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Capitalizing on Conversion: Taking the Project to the Finish Line with Strategic Planning and Partnerships

Lodging Magazine

The third article will focus on development and guest service trends in the leisure market.

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The Ultimate Guide to Hotel SMS Marketing

Revenue Hub

NB: This is an article from Directful Subscribe to our weekly newsletter and stay up to date This guide examines the traditional aspects of SMS text marketing and the integration of AI technologies, a game-changer in the realm of personalized communication and guest service optimization.

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Canopy by Hilton London City appoints new GM

Hotel Owner

In his new role, McFadden will oversee all operations at Canopy by Hilton London City, including guest services, team management, and strategic planning. He has spent a large part of his career within the Hilton family, with his most recent position as the senior general manager of DoubleTree by Hilton Angel Kings Cross.

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How To Select The Right OTAs For Your Hotel - A Comprehensive Guide

Hotelogix

Choosing the right OTAs to partner with requires research and strategic planning. With guests leaving reviews on OTA platforms, your business gains good credibility, facilitating further bookings from across the globe. Of course, the kind of guest reviews/feedback you receive entirely depends on your guest service quality. 

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HVMG bolsters leadership team

Hotel Business

She joined HVMG in 2010 as VP, strategic planning and human resources. He joined HVMG in 2018 as general manager and was quickly promoted to area general manager in 2019 and regional director of operations in 2022, successfully working to increase profitability, guest service and RevPAR index in the hotels he oversaw.

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Study to get ahead: how to get a business degree

Les Roches

Thorough research, strategic planning and meticulous preparation are essential to ensure a competitive application and gain admission to your desired program. Researching and shortlisting potential schools A crucial first step in the application process is to fully research the schools you are considering.

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Hospitality training: Courses and programs for hotels

SiteMinder

The program should address the latest trends in guest service, technology, sustainability, and more. Reception staff won’t get as much out of food and beverage safety training as kitchen staff will, nor would kitchen staff necessarily benefit from guest service training if they’re in a solely back-of-house role.