eHotelier

MAY 9, 2024

The new visual identity is the first stage in a journey of brand evolution designed to inspire a new perspective of luxury for discerning travellers.

130

130

eHotelier

APRIL 30, 2024

The InnSpire solutions were implemented in the property’s luxury suites in October 2023, as part of a technology upgrade designed to cater to the evolving needs of the club’s discerning tech-savvy members.

Catering 130

Catering 130

Hotelogix

NOVEMBER 11, 2023

As a trusted Cloud PMS partner to over thousands of hotels globally, we thought of compiling a list of hospitality-related talks given at various TEDX events. We believe, listening to these speeches can help you rethink, evaluate and restructure (if needed) your approach towards your hospitality business. His takeaways?

Travel and Tourism 246

Travel and Tourism Magazine Events Training 246

eHotelier

OCTOBER 19, 2023

With a dynamic career spanning more than a decade in the luxury hospitality industry, Rodriguez brings a wealth of experience, coming off back-to-back new hotel openings and a renovation.

246

246

Lodging Magazine

APRIL 1, 2024

In the world of hospitality, the term “luxury” holds significant weight. It evokes images of opulence, comfort, and indulgence, promising guests an experience beyond the ordinary. Many brands tout their mattresses as “luxury” products, adorned with plush fabrics and extravagant designs.

Magazine 111

Magazine 111

Hotel Owner

APRIL 15, 2024

When it comes to luxury hospitality, too often businesses think about customer service as something you do. For starters, it’s essential to understand luxury consumers and what’s most important to them. This approach is about taking hospitality to the next level. In reality, customer service is all about how you deliver.

Customer Service 98

Customer Service Marketing Events 98

eHotelier

MARCH 27, 2024

The executive team at InterContinental Dominica Cabrits Resort & Spa, proudly announces the appointment of Pascale Selwan as the new General Manager of the 131-room luxury resort.

130

130

eHotelier

MARCH 19, 2024

Bringing with him almost four decades of luxury hospitality and hotel operations experience, his appointment commencing 1 April 2024, is set to further strengthen the property's commitment to excellence, at a time when the Jumeirah brand is evolving as part of its Mission 2030 strategy.

130

130

eHotelier

FEBRUARY 20, 2024

A seasoned professional in the luxury lifestyle hospitality space, Palmer brings a wealth of experience, deep commitment to employee engagement, and proven track record in strategic growth to the Everly team. Kimpton Everly Hollywood, is pleased to announce the appointment of Benjamin Palmer as General Manager.

130

130

Hospitality Net

MAY 14, 2024

THE PLACE Firenze, a renowned luxury hotel nestled in the heart of Florence overlooking the picturesque Piazza Santa Maria Novella, proudly announces its grand reopening following an extensive renovation.

78

78

eHotelier

FEBRUARY 22, 2024

MacArthur Place Hotel & Spa, a 69-room luxury boutique hotel recently acquired by Foley Entertainment Group (FEG), is pleased to announce the appointment of Justin Wilson as the new General Manager.

130

130

Hotel Owner

APRIL 22, 2024

Classic British Hotels has added Oakley Hall, a luxury hotel in Basingstoke, as its newest member hotel, marking a significant expansion of the group’s portfolio. Situated in the heart of the Hampshire countryside, the hotel group said Oakley Hall Hotel “epitomises luxury, elegance, and unrivalled hospitality”.

Events 98

Events 98

Boutique Hotel News

FEBRUARY 10, 2023

Italy: LVMH Hospitality Excellence has agreed with Sardegna Resorts S.r.l., LVMH Hospitality Excellence belongs to the luxury group LVMH Moët Hennessy – Louis Vuitton. Hotel Romazzino and Hotel Pitrizza are currently part of Marriott’s Luxury Collection. Hotel Romazzino will be managed by LVMH brand Belmond.

Training 246

Training 246

eHotelier

NOVEMBER 27, 2023

The International Luxury Hotel Association (ILHA) is thrilled to announce UrVenue as a two-year sponsor of the association and its upcoming INSPIRE Luxury Hospitality Conference. UrVenue is a hospitality technology company based in Las Vegas, NV and pioneer of the industry’s first Property Experience Management System (PXMS).

130

130

eHotelier

JUNE 5, 2023

The city’s most symbolic five-star luxury hotel returns as the centrepiece of Thailand’s hospitality and reopens its doors to provide guests with unparalleled luxury experiences and elegant designs inspired by Thailand’s rich culture.

130

130

eHotelier

JULY 27, 2023

Highgate, a leading real estate and hospitality management company, announced today that Chi Hoon Bang has been appointed as Global Executive, Sales & Luxury Experience for the Hawai’i region.

Hospitality Management 130

Hospitality Management 130

eHotelier

DECEMBER 7, 2023

Meliá Hotels International, has announced the ambitious global expansion of its luxury brands, with one in three of its pipeline openings within its luxury portfolio.

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130

Revenue Hub

MAY 10, 2024

Guest experience encompasses the overall satisfaction a guest encounters throughout their journey with the brand. Specifically, the guest experience is about creating individual experiences. The importance of guest experience management Brands aim to exceed expectations. Managing guest experiences is a key part of this.

Communication 86

Communication Article Book 86

EHL Insights

APRIL 24, 2024

In the second article in this three-part series exploring luxury hotels and how a ‘sense of place’ help differentiate a luxury hotel and build loyalty, Suzanne Godfrey, consultant and lecturer in luxury and luxury hospitality, examines how the brand’s identity can elevate the hotel experience and create a unique sense of place.

