Lithos POS

SEPTEMBER 27, 2023

Streamlining Customer Management Managing customers is a crucial element in a restaurant business. To increase your sales and boost customer retention you need to provide exceptional customer service. POS helps you to provide a seamless customer experience. And CRM-integrated POS helps you with that.

POS Systems 69

POS Systems Accounting Front of House Server 69

7 Shifts

JANUARY 31, 2024

This includes greeting guests and thanking them for their patronage, conducting tableside checks, and resolving any customer complaints quickly, effectively, and empathetically. The best restaurant managers take customer service a step further, recognizing regulars and personalizing service for a more memorable guest experience.

Scheduling 78

Scheduling Front of House Training Customer Service 78

Modern Restaurant Management

JULY 27, 2021

Point of Sale (POS) systems have traditionally been the restaurant’s technological centerpiece, connecting guests, servers, and food through transactions. Gone are the days of archaic paper chit systems communicating orders from the front to back-of-house staff. Too Much Tech Is Not a Solution.

POS Systems 243

POS Systems Server Back of House Front of House 243

Modern Restaurant Management

JANUARY 3, 2024

For example, a guest shouldn’t be forced to order items via mobile device if their server is in plain sight. – Christine Schindler, CEO, PathSpot The age of automation and reimagining customer service in restaurants is here. Hospitality in large part is dependent on this balance.

Pricing 132

Pricing Marketing Catering Front of House 132

Modern Restaurant Management

DECEMBER 21, 2022

Do a budget and work on predicting cash needs the next 60-90 days. "In 2023, we’ll see AI becoming more widely integrated into restaurant operations spanning front and back of house. Typically smaller but more frequent increases, especially on the big movers, will produce better, more sustainable results. and the U.K.,

POS Systems 197

POS Systems Pricing Front of House Marketing 197

Synergy Suite

NOVEMBER 30, 2023

Labor Costs Labor costs are a crucial part of direct costs as they pertain to the staff directly involved in food preparation and service. Front-of-House (FOH) Labor: FOH staff includes servers, bartenders, hosts/hostesses, and buspersons who interact directly with customers and provide service.

Portion Control 52

Portion Control Scheduling Pricing Training 52

Les Roches

DECEMBER 28, 2023

Server Servers have direct communication with customers. Tactful, attentive service can transform ordinary meals into exceptional experiences. Back of house positions Working away from diners’ eyes you’ll find the back-of-house crew: chefs, kitchen managers and other support staff.

Front of House 52

Front of House Server Back of House Training 52

7 Shifts

MAY 31, 2021

How is the restaurant's budget broken down between key expenses like food costs, labor, and fixed costs? Who is responsible for moving the inventory to the right storage and preservation space in the back-of-house when it arrives. Customer Service. Customer service can make or break a guest experience.

Server 145

Server Scheduling Portion Control Customer Service 145

7 Shifts

MARCH 16, 2022

In the restaurant industry, it can be difficult to maintain front- and back-of-house staff, as many will eventually move on to pursue new ventures such as school, travel, or alternate employment. As a manager, there are countless low- to no-budget tips to engage staff and build a strong foundation for your business.

Scheduling 148

Scheduling Server Communication Training 148

Xotels

NOVEMBER 23, 2023

From front-of-house functions like guest reception and concierge services to back-of-house operations like finance, and marketing, every facet of a hotel’s functioning falls under the umbrella of hotel management. Restaurant employee (host, server etc.): Read our article about Top Hotel Trends.

Housekeeping 40

Housekeeping Maintenance Article Concierge 40

Xotels

NOVEMBER 23, 2023

From front-of-house functions like guest reception and concierge services to back-of-house operations like finance, and marketing, every facet of a hotel’s functioning falls under the umbrella of hotel management. Restaurant employee (host, server etc.): Read our article about Top Hotel Trends.

Housekeeping 40

Housekeeping Maintenance Article Concierge 40

Synergy Suite

FEBRUARY 21, 2023

Small or Independent Restaurants Small or independent restaurants often have limited budgets and fewer resources compared to larger establishments. Integration with CRM systems allows you to track customer preferences, purchase history, and loyalty program information.

POS Systems 52

POS Systems Training Budgeting Reservations 52

7 Shifts

SEPTEMBER 19, 2019

Every great restaurant has many parts that contribute to its success: delicious food, excellent customer service, an inviting atmosphere, and competent staff. Accounting and finances: Manage budgets and track food and labor costs. But restaurant management is the glue that holds it all together.

Scheduling 113

Scheduling Communication Training Customer Service 113

Modern Restaurant Management

OCTOBER 8, 2020

Staff are able to shift to front of the house roles where needs have increased for customer service-oriented activities like heavier and regular cleaning regimes, delivery and takeout order fulfillment, and outdoor ordering and hosting.

Marketing 154

Marketing Information Scheduling Download 154

Modern Restaurant Management

DECEMBER 31, 2019

To that end, while technology and automation will play an increasing role in restaurant operations, we’re focusing on back-of-house technologies that make our employees’ jobs easier so they can focus on our guests. David Cantu, Cofounder and Chief Customer Officer at HotSchedules, Now Powered by Fourth.

POS Systems 138

POS Systems Marketing Training Pricing 138