Hotelogix

APRIL 22, 2024

Let's explore the insights and strategies for transforming your hotel's data into a robust growth and customer satisfaction tool. Importance of Analysing Hotel Data Hotel data encompasses various information, from guest bookings and preferences to revenue figures and occupancy rates. What is Hotel Data?

Guest Satisfaction 130

Guest Satisfaction Book Pricing Reservations 130

InnQuest

OCTOBER 17, 2023

Overbooking is a common problem in the hospitality industry, causing major issues for both – hoteliers and guests. Striking the perfect balance between fully booked rooms and avoiding overbooking can be a challenging task. They are a result of a delicate balance between maximizing revenue and providing guest satisfaction.

Reservations 221

Reservations Guest Satisfaction Book Pricing 221

Revenue Hub

SEPTEMBER 19, 2023

Independent hotel managers often face unique challenges when it comes to boosting direct bookings. NB: This is an article from Directful With the dominance of OTAs and branded properties, it can be tough for independent hotels to stand out and encourage guests to book direct. Let’s get started on the path to success!

Book 94

Book Guest Satisfaction Article Reservations 94

InnQuest

SEPTEMBER 5, 2023

Managing your hotel’s inventory efficiently can significantly impact your bottom line, guest satisfaction and overall operational effectiveness. Guest Amenities: Guest amenities and housekeeping supplies are essential to maintaining room quality and a ensuring positive guest experience.

Guest Satisfaction 218

Guest Satisfaction Maintenance Pricing Book 218

Revenue Hub

OCTOBER 26, 2023

This innovative payment solution is revolutionizing the way travelers make reservations, dine at restaurants, and access a wide range of services within the hospitality sector. It’s reshaping the way guests experience hospitality, making it easier to enjoy the best without financial constraints.

Book 92

Book Reservations Budgeting Guest Satisfaction 92

SiteMinder

SEPTEMBER 6, 2023

What is the online booking process? The online hotel booking process is how guests book and pay for a stay at your hotel. This process is made possible by your hotel’s website, open 24/7 to greet potential guests and turn their interest into confirmed stays. But it’s not just about the bottom line.

Book 98

Book Reservations Blog Demo 98

Revenue Hub

JUNE 7, 2023

A hotel booking engine is a crucial tool for hotels and accommodation providers in today’s time. Subscribe to our weekly newsletter and stay up to date To make this possible having a robust online booking system is really important to help you reach your revenue goals.

Book 84

Book Guest Satisfaction Pricing Reservations 84

InnQuest

OCTOBER 25, 2023

Chatbots have become an integral part of the hotel industry, reshaping the way hotels engage with their guests. They not only enhance guest experiences and drive bookings but also streamline processes, offering a valuable solution to the perpetual staffing challenges in the hospitality industry.

Guest Satisfaction 130

Guest Satisfaction Reservations Book Information 130

InnQuest

OCTOBER 3, 2023

This efficiency extends to check-in and check-out processes, leading to shorter wait times for guests and improved staff productivity. This accuracy not only improves guest satisfaction but also minimizes disputes and the associated administrative burden.

Guest Satisfaction 221

Guest Satisfaction Information Property Management Blog 221

Hotelogix

JANUARY 30, 2024

Crucially, the housekeeping department should generate this report before and after each shift, ensuring that the current status of each room - whether occupied, vacant, or ready for new guests - is accurately reflected. This report is critical to maintaining smooth operations and ensuring guest satisfaction.

Housekeeping 147

Housekeeping Reservations Budgeting Book 147

Revenue Hub

MARCH 20, 2024

NB: This is an article from Userguest , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date From showcasing your property’s unique features to facilitating seamless bookings, here are some best practices for designing a hotel website that stands out and drives conversions.

Book 95

Book Guest Satisfaction Reservations Article 95

STAAH

JUNE 6, 2023

A hotel booking engine is a crucial tool for hotels and accommodation providers in today’s time. If you are a smart hotelier or any type of accommodation provider, you would not want to miss the chance of converting your website visitors from an OTA (or any other source) and bag the commission-free direct bookings.

Book 72

Book Pricing Blog Guest Satisfaction 72

STAAH

FEBRUARY 14, 2024

In the dynamic landscape of the hospitality industry, efficient management of room inventory, rates, and reservations is paramount for success. A Central Reservation System (CRS) stands as the nerve center of a robust hotel distribution strategy. Benefits What is CRS? Who can avail this feature?

