Remove Book Remove Communication Remove Guest Retention Remove Housekeeping
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A Roadmap to Enhanced Hotel Operations: 10 Strategic Insights

eZee Absolute

But the one thing that is always constant is the day-to-day operations that define your guest experience. With countless operations starting from housekeeping to revenue management, hoteliering is a hectic task and the essence of perfection is often lost. Hotel operations play a crucial role in defining the guest experience.

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Hospitality training: Courses and programs for hotels

SiteMinder

This training covers a wide range of areas including customer service, communication, problem-solving, and operational management. To develop effective interpersonal communication skills for better interaction with guests and team members. To enhance cross-departmental communication, ensuring a seamless guest experience.

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AI – what it means and what hoteliers are asking about this technology?

STAAH

ChatGPT reportedly has incredibly human-like communication skills and is even able to write stories, and social media posts, write code, etc. AI provides hoteliers with the opportunity to enhance the customer experience and increase guest retention. What does AI mean for hoteliers?