Remove Blog Remove Communication Remove Guest Satisfaction Remove Strategic Planning
article thumbnail

Hospitality training: Courses and programs for hotels

SiteMinder

This training covers a wide range of areas including customer service, communication, problem-solving, and operational management. To equip employees with the ability to handle diverse guest needs, complaints, and special requests. To enhance cross-departmental communication, ensuring a seamless guest experience.

article thumbnail

What is Hotel Revenue Management?

Xotels

Communication: Maintain open lines and avoid silos with stakeholders and departments to ensure everyone is aligned with revenue goals and strategies. Advance Sales: The hotel product, represented by rooms, can be sold in advance, enabling revenue managers to strategically plan and optimize occupancy levels over time.

Pricing 52
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

What is Hotel Management?

Xotels

At its core, a management company can be seen as a strategic partner that empowers hotel owners to navigate the complexities of the hospitality industry with expert advice. The goal is to maximise the profitability and efficiency of hotels while maintaining a high level of guest satisfaction and service quality.

article thumbnail

What is Hotel Management?

Xotels

At its core, a management company can be seen as a strategic partner that empowers hotel owners to navigate the complexities of the hospitality industry with expert advice. The goal is to maximise the profitability and efficiency of hotels while maintaining a high level of guest satisfaction and service quality.

article thumbnail

How to Start a Hotel Business

Xotels Hotel Revenue Management

We consider the following characteristics to be of great help: Guest first mentality & proactiveness, meaning always thinking of how the guest feels around your hotel and what can be done about it to improve their experience. Involving your staff with the right communication puts everyone on the same page: the one for success.