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Is your business in shape for the year?

Hospitality Magazine

People will adjust their budgets and choices, and you’re flexible enough to meet them with fresh new offers. Double down on customer service, removing friction and delays. Part of this is a boost to staff training: start with tray skills and simple sales scripts, then find ways to make service faster. Watch your numbers.

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Fast Food Restaurant Management – Diving deeper

Lithos POS

In the front-of-house, he is responsible for customer service, reservations, and the overall dining experience. They manage staff schedules, handle customer inquiries or concerns, and contribute to creating a welcoming atmosphere. Their coordination matters in customer service.

Insiders

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Simplify your business by integrating your business operations with POS system

Lithos POS

Budgeting and forecasting – By integrating POS with your financial reports you will get better insight into your sales and other purchase reports. You can analyze customer data identify your loyal customers and use the customer data for various loyalty programs. This helps to avoid errors and saves time.

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Restaurant Insiders on 2020 Lessons Learned, Part One

Modern Restaurant Management

For example, use tech to offset having to do more hiring (having customers ordering directly from tablets); tighten your menu so you don’t need as many cook stations or cooks to complete a dish and perhaps use third parties for some tasks that are not your strengths or core business such as HR or PR or even bookkeeping.