Revenue Hub

FEBRUARY 20, 2024

NB: This is an article from JLNPR Subscribe to our weekly newsletter and stay up to date Due in part to the advances of marketing technology and the wealth of customer data available due to online bookings, hyper-personalization has come front and center, as a must-do for hotels to secure more bookings, encourage repeat customers (more revenue!)

Marketing 94

Marketing Concierge Information Guest Satisfaction 94

InnQuest

OCTOBER 17, 2023

Gaining insights into these types of guests can become a tool to empower hotels to offer personalized stays that leave enduring impressions. In this article, we will dive into seven distinctive categories of the hotel guest profile and explore their characteristics in detail, shedding light on what drives each group.

Guest Satisfaction 130

Guest Satisfaction Catering Concierge Property Management 130

Revenue Hub

APRIL 4, 2024

NB: This is an article from Flyr (formerly Pace Revenue) , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date In 2024, innovation seems to be waiting around every corner, and no industry is exempt from its influence and subsequent transformation.

Book 90

Book Guest Satisfaction Customer Service Pricing 90

Revenue Hub

NOVEMBER 17, 2023

NB: This is an article from Intelity Subscribe to our weekly newsletter and stay up to date So, if you want to meet your guests where they’re at — your best bet is through their smartphone. So, what is guest messaging? This is a great way to improve guest satisfaction, while lowering the chances of guest recovery.

Communication 99

Communication Guest Satisfaction Concierge Article 99

Revenue Hub

JULY 3, 2023

NB: This is an article from Mews Across all touchpoints, the goal should be to connect with your guests and deliver unforgettable experiences. You want to create individual moments worth capturing and find ways to build connections with guests during each stage of the guest journey.

Concierge 85

Concierge Book Guest Satisfaction Article 85

Revenue Hub

OCTOBER 20, 2022

Since the start of the first hotel in the early biblical times, guest dissatisfaction has been a concern hoteliers have been carrying. NB: This is an article from RateGain. Guest dissatisfaction is largely due to delayed services, not the services themselves. 70% of the guests want to use technology to speed up service time.

Guest Satisfaction 91

Guest Satisfaction Concierge Pricing Article 91

Xotels

NOVEMBER 23, 2023

This is just one of the many important things discussed in this article. As a hotel management company , we hope this article will help you with the basic concept of hotel management to explore different hotel positions and everything in between. Article Summary What Is Hotel Management All About, And Why Is It Important?

Housekeeping 40

Housekeeping Maintenance Article Concierge 40