Reservations 88

Reservations Book Guest Satisfaction Pricing 88

Revenue Hub

SEPTEMBER 12, 2023

Welcome, hoteliers, to a journey to skyrocket your bookings and conquer the direct reservation game! NB: This is an article from Userguest , one of our Expert Partners In the dynamic world of the hospitality industry, grabbing the reins of direct bookings is like capturing the golden fleece.

Book 85

Book Pricing Guest Satisfaction Article 85

Revenue Hub

JUNE 20, 2023

NB: This is an article from CartStack They hold the key to attracting more guests, boosting direct bookings, and ultimately increasing your hotel’s revenue. The goal of ORM for hotels is to enhance guest satisfaction, attract potential customers, and maintain a favorable online presence that reflects the hotel’s quality and service.

Book 77

Book Article Guest Satisfaction Reservations 77

InnQuest

SEPTEMBER 12, 2023

These components are integral to providing a positive guest experience and achieving financial success: Front Office Operations: The front office is the face of the hotel. It handles guest reservations, check-in/check-out processes, and room assignments and provides concierge services.

Maintenance 220

Maintenance Guest Satisfaction POS Systems Housekeeping 220

Revenue Hub

OCTOBER 18, 2023

Overbooking is a common problem in the hospitality industry, causing major issues for both – hoteliers and guests. NB: This is an article from innQuest Striking the perfect balance between fully booked rooms and avoiding overbooking can be a challenging task. However, when guests don’t cancel as expected, it can lead to overbooking.

Reservations 91

Reservations Guest Satisfaction Book Article 91

Hotelogix

DECEMBER 7, 2023

To be very precise, it has shaped the way guests book their accommodations at hotels. If you want to generate incremental OTA bookings well, you need to work with the best of them with a well-thought-out strategy. Moreover, these serve as a one-stop location for travelers for comparative analysis and hotel bookings. 

Book 268

Book Budgeting Catering Strategic Planning 268

InnQuest

APRIL 3, 2023

This includes implementing mobile check-in and keyless entry , using guest messaging platforms, and providing digital guest directories. For instance, online booking systems, channel managers, and revenue management software can help you manage reservations, room rates, and availability across different channels.

Property Management 222

Property Management Training Special Events Guest Satisfaction 222

Revenue Hub

FEBRUARY 21, 2024

They are not merely a tactic employed by online travel agents to foster additional bookings or transform casual browsers into confirmed guests. It’s about using vouchers as a strategic tool to enhance direct bookings and guest loyalty. Nor are they exclusively the realm of e-commerce platforms.

Guest Satisfaction 97

Guest Satisfaction Maintenance Book Article 97

Hotelogix

FEBRUARY 22, 2024

It would be best to migrate to a better cloud solution when you realize that your existing system can't integrate with other third-party solutions, like a Channel Manager, Booking Engine, Revenue Management System, etc., You can’t Meet Guest Expectations Your guests' satisfaction is paramount to the success of your hotel.

Guest Satisfaction 130

Guest Satisfaction Housekeeping Demo Blog 130

InnQuest

MARCH 2, 2023

Invest in Technology Technology has become an essential tool in the hospitality industry, and investing in the right technology can help streamline operations and improve guest experiences. This includes everything from online booking systems and inventory management to customer relationship management tools.

Customer Service 224

Customer Service Training Guest Satisfaction Property Management 224

Revenue Hub

JANUARY 22, 2024

Do you think improving guest communication is essential for creating a positive experience and ensuring guest satisfaction? In the world of hospitality, where impressions are everything, effective guest communication can be the difference between a one time visitor and a loyal patron.

Communication 94

Communication Guest Satisfaction Article Book 94

Revenue Hub

APRIL 24, 2023

Analyze the effectiveness of rate adjustments by tracking average daily rate (ADR), rate spread, and booked room type compared to the stay room type. Reservation errors and overbooking The benefit is that fewer reservation errors will lead to higher occupancy rates, improved guest satisfaction, and reduced compensation costs.

Reservations 90

Reservations Guest Satisfaction Pricing Article 90

Hotelogix

FEBRUARY 13, 2024

Operating a large independent hotel with 200+ rooms, 4-5 in-house restaurants, a couple of gyms, spas, and gift shops is multifaceted, where precision, efficiency, and guest satisfaction are paramount. Plus, it leads to complexities such as rate parity/inventory disparity, overbookings, and guest dissatisfaction.  

