eZee Absolute

JANUARY 9, 2024

Payment processing solutions can be integrated with your existing systems too, like your hotel PMS, channel manager, booking engine, or restaurant POS. The versatility of these terminals not only caters to guest preferences but also makes the check-in and check-out processes easier. And I would recommend it to everyone.

Budgeting 59

Budgeting Training Information Communication 59

eZee Absolute

SEPTEMBER 13, 2023

One of the keys to staying ahead in this dynamic industry is to understand the changing guest behaviour. The way people book hotel rooms, what they expect during their stay, and even how they want to be treated is evolving. According to Hotel Mize , online travel agencies (OTAs) accounted for 40% of global hotel bookings in 2023.

Book 59

Book Catering Marketing Guest Satisfaction 59

Revenue Hub

DECEMBER 8, 2023

While many travelers still prefer traditional interactions and keys, hotels aim to enhance guest experiences by providing more contactless options. This necessitates a shift to technology infrastructure that supports keyless room entry, virtual check-ins, guest notifications, mobile tipping, and bookings.

Travel and Tourism 96

Travel and Tourism Procurement Maintenance Information 96

SiteMinder

FEBRUARY 25, 2024

What is a hotel booking plugin? Direct booking plugins are apps that will further reduce your reliance on OTAs by bringing more features and greater functionality to your existing booking engine. Table of contents Why are booking plugins so powerful? Many hotel booking plugins help with: Easy mobile bookings.

Book 52

Book Reservations Pricing Communication 52

SiteMinder

JANUARY 8, 2024

This can involve the management of anything related to the hotel industry and requires knowledge of distribution strategy, finance and accounts, customer service, staff management, marketing, catering management, hotel administration and more. This can include business people, long-stay travellers, budget travellers and backpackers.

Travel and Tourism 59

Travel and Tourism Book Housekeeping Customer Service 59

Revenue Hub

OCTOBER 6, 2023

NB: This is an article from Revinate Ever since the introduction of online travel agencies (OTAs) in the ‘90s, hoteliers have struggled to achieve the optimal distribution mix between OTAs and hotel direct bookings. The state of OTAs and direct bookings The pandemic transformed the booking behavior of today’s travelers.

Book 102

Book Communication Guest Satisfaction Article 102

SiteMinder

JANUARY 8, 2024

This can involve the management of anything related to the hotel industry and requires knowledge of distribution strategy, finance and accounts, customer service, staff management, marketing, catering management, hotel administration and more. This can include business people, long-stay travellers, budget travellers and backpackers.

Travel and Tourism 52

Travel and Tourism Book Housekeeping Customer Service 52

Hotelogix

FEBRUARY 4, 2024

You can see which rooms are available, which are booked, and which guests are checking in and out. You can also cancel or modify reservations based on guests' requirements here.  Housekeeping A clean and well-maintained room is essential for guest satisfaction.

Housekeeping 148

Housekeeping Maintenance Reservations Accounting 148

Hotelogix

OCTOBER 18, 2023

Staying ahead in the rapidly evolving hospitality industry requires embracing technological advancements that enhance guest experiences and streamline operations. One such innovation is the Hotel POS (Point of Sale) system, a robust solution that has revolutionized how you manage your services, transactions, and overall guest satisfaction. 

POS Systems 130

POS Systems Guest Satisfaction Training Front of House 130

SiteMinder

NOVEMBER 22, 2023

Customer journeys are crucial for successful hotels, as they reveal the key touchpoints that drive a guest’s decision to book – or not book – with their business. Table of contents Where do hotel customers begin their booking journey? Hotel sites were next with 17% of the share.

Book 100

Book Blog Information Communication 100

Revenue Hub

APRIL 17, 2024

Not completely accurate at the time, but it did help people understand that I didn’t work in accounting, and it certainly is a more accurate statement today. With abundant competition and limited marketing budgets, spending resources where they’ll do the most good and merchandising results are critical.

Marketing 87

Marketing Information Budgeting Reservations 87

Xotels

NOVEMBER 23, 2023

The goal is to maximise the profitability and efficiency of hotels while maintaining a high level of guest satisfaction and service quality. Marketing: Attracting and retaining guests requires effective promotion and marketing strategies. Revenue Management & Sales: Effective sales strategies are crucial for driving revenue.

Housekeeping 40

Housekeeping Maintenance Article Concierge 40

Xotels

NOVEMBER 23, 2023

The goal is to maximise the profitability and efficiency of hotels while maintaining a high level of guest satisfaction and service quality. Marketing: Attracting and retaining guests requires effective promotion and marketing strategies. Revenue Management & Sales: Effective sales strategies are crucial for driving revenue.

Housekeeping 40

Housekeeping Maintenance Article Concierge 40

eZee Absolute

FEBRUARY 3, 2023

We offer integrated solutions like a property management system (PMS), point of sale (POS), channel manager, and booking engine that not only streamline hotel operations but also allow for the seamless flow of information across all departments. Further, they also charge an additional amount for multiple user accounts and devices.

Information 75

Information Blog Property Management Budgeting 75

Revenue Hub

MAY 18, 2023

By reducing costs, hotels can offer better rates to guests, enabling them to better position themselves to budget-conscious travellers. This can help hotels attract more guests and compete more effectively with other hotels in the area. Competitive advantage: Cost control can also provide hotels with a competitive advantage.

Front Desk Operations 81

Front Desk Operations Cost Reduction Book Training 81

Modern Restaurant Management

AUGUST 19, 2020

Their meals are prepared quickly and consistently with significant automation in the back of house, delivered to the table robotically, and the bills automatically deducted from their accounts as they walk out the door. Budgets may need to be cut in other areas of the business in order to adapt to this new normal.

Budgeting 227

Budgeting Health & Safety Sanitation POS Systems 227