Remove Back of House Remove Customer Service Remove Kitchen Operations Remove Presentation
article thumbnail

Future Tech in 2023

Modern Restaurant Management

Miso Robotics provides intelligent automation solutions for foodservice that solve some critical back-of-house kitchen operations. Prior to the pandemic, restaurant jobs – especially those back-of house – have seen high turnover rates. restaurants are operating with 2.8 Across the U.S.,

article thumbnail

Consumers Welcome Some Restaurant Automation, Reject Others

Modern Restaurant Management

Some diners are more open to robot servers at quick service restaurants (30 percent) and table service (10 percent), but are still in the minority. Take Chick-fil-a for example: a QSR that is renowned for its fast but attentive, personalized, human-delivered customer service. This line is often blurred.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

FOH Meaning: What it is and How it’s The First Line in Customer Satisfaction

Synergy Suite

Front of house staff also work closely with kitchen employees to ensure that orders are delivered promptly and accurately. In addition to providing excellent customer service, front of house staff are responsible for maintaining a clean and organized dining area, processing payments, and managing reservations.

article thumbnail

Fast Food Restaurant Management – Diving deeper

Lithos POS

To keep kitchen operations efficient kitchen managers must control inventory, order supplies, and maintain kitchen hygiene standards. They communicate with the administrative team, particularly the General Manager, to streamline kitchen operations, implement menu changes, and address any kitchen-related issues.

article thumbnail

The 20/20 on 2020: Restaurant Experts Weigh In

Modern Restaurant Management

To that end, while technology and automation will play an increasing role in restaurant operations, we’re focusing on back-of-house technologies that make our employees’ jobs easier so they can focus on our guests. David Cantu, Cofounder and Chief Customer Officer at HotSchedules, Now Powered by Fourth.