7 Shifts

JANUARY 31, 2024

This includes greeting guests and thanking them for their patronage, conducting tableside checks, and resolving any customer complaints quickly, effectively, and empathetically. The best restaurant managers take customer service a step further, recognizing regulars and personalizing service for a more memorable guest experience.

Scheduling 158

Scheduling Front of House Training Customer Service 158

7 Shifts

NOVEMBER 12, 2020

Customer service training. Customize this overview to fit your restaurant’s onboarding timeline. If your restaurant uses 7shifts , help new employees log in to their accounts. Customer service training Customer service is the cornerstone of hospitality. Reviewing health and safety protocol.

Training 122

Training Customer Service Communication Information 122

Lithos POS

SEPTEMBER 27, 2023

POS helps you to automate various business functions such as inventory, payments, accounting, customer, and employee operations. You can integrate the software with other software such as accounting, inventory, CRM, payment, and other food aggregators. POS helps you to provide a seamless customer experience.

POS Systems 69

POS Systems Accounting Front of House Server 69

7 Shifts

SEPTEMBER 19, 2022

Back-of-House and Front-of-House. Back-of-House and Front-of-House are an even split. 7shifts data shows no large discrepancy between turnover rates in the front- and back-of-house. Front of House Positions: 41% turnover rate. Table of Contents.

Scheduling 78

Scheduling Front of House Back of House Communication 78

7 Shifts

JANUARY 31, 2024

This includes greeting guests and thanking them for their patronage, conducting tableside checks, and resolving any customer complaints quickly, effectively, and empathetically. The best restaurant managers take customer service a step further, recognizing regulars and personalizing service for a more memorable guest experience.

Scheduling 78

Scheduling Front of House Training Customer Service 78

Modern Restaurant Management

DECEMBER 21, 2022

Reduce portion sizes slightly to maintain menu prices but account for increased costs. ” – Bob Patterson, founder and president of Patterson & Company Certified Public Accountants. "In 2023, we’ll see AI becoming more widely integrated into restaurant operations spanning front and back of house.

POS Systems 197

POS Systems Pricing Front of House Marketing 197

Lithos POS

MARCH 27, 2023

POS system allows you to integrate with third-party app software such as accounting, CRM, loyalty software, inventory software, and other payment partners and online food aggregators. Front-of-house These tools help you to manage your restaurant’s front-of-house business operations. Back of house 1.

POS Systems 52

POS Systems Blog Front of House Accounting 52

7 Shifts

DECEMBER 27, 2019

Team culture and customer service also suffer. Time spent on hiring is also a productivity suck, as that's time that managers and employees could be spending on other things, like focusing on the business’ growth or the customer experience. When there’s a shortage of servers at a restaurant, service suffers. Here’s how.

Server 144

Server Training Front of House Back of House 144

OpenTable

OCTOBER 20, 2023

Whether you’re leaning towards digital accounting solutions or considering the expertise of a financial advisor, staying clued in on your cash flow—both outgoing and incoming—is pivotal for your restaurant’s triumph. Customer service skills should be a key focus , as should teamwork and communication.

POS Systems 52

POS Systems Budgeting Reservations Front of House 52

Synergy Suite

NOVEMBER 30, 2023

Understanding and managing prime costs is vital for several reasons: Profitability: Prime costs, comprising both the cost of goods sold (COGS) and labor expenses, typically account for the largest portion of a restaurant’s expenses. Be prepared to adjust your calculations to account for seasonal fluctuations.

Portion Control 52

Portion Control Scheduling Pricing Training 52

7 Shifts

SEPTEMBER 26, 2022

What those technologies are completely depends on the role, but here are a few of the more popular examples: Servers and front-of-house roles tend to familiarize themselves with point-of-sale (POS) technology, scheduling software , online ordering integrations, and perhaps even reservation software. Cooking and Food Preparation.

Back of House 148

Back of House Front of House Server Download 148

Modern Restaurant Management

JANUARY 8, 2024

We’re seeing strong and growing interest in IoT connectivity and automation in the back-of-house – especially for multi-site operators. Artificial Intelligence will play a bigger role in restaurants whether it’s taking orders, managing customer service or doing some of the back of the house work.

Pricing 215

Pricing Catering Training Marketing 215

Synergy Suite

APRIL 24, 2023

By reducing phone orders and manual entry, restaurant staff can focus more on food preparation and customer service. Additionally, online ordering systems enable restaurants to cater to a larger customer base, including busy individuals who prefer the convenience of ordering from their computers or mobile devices.

POS Systems 52

POS Systems Information Maintenance Pricing 52

Modern Restaurant Management

FEBRUARY 15, 2022

With a critically shrunken talent pool, restaurants are racing to fill positions in every part of the business — front of house, back of house, and corporate teams. Nowhere is this more clear than in restaurants; many wonder if parts of the workforce left the industry for good and how they will fill that gap.

Server 225

Server Marketing Front of House Back of House 225

Xotels

NOVEMBER 23, 2023

From front-of-house functions like guest reception and concierge services to back-of-house operations like finance, and marketing, every facet of a hotel’s functioning falls under the umbrella of hotel management. Read our article about Top Hotel Trends.

Housekeeping 40

Housekeeping Maintenance Article Concierge 40

Xotels

NOVEMBER 23, 2023

From front-of-house functions like guest reception and concierge services to back-of-house operations like finance, and marketing, every facet of a hotel’s functioning falls under the umbrella of hotel management. Read our article about Top Hotel Trends.

Housekeeping 40

Housekeeping Maintenance Article Concierge 40

Modern Restaurant Management

FEBRUARY 18, 2020

Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food. We’re seeing massive disruption to front-of-house systems, too, delivering personalized guest experiences from order to payment to final delivery.

Catering 215

Catering Marketing Customer Service Front of House 215

The Restaurant Times

SEPTEMBER 30, 2021

The restaurant management ecosystem now covers every aspect of restaurant operations, allowing you to focus your time and energy on the quality of your cuisine and customer service. At the point of sale, restaurant management software improves accountability and transparency.

POS Systems 98

POS Systems Server Information Front of House 98

7 Shifts

MARCH 16, 2022

A restaurant earns its reputation primarily from two things: its food and its service. In order to deliver on both these accounts, it's critical to cultivate an environment where people — customers and staff alike — want to be. Have a Custom Staff Menu to Spice it Up. Another key strategy is talent management.

Scheduling 148

Scheduling Server Communication Training 148