Hotel Owner

SEPTEMBER 26, 2023

He was subsequently appointed as training junior manager, duty manager, restaurant manager, food service manager, food and beverage manager and most recently, assistant hotel manager.

Guest Satisfaction 98

Guest Satisfaction Catering Service Management Training 98

Les Roches

DECEMBER 27, 2023

Introduction In today’s service-oriented world, exceptional guest services are essential. Catering to the needs of guests and ensuring their satisfaction is a fundamental aspect of running a successful hospitality business and achieving customer excellence.

Guest Services 52

Guest Services Definition Customer Service Concierge 52

SiteMinder

FEBRUARY 29, 2024

These courses cover a broad spectrum of topics, from operational efficiency and financial management to guest relations and sustainability practices. Participants learn how to improve hotel performance, enhance guest satisfaction, and increase profitability through effective management strategies.

Training 52

Training Customer Service Communication Guest Satisfaction 52

Hotelogix

OCTOBER 18, 2023

Staying ahead in the rapidly evolving hospitality industry requires embracing technological advancements that enhance guest experiences and streamline operations. One such innovation is the Hotel POS (Point of Sale) system, a robust solution that has revolutionized how you manage your services, transactions, and overall guest satisfaction. 

POS Systems 130

POS Systems Guest Satisfaction Training Front of House 130

SiteMinder

MAY 8, 2024

A hospitality app is a digital tool designed to help you streamline your operations, enhance the experience you offer your guests, and boost your business efficiency. These apps integrate functionalities like online booking, check-in/out processes, room service management, and guest feedback into one accessible platform.

Guest Satisfaction 52

Guest Satisfaction Book Demo Reservations 52

Modern Restaurant Management

JULY 30, 2021

Catering has become a major aspect of our business, which we believe has significant upside. Guests can use the all-new Torchy’s app, available via the Apple App Store and Google Play, to get their taco fix with a tap and place pickup and delivery orders with contactless payment, right from their phone.

Marketing 203

Marketing Multi-Unit Operations Scheduling Guest Satisfaction 203

Modern Restaurant Management

MAY 27, 2020

Alternative service styles for hot bars and salad bars. Contactless delivery and drop off for catering. Washroom station installation and servicing. .” The integrated survey during the payment process provides a restaurant with instant feedback on guest satisfaction and buying behaviors.

L&D 176

L&D Sanitation Marketing Download 176