Housekeeping 147

Housekeeping Regulatory Compliance Guest Satisfaction Maintenance 147

Revenue Hub

SEPTEMBER 27, 2023

NB: This is an article from Bookboost This means the focus is mainly on short-term relations with guests, and once the transaction is done (the booking is made), the relationship ends. It aims to drive immediate sales and bookings through various promotional tactics. Can you see what this approach is lacking?

Marketing 93

Marketing Guest Satisfaction Reservations Book 93

Revenue Hub

OCTOBER 25, 2023

As a hotel owner or manager, you’re continually exploring ways to boost your property’s visibility, manage bookings efficiently, and maximize revenue. They allow hotels to reach a global audience through travel agencies and online booking platforms. By plugging into GDS, hotels gain access to a massive pool of potential guests.

Book 98

Book Reservations Guest Satisfaction Pricing 98

Revenue Hub

APRIL 3, 2023

Think about everything that a typical guest experiences when they book a room at your hotel. This includes pre-stay (booking, reservation confirmations, pre-arrival preference surveys, etc.), stay (check-in process, amenities, customer services, etc.), The first aspect is guest satisfaction.

Guest Satisfaction 73

Guest Satisfaction Book Reservations Article 73

Revenue Hub

MAY 3, 2024

Firstly, our city is a drive-in market; guests don’t stay for three nights for special events. Also, we didn’t consider the demographics of our target guests. Of course nobody was booking. As soon as the concert was announced, rooms began to book. As bookings go, not much. It was beautiful.

Marketing 71

Marketing Pricing Special Events Book 71

SiteMinder

NOVEMBER 13, 2023

Moreover, it aligns perfectly with our group’s vision to develop tech-enabled solutions for our properties, ensuring a seamless booking experience for our partners and guests.” Click here to book or call +61 7 3518 4108.

Guest Satisfaction 105

Guest Satisfaction Catering Book Reservations 105

Revenue Hub

SEPTEMBER 5, 2023

This system enables hoteliers to keep track of available rooms, reservations, and occupancy rates in real-time. By having accurate and up-to-date information, hotels can avoid overbooking, allocate rooms more effectively, and provide guests with a seamless check-in experience.

Pricing 100

Pricing Reservations Training Article 100

Revenue Hub

SEPTEMBER 11, 2023

NB: This is an article from innQuest Managing your hotel’s inventory efficiently can significantly impact your bottom line, guest satisfaction and overall operational effectiveness. It should provide real-time updates on room availability, reservations, and guest information.

Pricing 103

Pricing Guest Satisfaction Article Book 103

SiteMinder

NOVEMBER 14, 2023

The Hostelworld inbox is a communication hub within the Hostelworld (a popular hotel room distribution channel ) extranet platform, designed to facilitate seamless interactions between hoteliers and potential guests. But what does Hostelworld actually do? How do I log into the Hostelworld extranet?

Communication 52

Communication Reservations Guest Satisfaction Book 52

Hotelogix

JANUARY 31, 2024

It's not just about the amenities or the quality of the room; it's about the entire journey of your guests, from the moment they consider booking to the moment they leave your property and even beyond. It's the overall feeling, impression, and satisfaction a guest takes away from their stay.

Guest Services 130

Guest Services Customer Service Demo Book 130

InnQuest

FEBRUARY 3, 2023

Upselling in hotels could be beneficial since it enables hotels to generate additional revenue from every booking they receive. Personalizing upselling increases the likelihood that the guest will return. A practical approach is asking about any requests or suggestions they might have in an email sent before the guests arrive.

Book 220

Book Reservations Communication Pricing 220

Hotelogix

FEBRUARY 8, 2024

Creating a guest-centric hotel isn't just about smiling at guests when they walk through the door; it's a philosophy that shapes every interaction, service, and amenity your hotel offers. The goal is simple - make every guest feel special from when they start booking to when they check out (and even beyond).

Demo 147

Demo Guest Satisfaction Guest Services Document 147

InnQuest

APRIL 6, 2023

As more and more guests expect instant gratification and easy access to information, the pressure on hotels to provide a seamless and efficient check-in and check-out experience is higher than ever. Read this blog to know how a cloud PMS can improve the guest experience by streamlining your hospitality processes.

Guest Satisfaction 140

Guest Satisfaction Information Server Blog 140