Remove Back of House Remove Customer Service Remove Kitchen Operations Remove Marketing
article thumbnail

Consumers Welcome Some Restaurant Automation, Reject Others

Modern Restaurant Management

Some diners are more open to robot servers at quick service restaurants (30 percent) and table service (10 percent), but are still in the minority. QSRs need to approach automation investments with a nuanced understanding of their position in the market as well as their existing perception among consumers.

article thumbnail

Five Keys to Success for QSRs Post-COVID

Modern Restaurant Management

Loyalty programs are the bridge to building brand affinity, so prioritizing loyalty as a technology, marketing, and operations initiative will be critical for QSRs to maintain their share of customers’ wallets. With the collection of more customer data comes the opportunity to retool customer engagement marketing.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

FOH Meaning: What it is and How it’s The First Line in Customer Satisfaction

Synergy Suite

Front of house staff also work closely with kitchen employees to ensure that orders are delivered promptly and accurately. In addition to providing excellent customer service, front of house staff are responsible for maintaining a clean and organized dining area, processing payments, and managing reservations.

article thumbnail

The New Normal: How Technology Can Help Streamline Restaurant Operations

Modern Restaurant Management

A growing number of restaurants are embracing technology to run their operations and prepare themselves for the challenges of the ‘new normal. Kitchen operations. Kitchen Operations. Both of these technological advancements are instrumental in ensuring excellent customer service and reducing food waste.

article thumbnail

Fast Food Restaurant Management – Diving deeper

Lithos POS

He has a key leadership role in the overall operations of the business. His duties include executing marketing strategies, recruitment, and hiring, ensuring food quality, staff training, and maintaining effective communication between the administrative team, kitchen staff, and front-of-house employees.

article thumbnail

Hotel and restaurant management career paths

Les Roches

Hotel and Restaurant Management involves planning, organizing, and controlling operations in the tourism industry. The focus is on delivering exceptional customer service and maximizing profits. Housekeeping is very important in the hospitality industry because customers expect a high level of cleanliness at venues.

article thumbnail

Restaurant POS system, the one-stop solution for restaurants

Lithos POS

Streamlining Customer Management Managing customers is a crucial element in a restaurant business. To increase your sales and boost customer retention you need to provide exceptional customer service. POS helps you to provide a seamless customer experience. You can attract your existing customers.