SiteMinder

FEBRUARY 14, 2024

Increased revenue opportunities Trends towards personalised travel experiences open avenues for upselling tailored services, from customised room settings to bespoke tour packages, directly impacting revenue. When it comes to luxury vs budget travel , travellers are willing to spend more – where they see value.

Travel and Tourism 59

Travel and Tourism Marketing Catering Book 59

SiteMinder

OCTOBER 10, 2022

The type of hotel (budget, motel, resort, boutique etc). Price point. As you can imagine, a deluxe hotel suite within a luxury resort located in a wine region will have a much larger bathroom than a 2-star budget hotel in a large city. 5-star hotels in particular must therefore provide guests with exceptional service.

Travel and Tourism 52

Travel and Tourism Budgeting Guest Satisfaction Marketing 52

SiteMinder

FEBRUARY 25, 2024

Visible apps are those the guest will directly interact with, such as a chatbot or price comparison tool. On the other hand, non-visible apps won’t be seen by guests and will focus more on your own performance, such as conversion tracking and marketing programs. booking plugin Flip.to 123Compare.me booking plugin 123Compare.me

Book 52

Book Reservations Pricing Communication 52

Xotels

NOVEMBER 23, 2023

Trends in our Industry We see 3 most important trends in the coming years to stay on top of: Need for Higher Level Customer Service Consumer Trends New Concept Trends Curious to hear our in-depth thoughts about these trends? Marketing: Attracting and retaining guests requires effective promotion and marketing strategies.

Housekeeping 40

Housekeeping Maintenance Article Concierge 40

Xotels

NOVEMBER 23, 2023

Trends in our Industry We see 3 most important trends in the coming years to stay on top of: Need for Higher Level Customer Service Consumer Trends New Concept Trends Curious to hear our in-depth thoughts about these trends? Marketing: Attracting and retaining guests requires effective promotion and marketing strategies.

Housekeeping 40

Housekeeping Maintenance Article Concierge 40

SiteMinder

NOVEMBER 22, 2023

Basically, you want to make as much ‘noise’ as you can online to capture the attention of dreaming travellers, however this is not a point where you want to spend too much time or budget. Key tactics for planning stage Your potential guests will be on the hunt for information in this phase of their trip. Will you have better reviews?

Book 100

Book Blog Information Communication 100

SiteMinder

NOVEMBER 22, 2023

Common issues include inconsistent customer service, challenges in managing online reputation, and fluctuating occupancy rates. Operational hurdles such as staff turnover, outdated technology, and inefficient resource management can also impact service quality.

Book 52

Book Budgeting Marketing Customer Service 52

Les Roches

OCTOBER 23, 2023

It imparts a well-rounded understanding of customer service, industry intricacies, and vital interpersonal skills – all of which form the bedrock of successful sales endeavors. Graduates not only gain insights into guest satisfaction but also develop a strong foundation for curating marketing strategies that truly resonate.

Marketing 52

Marketing Strategic Planning Travel and Tourism Guest Satisfaction 52

Xotels

SEPTEMBER 7, 2023

The goal is to maximize the profitability and efficiency of hotels while maintaining a high level of guest satisfaction and service quality. Both single hotels or a portfolio of hotels of different brands and segments, can highly benefit from the expert services and advice provided a tailored approach is offered.

Communication 52

Communication Marketing Information Article 52

Xotels

SEPTEMBER 7, 2023

The goal is to maximize the profitability and efficiency of hotels while maintaining a high level of guest satisfaction and service quality. Both single hotels or a portfolio of hotels of different brands and segments, can highly benefit from the expert services and advice provided a tailored approach is offered.

Communication 52

Communication Marketing Information Article 52

Modern Restaurant Management

AUGUST 19, 2020

Artificial Intelligence bots manage customer service interactions, asking clarifying questions to gather the necessary details. This means it is imperative from a financial perspective that bar and restaurant owners budget accordingly for these changes. Grocery stores allow you to shop without going through a checkout process.

Budgeting 227

Budgeting Health & Safety Sanitation POS Systems 227