Les Roches

DECEMBER 28, 2023

Server Servers have direct communication with customers. Tactful, attentive service can transform ordinary meals into exceptional experiences. Back of house positions Working away from diners’ eyes you’ll find the back-of-house crew: chefs, kitchen managers and other support staff.

Front of House 52

Front of House Server Back of House Training 52

Les Roches

MAY 24, 2023

Customer service and feedback You should always make sure that you use feedback to improve the services and public opinion of your restaurant. Food preparation and presentation: Plating and presentation are important parts of the restaurant experience for customers. These also play into effective teamwork.

Front of House 52

Front of House Communication Hospitality Management Customer Service 52

Les Roches

MAY 9, 2023

Customer service and feedback You should always make sure that you use feedback to improve the services and public opinion of your restaurant. Food preparation and presentation: Plating and presentation are important parts of the restaurant experience for customers. These also play into effective teamwork.

Front of House 52

Front of House Communication Hospitality Management Customer Service 52

7 Shifts

JANUARY 31, 2024

A better description might be a balancing act that presents new and unique challenges every day. This includes greeting guests and thanking them for their patronage, conducting tableside checks, and resolving any customer complaints quickly, effectively, and empathetically. Notice a spill that your staff is too in the weeds to address?

Scheduling 78

Scheduling Front of House Training Customer Service 78

The Restaurant Times

MARCH 10, 2023

The behavior of your staff makes the biggest difference in the quality of your restaurant’s service. Hence, your restaurant’s front-of-the-house staff members should always maintain a high standard of personal hygiene and present a polished, welcoming image. They also answer phones and direct customers to their seats.

Front of House 52

Front of House Server POS Systems Reservations 52

Synergy Suite

JANUARY 4, 2024

In the restaurant industry, where staff interaction and customer service play pivotal roles, managing turnover is particularly critical. On the other hand, addressing performance issues, enhancing communication, and providing clear expectations can contribute to reducing involuntary turnover. What Is Employee Turnover Rate?

Training 52

Training Scheduling Communication Demo 52

The Restaurant Times

DECEMBER 6, 2021

You should tailor your communication with your customers by defining your target audience. It will provide valuable information on how to improve your customer service and avoid bad feedback. Pay attention to the customers you see at your restaurant every day to figure out who your target demographic is.

Catering 52

Catering Back of House Information Marketing 52

Synergy Suite

NOVEMBER 30, 2023

Operating a thriving restaurant involves more than merely presenting delectable dishes and designing a welcoming ambiance. Prime costs are a critical component of your restaurant’s profitability, and mastering them is essential for long-term success in the competitive food service industry.

Portion Control 52

Portion Control Scheduling Pricing Training 52

7 Shifts

SEPTEMBER 26, 2022

If you're new to the industry and are wondering what experience you'll acquire in a restaurant job, or if you're an industry vet looking to clearly communicate your abilities and skills on a restaurant resume, read on for 20 distinct skills learned while working in a restaurant. Communication. Cooking and Food Preparation.

Back of House 148

Back of House Front of House Server Download 148

Synergy Suite

APRIL 24, 2023

By reducing phone orders and manual entry, restaurant staff can focus more on food preparation and customer service. Additionally, online ordering systems enable restaurants to cater to a larger customer base, including busy individuals who prefer the convenience of ordering from their computers or mobile devices.

POS Systems 52

POS Systems Information Maintenance Pricing 52

Modern Restaurant Management

DECEMBER 17, 2020

Furthermore, intent to return scores are almost at the levels they were immediately before the virus outbreak back in March. Considering that restaurant food sentiment is improving among guests, an opportunity is presented to explore their favorite menu items. ” The Vegan Bargain.

Travel and Tourism 167

Travel and Tourism Sanitation Marketing Training 167

7 Shifts

MARCH 16, 2022

In the restaurant industry, it can be difficult to maintain front- and back-of-house staff, as many will eventually move on to pursue new ventures such as school, travel, or alternate employment. Communicate Company Goals and Values. Although turnover is inevitable in virtually any industry, all hope is not lost.

Scheduling 148

Scheduling Server Communication Training 148

Xotels

NOVEMBER 23, 2023

From front-of-house functions like guest reception and concierge services to back-of-house operations like finance, and marketing, every facet of a hotel’s functioning falls under the umbrella of hotel management. It might sound ordinary now, but back then, it was nothing short of revolutionary.

Housekeeping 40

Housekeeping Maintenance Article Concierge 40

Xotels

NOVEMBER 23, 2023

From front-of-house functions like guest reception and concierge services to back-of-house operations like finance, and marketing, every facet of a hotel’s functioning falls under the umbrella of hotel management. It might sound ordinary now, but back then, it was nothing short of revolutionary.

Housekeeping 40

Housekeeping Maintenance Article Concierge 40

SiteMinder

DECEMBER 7, 2023

What’s next in service for the hospitality industry, a culture of care Speaker: Jan Smith Talk duration: 16 minutes Maintaining a consistently high level of customer service is one of the most important considerations for a hospitality business. For example; room cleaning, maintenance tasks, communication.”

Blog 59

Blog Travel and Tourism Events Download 59

Modern Restaurant Management

OCTOBER 8, 2020

Staff are able to shift to front of the house roles where needs have increased for customer service-oriented activities like heavier and regular cleaning regimes, delivery and takeout order fulfillment, and outdoor ordering and hosting. resulting in a reduction of three fewer customer interactions per order on average.

Marketing 154

Marketing Information Scheduling Download 154

Modern Restaurant Management

DECEMBER 31, 2019

To that end, while technology and automation will play an increasing role in restaurant operations, we’re focusing on back-of-house technologies that make our employees’ jobs easier so they can focus on our guests. David Cantu, Cofounder and Chief Customer Officer at HotSchedules, Now Powered by Fourth.

POS Systems 138

POS Systems Marketing Training Pricing 138