Article 64

Article 64

Hospitality Net

MARCH 16, 2024

In a landmark collaboration, Cartier and EHL Hospitality Business School (EHL) have signed an agreement to set a new standard in luxury experience management education. This partnership underscores a mutual commitment to excellence and innovation in the luxury and hospitality sectors.

85

85

Hospitality Net

APRIL 25, 2024

In the second article in this three-part series exploring luxury hotels and how a ‘sense of place’ help differentiate a luxury hotel and build loyalty, Suzanne Godfrey, consultant and lecturer in luxury and luxury hospitality, examines how the brand’s identity can elevate the hotel experience and create a unique sense of place.

Article 62

Article 62

Luxury Hospitality Magazine

MAY 14, 2024

Today hotel guests have higher expectations, including personalised experiences and the opportunity to create memories, even if it’s just an overnight stay. With more focus on guest experience than ever before, luxury hoteliers must evolve their offerings to meet this demand. Efficient Running of the Hotel: Efficient key [.]

Accounting 52

Accounting Magazine 52

Revenue Hub

MARCH 19, 2024

Luxury hospitality begins with a signature property, but a well-situated, beautifully designed hotel is only a start. As one general manager (GM) of a luxury hotel told us in an interview, “Our facility is our stage, and guests are paying for a performance.” NB: This is an article from McKinsey & Co.

Article 87

Article Pricing 87

Luxury Hospitality Magazine

APRIL 22, 2024

Today hotel guests have higher expectations, including personalised experiences and the opportunity to create memories, even if it’s just an overnight stay. With more focus on guest experience than ever before, luxury hoteliers must evolve their offerings to meet this demand. Efficient Running of the Hotel: Efficient key [.]

Accounting 64

Accounting Magazine 64

STAAH

MAY 2, 2024

To further strengthen its domestic footprint and expand global reach, the luxury estate has partnered with STAAH to help seamlessly list and manage its inventory across booking channels through the Max Channel Manager which integrates with over 250+ online travel agents (OTAs) globally.

Book 92

Book 92

Hospitality Net

MAY 8, 2024

The new visual identity is the first stage in a journey of brand evolution designed to inspire a new perspective of luxury for discerning travellers.

85

85

Hospitality Net

MARCH 6, 2024

In an era where environmental consciousness intersects with the evolving preferences of travelers, the hospitality industry stands at a pivotal juncture. The traditional markers of luxury—laden with an abundance of gadgets, amenities, and conveniences—are being reevaluated through the lens of sustainability and essentialism.

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88

Revenue Hub

MARCH 21, 2024

The hospitality industry is constantly trying to keep up with ever changing consumer demands. Some of the key factors driving the change include generational shifts, technology developments, increased ESG compliance requirements, more demand for personalised experiences and finally the blurring of lines between business and leisure travel.

Guest Satisfaction 94

Guest Satisfaction Article Presentation Book 94

Hospitality Net

APRIL 22, 2024

an innovative affordable luxury hospitality brand. They combine the best of the hotel experience – the guarantee of high standards and professionalism – with the best of short stays, providing authentic local knowledge and fully kitted-out apartments. Niko Karstikko is the CEO and Co-Founder of Bob W.,

74

74

Hospitality Net

MAY 14, 2024

Topaz Services, a distinguished leader in reservation call handling for independent luxury and lifestyle hotels, proudly unveils its latest innovation: Ressie, an AI-powered virtual assistant designed to elevate guest interactions and drive direct bookings.

Reservations 59

Reservations Book 59

Hospitality Net

FEBRUARY 7, 2024

The Luxury Collection, part of Marriott Bonvoy’s portfolio of over 30 extraordinary hotel brands, is pleased to announce the signing of Salterra, a Luxury Collection Resort & Spa, Turks & Caicos, marking the hospitality brand’s first property in the Turks and Caicos Islands.

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77

Hospitality Net

DECEMBER 4, 2023

Meliá Hotels International, Spain’s leading hotel group and the third largest in Europe, has announced the ambitious global expansion of its luxury brands, with one in three of its pipeline openings within its luxury portfolio.

80

80

Hotel Owner

JANUARY 18, 2024

Switch Hospitality Management Ltd has appointed Ehatshum Chowdhury as the general manager of aparthotel Birmingham Snowhill, which officially opened its doors this week (15 January). It is fantastic to have Ehatshum on board to support this vision.

Hospitality Management 98

Hospitality Management 98

Revenue Hub

MAY 13, 2024

When new luxury and upper-upscale hotels enter a market, it can serve as a call to action for other hotels to up their game. But as demand for upscale and luxury accommodations rises, the city is experiencing an influx of new hotels.

Travel and Tourism 52

Travel and Tourism Article Marketing 52

Hotel Owner

DECEMBER 6, 2023

The Perthshire hotel has also welcomed interim general manager Paul Leitch, a hospitality veteran who has since secured a four-star AA rating for the hotel and AA Rosette for the Hotels Garden Restaurant. Its luxury, authentic hospitality offering is well aligned to our current portfolio and complements our existing mix of hotels well.

Training 97

Training 97

Hospitality Net

FEBRUARY 8, 2024

Jumeirah Group, the luxury hospitality company and member of Dubai Holding, continues its regional and international expansion with the opening of its first hotel in the Kingdom of Saudi Arabia, Jumeirah Jabal Omar Makkah.

Events 92

Events 92

Lodging Magazine

MAY 16, 2023

CHICAGO—The global luxury hospitality industry is undergoing a transformation as luxury hotels have risen in popularity in tandem with rising global wealth and consumers’ increased prioritization of experiences.

Magazine 98

Magazine 98