Hotelogix

JANUARY 18, 2024

Ensure that guests can easily book on any handheld device.    Multiple payment options: Flexibility in making the payment is essential for guests. It should help you offer various multi-currency secure payment methods to cater to all guests, whether they prefer credit cards, PayPal, or other digital wallets.

Book 130

Book Catering Guest Satisfaction Reservations 130

Revenue Hub

MAY 30, 2023

In the cut-throat arena of the hotel industry, the defining metric of success isn’t just revenue – it’s guest satisfaction. NB: This is an article from Lybra , one of our Expert Partners Guests today are discerning, value-driven consumers who demand seamless service, personalized experiences, and excellent value for their money.

Guest Satisfaction 72

Guest Satisfaction Pricing Article Scheduling 72

SiteMinder

MAY 8, 2024

These tools are catalysts for growth, efficiency, and unparalleled guest satisfaction. By integrating hospitality apps, you can streamline everyday tasks, allowing your team to focus more on delivering exceptional guest service. Improved guest experience.

Guest Satisfaction 52

Guest Satisfaction Book Demo Reservations 52

InnQuest

SEPTEMBER 21, 2022

Guest satisfaction is the ultimate indicator of success for hotels, restaurants, and other hospitality organisations since it directly impacts brand reputation, customer loyalty, and revenue. Exceeding guests’ service expectations is a vital measure any company needs to take in these challenging economic times.

Communication 130

Communication Customer Service Guest Satisfaction Book 130

SiteMinder

FEBRUARY 29, 2024

The program should address the latest trends in guest service, technology, sustainability, and more. These courses cover a broad spectrum of topics, from operational efficiency and financial management to guest relations and sustainability practices.

Training 52

Training Customer Service Communication Guest Satisfaction 52

Hotelogix

OCTOBER 18, 2023

It enhances guest satisfaction, optimizes operational efficiency, and drives revenue growth for your hotel business.  Streamlines Your Booking Process A hotel reservation system automates and simplifies the booking process for guests. This streamlined process enhances guest satisfaction and encourages more bookings.

Reservations 100

Reservations Book Information Guest Satisfaction 100

SiteMinder

FEBRUARY 25, 2024

Being situated in the heart of a city, near major attractions, business districts, or breathtaking natural landscapes, means guests have the world at their doorstep. Innovative technology Innovative technology sets leading hotel brands apart, offering guests a seamless and modern experience from booking to check-out.

Catering 52

Catering Budgeting Guest Satisfaction Marketing 52

Revenue Hub

MAY 17, 2024

Many hotels collect guest data with the guest’s permission but how many truly use it effectively? Properties can offer a discount on spa services or special event tickets based on their history and interests. Guests want options and they are more likely to select services or special offers catered to them.

Marketing 82

Marketing Travel and Tourism Book Communication 82

SiteMinder

NOVEMBER 22, 2023

They demand meticulous attention to detail, from elegant banquet halls to customised catering and decor. Hotels can offer comprehensive wedding packages, including accommodation for guests, to make the event as seamless and memorable as possible. This encompasses all costs, including venue, catering, staff, and equipment.

Events 59

Events Budgeting Book Workshop 59

SiteMinder

SEPTEMBER 7, 2023

This can also include room service delivery surcharges. Internet fees and telephone call surcharges While basic Wi-Fi might be complimentary, premium internet services or international calls can incur additional fees, catering to the needs of business travellers. SiteMinder is here to help you unlock this untapped potential.

Book 105

Book Valet Services Travel and Tourism Maintenance 105

Revenue Hub

JUNE 27, 2023

The properties that have meaningfully increased their direct booking rates, overall loyalty and guest satisfaction have done so by fully committing to a data-driven approach that forges memorable moments across every interaction point along each guest’s journey. It is critical to capture opportunities in the moment.

Marketing 90

Marketing Book Travel and Tourism Communication 90

Les Roches

OCTOBER 30, 2023

Higher guest satisfaction: Thanks to personalized services, guests are more satisfied, meaning higher guest numbers and more customer loyalty. These establishments pride themselves on offering unique and tailored experiences that cater to individual guests’ preferences and interests.

Concierge 52

Concierge Travel and Tourism Information Catering 52

Revenue Hub

MAY 18, 2023

The reliance remains heavily on manual processes, outdated systems, and disjointed software solutions, which can lead to inefficiencies, errors, and poor guest experiences. Marketing By choosing the right marketing tools, such as a robust CRM system, hotels can capture and store guest data from all distribution channels.

Front Desk Operations 82

Front Desk Operations Cost Reduction Book Training 82

Les Roches

JANUARY 8, 2024

A number of top hotel brands have embraced automation in the hospitality industry to provide greater comfort and convenience and elevate the guest experience. From booking systems to personalized guest services, automation is playing an increasingly vital role in the hospitality industry. More importantly, 38.5%

Housekeeping 52

Housekeeping Training Hospitality Management Travel and Tourism 52