Les Roches

DECEMBER 30, 2023

In this article, we will delve­ into the key differe­nces betwee­n products and services in the hospitality industry. By the e­nd of this article, you will have a solid understanding of product/service differences and how these­ distinctions manifest themselve­s in various sectors, with a particular focus on the hospitality industry.

Guest Services 95

Guest Services Concierge Definition Customer Service 95

Revenue Hub

OCTOBER 17, 2023

NB: This is an article from Robert O’Halloran , Professor Director, School of Hospitality Leadership at East Carolina University A new hotel to some is just another place some travelers cannot afford to stay. Where was the value for the price paid? Customer demand: guests who are willing to pay different prices.

Pricing 101

Pricing Marketing Training Book 101

Revenue Hub

AUGUST 22, 2023

Filling up as many rooms as possible with the most optimized pricing for each room has always been the main focus of the traditional hotelier. Properties like Big Cedar Lodge are finding that by staying connected with guests, they can provide them with personalized information about their unique facilities and what they have to offer.

Special Events 76

Special Events Book Information Reservations 76

Revenue Hub

OCTOBER 28, 2022

Filling up as many rooms as possible with the most optimized pricing for each room has always been the main focus of the traditional hotelier. NB: This is an article from Agilysys. “This approach, which gives great attention to detail, produces a greater return and better guest experience overall.”

Special Events 82

Special Events Book Information Reservations 82