eHotelier

MAY 1, 2024

During, and immediately after the pandemic, travellers were planning their trips closer to the time of actual travel, whereas that trend is now turning around, with greater advance booking windows. Travellers are now feeling confident enough to book well in advance, and by booking now for 2025, they have plenty of time to really think about what they want to do at their destination.

Book 278

Book 278

Hospitality Magazine

MAY 1, 2024

Chris Lucas of hospitality group Lucas Restaurants has announced he will make his first foray into the Canberra dining scene this year with the opening of Mediterranean eatery Carlotta. Slated to open in spring in the CBD’s Scotts Crossing precinct, the 150-seat Carlotta is expected to focus on local Canberran produce, boast a timeless design, contemporary menu, and vibrant energy.

Information 246

Information 246

eHotelier

APRIL 29, 2024

Hotels anticipating and incorporating trends – from experiential travel to influencers, health & wellness, medical tourism, culinary experiences, and the business of worship – set a new standard for the ultimate guest experience, moving beyond mere accommodation to become architects of unforgettable journeys.

Travel and Tourism 298

Travel and Tourism 298

Modern Restaurant Management

APRIL 30, 2024

Limited Time Offerings (LTOs) have been a staple of the restaurant industry, although their very nature is short-lived. For consumers, LTOs often bring to mind seasonal offerings that have become synonymous with specific times of the year. For restaurants, LTOs create new avenues to connect with customers and generate opportunities for chefs to expand offerings.

Pricing 189

Pricing Marketing Events 189

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Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

Guest Satisfaction

EATER

MAY 2, 2024

Pro-Palestine protesters handing out pizza on the campus of Ohio State University. | Getty Images Amid intense crackdowns and arrests, pro-Palestinian protesters across the country still have to eat At universities like Columbia, Emory, and City College New York, thousands of students protesting the war in Gaza are camping out and refusing to leave until university administrators meet their demands, which largely focus on divestment from governments and corporations that profit from the violence

Document 126

Document 126

Hospitality Magazine

APRIL 29, 2024

Acclaimed Sydney fine diner Saint Peter will officially move into its new Paddington home this July. Josh and Julie Niland acquired neighbouring pub The Grand National hotel in 2022, and have been working to convert the iconic venue into a restaurant, bar, and 14-room boutique hotel since. While the space is certainly an upgrade in terms of capacity, Niland says Saint Peter’s ethos will remain. “I don’t want to lose what makes Saint Peter a special place, not only to eat and en

Reservations 242

Reservations Book 242

Modern Restaurant Management

MAY 1, 2024

Restaurants are complex businesses with many moving parts. Yet all of these parts must work together in harmony for the customer to leave the restaurant feeling satisfied, with their only hunger being to return for another visit. Unfortunately, the restaurant industry is notoriously known for being cliquish, and these cliques may not be as innocent and harmless as they may seem.

Communication 170

Communication POS Systems Training Information 170

EATER

MAY 3, 2024

The new Netflix series captures the uncertain power dynamic and unusual level of intimacy between bartender and patron—real, illusory, performative, sometimes all three.

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122

Lodging Magazine

MAY 2, 2024

Dream Downtown in New York City announced the appointment of Sean Olmstead as the new general manager. With over 24 years of experience in the hospitality industry, Olmstead will be overseeing day-to-day operations. The JW Marriott Saint Maarten Beach Resort and Spa has appointed Wendell Laurence as its head executive chef. With over 15 years of experience and native to the island of St.

Magazine 109

Magazine 109

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

Strategic Planning

eHotelier

APRIL 30, 2024

To achieve a FTG rating is truly a rarity and an achievement that a property should cherish. Of the roughly 700,000 hotels and resorts in the world, only 0.002% of properties attain this distinction.

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286

Hospitality Magazine

APRIL 29, 2024

The group behind Melbourne’s much-loved haunts such as Lilac Wine, Hazel, and Dessous are welcoming two new additions to the portfolio with Molli and Little Molli. The two venues will sit side-by-side on the corner of Mollison and Nicholson streets in Abbotsford and are slated to open mid-June. “We want to make Molli and Little Molli a super-approachable hub where locals can connect,” says The Mulberry Group Founder Nathan Toleman. “The sort of place you come back to because it

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225

Modern Restaurant Management

MAY 1, 2024

Restaurant brands need to pay attention to evolving media consumptions in order to better engage with potential customers, according to results of a year-long study conducted by Digital Turbine in collaboration with Qrious Insight. While 91 percent of people use social media, the report finds that, among QSR brand consumers, nearly four in ten social users actually spend more time playing mobile games than they do on social media.

