Modern Restaurant Management

JUNE 30, 2021

Third-party delivery threatens the brand’s relationship with its customers due to the loss of first-party data and control of the customer experience end-to-end, most critically food quality and customer service. Managing down third-party fees will improve margins as labor costs continue to rise.

Kitchen Operations 204

Kitchen Operations Back of House Budgeting Customer Service 204

Synergy Suite

MARCH 20, 2024

Restaurant Manager A restaurant manager is someone who is responsible for overseeing the daily operational tasks of an entire dining establishment. This includes ensuring that the restaurant delivers high-quality food and service, managing staff, and maintaining a clean and well-organized dining area.

Front of House 52

Front of House Back of House Server Customer Service 52

Modern Restaurant Management

OCTOBER 29, 2020

. “Artificial intelligence and automation have been an area White Castle has wanted to experiment with to optimize our operations and provide a better work environment for our team members,” said Lisa Ingram, CEO of White Castle. “We believe technology like Flippy ROAR can improve customer service and kitchen operation.

Catering 144

Catering Marketing Communication Events 144