article thumbnail

Growing a Restaurant Strategically – The Keys Are Alignment, Timing and Control

Modern Restaurant Management

They must connect to priorities across key operations, marketing, customer service and finance roles. Corporate investors aren’t quite as extreme but still redirect attention towards homogenizing systems, cost reduction and mimicking competitors. Define the one or two KPIs most critical for your top growth goals.

article thumbnail

How To Open A Cloud Kitchen In The UAE

The Restaurant Times

Your customer service is dependent on delivery, which is often an external source. . Managing Delivery Services. A cloud kitchen can operate and deliver to customers in multiple locations and has the potential to capture a broader customer base. Most of the expenses are primarily focused on running the kitchen.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Definition of revenue growth strategies

Les Roches

The focus is on ide­ntifying and capitalizing on new growth opportunities within the curre­nt customer base as well as attracting ne­w customers. Key areas of improve­ment include sales, marke­ting, customer service and product offe­rings, with the ultimate goal of maximizing revenues in all possible areas.

article thumbnail

MRM Research Roundup: Mid-December 2019 Edition

Modern Restaurant Management

Verbal skills, customer service and multi-tasking are the top 3 skills needed to work in the events industry. "The Catering company Nisbets surveyed 1,000 UK residents* and found that two million of us will be dining out this Christmas Day, with a huge 90 percent of us choosing to stay in and cook ourselves.

Events 128