7 Shifts

NOVEMBER 12, 2020

Customer service training. Customize this overview to fit your restaurant’s onboarding timeline. By providing new employees with an overview of their onboarding schedule, they’ll be better prepared to tackle orientation and training. Schedule trainees and their buddies for the same shifts.

Training 122

Training Customer Service Communication Information 122

7 Shifts

SEPTEMBER 19, 2022

They offer work-life balance, flexible schedules, useful benefits, and operate on strong core values. Back-of-House and Front-of-House. Schedule with empathy. Back-of-House and Front-of-House are an even split. Front of House Positions: 41% turnover rate. Table of Contents.

Scheduling 78

Scheduling Front of House Back of House Communication 78

7 Shifts

NOVEMBER 17, 2020

For example, if an employee isn't aware that they need to improve their customer service skills, then an evaluation form can be used to open a discussion about sharpening them. During onboarding, explain how performance reviews work, why they’re important, when staff can expect them, and how they are scheduled.

Download 148

Download Scheduling Communication Accounting 148

Lithos POS

SEPTEMBER 27, 2023

POS helps you to automate various business functions such as inventory, payments, accounting, customer, and employee operations. You can integrate the software with other software such as accounting, inventory, CRM, payment, and other food aggregators. POS helps you to provide a seamless customer experience.

POS Systems 69

POS Systems Accounting Front of House Server 69

7 Shifts

OCTOBER 12, 2022

Does not take into account level of experience, position, or standard of service provided. Encourages team to work together to provide high quality service. Full service restaurants, casual restaurants. Does not take into account slower shifts or individual performances. Full service restaurants.

Server 146

Server Back of House POS Systems Customer Service 146

Modern Restaurant Management

DECEMBER 21, 2022

Reduce portion sizes slightly to maintain menu prices but account for increased costs. ” – Bob Patterson, founder and president of Patterson & Company Certified Public Accountants. We’ll see more restaurants offering their employees gig-like schedule flexibility and instant access to earned wages.

POS Systems 197

POS Systems Pricing Front of House Marketing 197

Synergy Suite

NOVEMBER 30, 2023

Understanding and managing prime costs is vital for several reasons: Profitability: Prime costs, comprising both the cost of goods sold (COGS) and labor expenses, typically account for the largest portion of a restaurant’s expenses. Be prepared to adjust your calculations to account for seasonal fluctuations.

Portion Control 52

Portion Control Scheduling Pricing Training 52

7 Shifts

DECEMBER 27, 2019

Contrary to popular belief, it isn’t employee dissatisfaction with pay or scheduling. Team culture and customer service also suffer. Time spent on hiring is also a productivity suck, as that's time that managers and employees could be spending on other things, like focusing on the business’ growth or the customer experience.

Server 144

Server Training Front of House Back of House 144

Modern Restaurant Management

JANUARY 8, 2024

. – Lars Kristiansen , VP Food and Beverage of Oasis Marinas Next year, although getting better, I anticipate continued labor shortages to persist, impacting management, the kitchen and front of house. – Matt Luckey, opsi co-founder A destination rich with diverse culinary encounters brings many dining trends.

Pricing 215

Pricing Catering Training Marketing 215

Synergy Suite

APRIL 24, 2023

By reducing phone orders and manual entry, restaurant staff can focus more on food preparation and customer service. Additionally, online ordering systems enable restaurants to cater to a larger customer base, including busy individuals who prefer the convenience of ordering from their computers or mobile devices.

POS Systems 52

POS Systems Information Maintenance Pricing 52

7 Shifts

SEPTEMBER 26, 2022

What those technologies are completely depends on the role, but here are a few of the more popular examples: Servers and front-of-house roles tend to familiarize themselves with point-of-sale (POS) technology, scheduling software , online ordering integrations, and perhaps even reservation software. Cooking and Food Preparation.

Back of House 148

Back of House Front of House Server Download 148

7 Shifts

MARCH 16, 2022

A restaurant earns its reputation primarily from two things: its food and its service. In order to deliver on both these accounts, it's critical to cultivate an environment where people — customers and staff alike — want to be. Get Staff Buy-in On Scheduling. Have a Custom Staff Menu to Spice it Up.

Scheduling 148

Scheduling Server Communication Training 148

Modern Restaurant Management

FEBRUARY 15, 2022

With a critically shrunken talent pool, restaurants are racing to fill positions in every part of the business — front of house, back of house, and corporate teams. For hourly workers, ensuring they have enough shifts scheduled to meet their earnings expectations is critical. Enter digital tableside ordering.

Server 225

Server Marketing Front of House Back of House 225

7 Shifts

DECEMBER 4, 2020

While most restaurateurs are experts in hospitality and customer service, payroll makes many savvy business owners scratch their heads. How to create a payroll schedule. How to create a payroll payment schedule ?? A two-week pay cycle , resulting in a bi-weekly pay schedule. How to solve payroll tax issues.

Scheduling 148

Scheduling Server Information Accounting 148

7 Shifts

MAY 15, 2023

While most restaurateurs are experts in hospitality and customer service, payroll makes many savvy business owners scratch their heads. Employers need to track hours, calculate wages, manage shift schedules , and maintain employee records. A two-week pay cycle , resulting in a bi-weekly pay schedule. And if you don't.

Scheduling 78

Scheduling Document Information Server 78

Les Roches

APRIL 3, 2023

This includes overseeing staff, inventory management, creating menus and pricing dishes, ensuring customer satisfaction, and adhering to sanitation and safety regulations. Restaurant managers must be knowledgeable about every aspect of their business, from front-of-house restaurant operations to food preparation and presentation.

Budgeting 52

Budgeting Customer Service Communication Training 52

Modern Restaurant Management

FEBRUARY 18, 2020

We’re seeing massive disruption to front-of-house systems, too, delivering personalized guest experiences from order to payment to final delivery. Store schedules and labor management. In the front of house, we are seeing more kiosk adoption. Integration with third party aggregators. Reduce theft.

Catering 215

Catering Marketing Customer Service Front of House 215

Modern Restaurant Management

DECEMBER 16, 2019

November and December purchases typically account for upwards of 50 percent of annual gift cards sales. While gift cards account for 6.3 Verbal skills, customer service and multi-tasking are the top 3 skills needed to work in the events industry. "The The Role of an Event Professional. percent at hotels.

Events 128

Events Pricing Marketing Cost Reduction 128

Modern Restaurant Management

OCTOBER 29, 2020

“We believe technology like Flippy ROAR can improve customer service and kitchen operation. With labor able to focus on front-of-the-house needs, team members are increasing their attention to order fulfillment for delivery and takeout. . as the restaurant group’s front-of-house platform.

Catering 143

Catering Marketing Communication Events 143

Modern Restaurant Management

AUGUST 11, 2021

. “Our intent with this vision was to amplify the beloved Chester’s brand and to leverage a much bolder and modern expression, as well as play up the notion of everything fried to perfection – with no apologies,” said Aaron Ruef, account director, NELSON Worldwide. ” Pieology in Idaho. .

Marketing 180

Marketing Events Training Front of House 180