Budgeting 167

Budgeting Marketing Magazine 167

EATER

APRIL 29, 2024

"Edgy" and "raw" are not words one uses to describe Mina or his restaurants. "That’s David Chang’s rebel thing," former colleague chef Paul Chung says. "That’s not Michael’s brand. It’s The Rolling Stones versus The Beatles.

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118

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

Marketing

Hotel Business

MAY 3, 2024

Driftwood Capital has acquired the Marriott Raleigh Durham Research Triangle Park, a 225-key, full-service, upper-upscale hotel located in North Carolina’s Research Triangle area. The company will carry out an extensive renovation project to enhance numerous features throughout the hotel. Franklin BSP Realty Trust originated a multimillion, two-year loan with three one-year extension options at a competitive interest rate. “The acquisition of Marriott Raleigh Durham Research Triangle Park

Budgeting 102

Budgeting Marketing 102

eHotelier

APRIL 28, 2024

By embracing these innovative promotion ideas in 2024, hotels can differentiate themselves, attract new guests, and foster loyalty among existing clientele.

Book 311

Book 311

Hospitality Net

MAY 3, 2024

Is the “hush workcation” the new vacation trend? Nearly a third of Americans admitted they’ve worked remotely on vacation without telling their bosses.

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Modern Restaurant Management

MAY 3, 2024

Ever-popular coffee is also proving to be an uber versatile ingredient for restaurants, bars and coffeehouses. More than half of North America’s 50 Best Bars have coffee cocktails on their signature menus, according to bar inventory resource, Backbar. According to a recent survey , one in four Americans like to drink espresso martinis, and in 2024, the cocktail trend remains strong, having experienced a 50 percent growth over the preceding 12 months.

Catering 88

Catering Magazine 88

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Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

Marketing

EATER

APRIL 29, 2024

Penny Pound Ice; Shutterstock A $32 bag of ice balls at Erewhon has become infamous on TikTok. The company behind it explains the science and pricing of premium ice. Here’s a fun game: Guess how much this normal, everyday item costs at Erewhon, the exclusive Los Angeles-area specialty grocery. One gallon of raw milk? $20. A single Hailey Bieber smoothie?

Pricing 117

Pricing Demo 117

Hotel Business

MAY 2, 2024

Peachtree Group has promoted 15 executives to support its strategic business initiatives. “We are delighted to announce our latest promotions, recognizing these team members as senior leaders within our company,” said Greg Friedman, managing principal/CEO, Peachtree Group. “Investing internally in our people is key to our success, and their expertise, strong leadership, innovative thinking and commitment represent the best of our firm.” Team members promoted to assistant VP or

Accounting 106

Accounting Communication Hospitality Management Marketing 106

eHotelier

MAY 2, 2024

Each day is a new chapter in an RM's ongoing story of navigating the complex waters of hotel revenue management. Above all is the goal of communicating with other stakeholders to drive the asset performance forward.

Communication 246

Communication 246

Lodging Magazine

MAY 2, 2024

Guests staying at Home2 Suites by Hilton now have access to seamless mobile ordering and delivery via Grubhub Onsite, available at nearly 600 properties nationwide. With access to Grubhub’s Marketplace of more than 355,000 merchants, guests who affiliate with their hotel will receive one free month of Grubhub+, Grubhub’s loyalty program that provides customers unlimited $0 delivery fees on eligible orders.

Magazine 105

Magazine 105

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Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

Cost Reduction

Modern Restaurant Management

MAY 3, 2024

Keeping health and wellness top of mind, consumers are increasingly choosing mocktails and other non-alcoholic drinks at restaurants and at home. In fact, the market for non-alcoholic alternatives has seen consistent double-digit growth over the last five years and exceeded half a billion dollars in 2023, according to NielsenIQ. Celebrities such as Katy Perry, Blake Lively, Kylie Minogue and Bella Hadid are helping to boost the booze-free band wagon by launching non-alcoholic beverages.

Special Events 88

Special Events Information Events Marketing 88

EATER

APRIL 29, 2024

A growing chorus of talented winemakers say that the economics of making wine in the state have turned the promise of the “New California” into a cautionary tale.

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123

Hotel Business

APRIL 30, 2024

Hospitality Ventures Management Group (HVMG) has promoted three associates to leadership roles. Jamison Conrey was named VP, engineering, capital projects and risk management, while Androse Bell and Maggie Rose were both named GM/VP, operations. “Jamison, Androse and Maggie embody HVMG’s ‘Be Excellent’ culture, each distinguishing themselves as stellar leaders over several years,” said Robert Cole, CEO, HVMG.

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111

eHotelier

MAY 2, 2024

IHG Hotels & Resorts (IHG), one of the world’s leading hotel companies, today announced the opening of its first dual-branded avid hotels and Candlewood Suites property in North Platte, Neb., following the prototype’s launch in 2021.

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130

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As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.