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What is Back-of-House at a Restaurant – Everything You Need To Know

The Restaurant Times

The back-of-house (BOH) at a restaurant is the behind-the-scenes area of the restaurant — it works like an engine and keeps the restaurant going. While it is not visible to the customers, the restaurant’s services get hampered without back-of-house. Why is Back of House Important?

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Everything You Need To Know About Hotel Operations Management

InnQuest

It encompasses tasks such as front office operations, housekeeping, food and beverage services, maintenance, sales, marketing and financial management. Housekeeping: Housekeeping is responsible for maintaining the cleanliness and orderliness of guest rooms, public areas, and back-of-house spaces.

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Risks Lurk Behind the Door Marked ‘Employees Only’

Modern Restaurant Management

Next, posting a paper-based schedule in one communal spot (like a breakroom) forces employees to come into the workplace to see when they’re going to work. They might even have to come back when the schedule changes or when they need to request time off. Such a practice can cause a significant amount of risky contact.

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Hyper Nimbus launches AI-powered HMS

Hotel Business

The Smart Concierge intelligently parses, coordinates and assigns requests—whether for room service, maintenance issues or special amenities—ensuring rapid resolution. This AI-powered platform will offer personalized schedules, real-time event updates and seamless integration with festival services.

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A comprehensive overview of job positions within a hotel

SiteMinder

As we’ve already covered, the front of house manager at a hotel handles all customer-facing operations and is largely responsible for ensuring a positive customer experience. From handling complaints and supervising staff to scheduling maintenance and managing budgets, this role oversees all aspects of hotel operations.

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A guide to hotel departments, operational areas and building functions

SiteMinder

Other than the front of house managers and night managers, a hotel’s management staff go largely unseen by guests. From hiring all staff to scheduling maintenance to creating new revenue management strategies , the hotel management team is extremely busy. Cleaning back of house offices and spaces. Making beds.

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A Guide to the Role of a Restaurant Manager: Duties, Daily Routine, and Essential Skills

7 Shifts

Scheduling & payroll Ask any restaurant manager what their biggest point of frustration on the job is. Chances are, it's balancing the scheduling requests of dozens of employees each week. Check employee schedules to ensure plans match reality. But we can't overstate the importance of these responsibilities.