Revenue Hub

JULY 20, 2023

Email marketing is also effective for regularly sending offers, updates, and news to subscribed guests. Customer service and guest retention: Good customer service is crucial to satisfy guests and encourage them to book directly with the hotel again.

Guest Retention 58

Guest Retention Book Customer Service Article 58

Revenue Hub

MAY 22, 2023

NB: This is an article from Demand Calendar If an item has a cost attached to it, it could undoubtedly be scrutinized and cut. Guest Retention : A high guest turnover rate increases the CAC as more resources need to be spent to attract new guests instead of retaining existing ones.

Guest Retention 79

Guest Retention Budgeting Article Marketing 79

Revenue Hub

FEBRUARY 21, 2023

NB: This is an article from Lybra , one of our Expert Partners In today’s digital age, customers can easily share their experiences with others through online review platforms. Reputation management also plays a role in guest retention and loyalty.

Guest Retention 82

Guest Retention Book Article Pricing 82

Revenue Hub

JANUARY 11, 2024

NB: This is an article from Userguest , one of our Expert Partners As we step into 2024, several key trends are set to redefine the landscape of hotels and accommodations. By tracking and analysing customer journeys through cookies, hotels gain insights into guest behaviour, engagement, and other valuable metrics.

Guest Satisfaction 82

Guest Satisfaction Pricing Guest Retention Catering 82