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The Next Generation of the Dining Experience

Modern Restaurant Management

Rise of the Restaurant Concierge. By leveraging new technologies that empower customers to better control their experience, servers are gradually becoming “concierges” of restaurants. Or, once a menu item is being reviewed, in that micro-moment the up-sell items can be presented as a "goes well with" item.

Concierge 197
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Everything You Need To Know About Hotel Operations Management

InnQuest

It handles guest reservations, check-in/check-out processes, and room assignments and provides concierge services. Housekeeping: Housekeeping is responsible for maintaining the cleanliness and orderliness of guest rooms, public areas, and back-of-house spaces.

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WHERE NOTHING IS TOO MUCH TROUBLE

Mary Gostelow

Interestingly, Girlahead had a mind-boggling tour of the underground labryinth that is back of house, a subterranean town for the 5,ooo employees who look after resorts, casino, waterpark and grounds – signage down there is pink SLS, and red and blue for the two Hyatt wings, and, if the memory serves correctly, green for Rosewood.

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Virdee integrates with CloudBeds

Hotel Business

Virdee , which delivers digital check-in and virtual concierge services to the lodging industry, has integrated with Cloudbeds , an all-in-one lodging operations platform, that will provide hoteliers and hosts with an efficient end-to-end solution for providing contactless guest experiences, the company reports.

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Diverse careers in hospitality and tourism: match your talents

Les Roches

What are back-of-house positions? Summary Whether you’re interested in working front-of-house with customers or prefer to be back of house, the career options in hospitality and tourism are vast. What are the different job roles in the hospitality industry? Hospitality is wonderfully varied.

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Exploring the Hazelton Hotel and How In-Room Tablets Are Integral to Modern Luxury

Larry Mogelonsky

Building on this third point, the software should offer support with back-of-house operations to tighten lines of communication and guarantee quality service, either through internal modules that teams can use or through integrations with the PMS (Opera) and the ops platform (HotSOS).

Concierge 100
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M3 unveils CoreSelect

Hotel Business

The company has introduced technology throughout the application that centers around its M3 Concierge in-app assistance tool. The initial target market for M3 CoreSelect is hotel portfolios currently relying on manual solutions or off-the-shelf products that are not hospitality specific.”