel - A Comprehensive Guide

Hotelogix

Choosing the right OTAs to partner with requires research and strategic planning. With guests leaving reviews on OTA platforms, your business gains good credibility, facilitating further bookings from across the globe. Of course, the kind of guest reviews/feedback you receive entirely depends on your guest service quality. 

Book 269
article thumbnail

Hospitality training: Courses and programs for hotels

SiteMinder

The program should address the latest trends in guest service, technology, sustainability, and more. Reception staff won’t get as much out of food and beverage safety training as kitchen staff will, nor would kitchen staff necessarily benefit from guest service training if they’re in a solely back-of-house role.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How to create a business plan for a hotel

Les Roches

Why do you need a hotel business plan? Similar to how architects create blueprints before constructing a building, it’s essential to have a strategic plan when starting a hotel business. Will you be catering to tourists or local busine­sses? Securing initial funding is ofte­n necessary for any new ve­nture.

article thumbnail

Understanding automation in the hospitality industry

Les Roches

A number of top hotel brands have embraced automation in the hospitality industry to provide greater comfort and convenience and elevate the guest experience. From booking systems to personalized guest services, automation is playing an increasingly vital role in the hospitality industry.

article thumbnail

MRM Franchise Feed: flip’d and the Juicey Awards

Modern Restaurant Management

The celebration continued with an announcement of nine more award categories presented than the previous year, bringing the total to twenty-one, which are all centered around the brand’s ‘Year of the Guest’ commitment. “The Juicey Awards are about honoring our passionate store owners. Chandler will begin on June 7.

Marketing 189